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Powerful talks on leading across times zones and cultures

Mark Fritz

Mark Fritz

travels from UK

Experienced international businessman and author underlining the power of ownership and influence in businesses

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About Mark

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Keynote speaker Mark Fritz is truly an international businessman. He has decades of experience in the business world gained from his time at Kodak, his travels, and studies. He has worked in countries all over the world, dealt with all aspects of business and today he brings up-to-date knowledge and advice which helps managers and leaders deal with cross-cultural teams that also work in different time-zones.

Mark is an “International”, and focused on helping executives to successfully lead across time zones and cultures. He is an expert in the leadership best practices that drive “ownership” for results across time zones and cultures, and is a visiting professor at the IE Business School in Madrid, Spain.

Mark’s two keynote talks are WHY YOU NEVER WASH A RENTAL CAR (on leadership success using the power of ownership), and WHAT DO YOUR INBOX & CALENDAR SAY ABOUT YOU? (a different take on time management for greater leadership success). He is associated with the Global Leaders in Law group, and delivers seminars on leadership to General Counsels all over the world.

Mark brings the experience of an International Business career with Eastman Kodak Company to his teaching, having lived and worked in countries all across the world (in the USA, Singapore, Egypt, Italy, Netherlands, Japan and the UK). He has worked in various areas of the business (IT, Customer Services, Distribution and Quality), and has led both Pan-European Organisations and has been part of Pan-European Business Model Developments during this time with Kodak. Early in his career, Mark had led the implementations of home-grown enterprise systems in Kodak companies around the world, providing him with a tremendous learning of how business works (both top to bottom, and side to side), and then later worked alongside Kodak’s regional management to help develop Kodak’s European business models for the future. He has worked internationally for almost 30 years, and has been working across countries and cultures on a daily basis, and also provides business culture coaching to executives who are moving between regions of the world.

Mark is the author of Time to Get Started, a compilation of the best of his Daily Thoughts.
He is also the author of The Truth About Getting Things Done. It pulls together the most powerful ‘truths’ that encourage you to focus on doing what is really necessary, and has been translated into both Chinese and Korean.

See keynotes with Mark Fritz

    Keynote by Speaker Mark Fritz

    Developing 360 Degrees Influence

    • The author John Maxwell says “Leadership is Influence and Influence is Leadership”.
    • The speed and complexity of doing business (driven by real-time communications and globalization) is driving the need for today’s leaders to have strong and adaptable influencing skills.
    • To drive significant change, you will always need the ability to influence those around you to see that helping you is also in their self-interest too.
    • Leaders who are both successful in driving their company’s performance and successful in influencing their industry have developed a broad range of influencing skills and approaches.
    • This session is about sharing and discussing core influencing skills (backed up by research), how they can be grown, and how to put them to use in more creative ways to influence others and help you reach both your personal and company goals.


    Keynote by Speaker Mark Fritz

    The Power of Ownership in Leading Today’s Organisations

    • When was the last time you washed a rental car? Probably never! …because you don’t own it.
    • In leading your organisation in today’s complex and uncertain world, would you rather have your people renting or OWNING their job?
    • This session is about using the POWER OF OWNERSHP to become even more successful in leading your organisation.
    • Ownership starts with Personal Ownership because leadership success begins with leading yourself first.
    • Second, it’s about Enabling Personal Ownership in Others. And third, it’s about Enabling Team & Organisational Ownership.
    • The Power of Ownership starts with creating an OUTCOME focus. Why?…because you want your people not just taking ownership for an activity, but taking ownership for accomplishing an outcome.
    • That’s a big difference, as thinking and discussing in outcomes is the Language of Achievement, versus thinking and discussing activities is the language of busyness.
    • This highly interactive session shares ideas and insights as to how the power of ownership can help you become a more successful leader, and that the true power of a successful leader comes from the environment he or she enables; and from questions, and not answers.
    • Your people, who OWN their job, will always feel challenged to solve problems before bringing them back to you. However, your people who are renting their job, will do just as a rental car with a problem, they will give that problem right back to you.
    • The more OWNERSHIP your people take, the more successful you both will be.
    • Remember OUTCOMES drive OWNERSHIP, and ownership drives COMMITMENT – And this is WHY Ownership is Key!
    • If you were to ask the question, “What’s the successful OUTCOME from this session?” – It would be – “Understanding WHY enabling OUTCOME thinking and OWNERSHIP (personal, team & organizational) is key for leading a successful organisation in today’s business environment…and understanding how to ENABLE it in yourself, in others, and in your teams & organizations.

Interview with Mark Fritz

What are your most popular keynotes?

I have two popular keynotes:

  • Why You Never Wash a Rental Car
  • What Do your Inbox & Calendar Say about YOU?

Why You Never Wash a Rental Car?

When was the last time you washed a rental car? Probably never . . . . because you don’t own it.  To continue the automobile metaphor, would you rather have your people “renting” or owning their job? The latter, of course. And driving people in that direction is the challenge of leadership that I address in this keynote.

I explore the path from a “rental” mentality to a full ownership mindset, and show you where to start: your own mirror. That’s right– instilling a sense of ownership starts with your personal ownership. (If you’re going to lead, you need to lead yourself first).  I then explains how to enable personal ownership in others, and from there, how to enable team and organizational ownership.

As you will learn, the key to unlocking the power of ownership starts with creating an “outcome” focus. It’s not enough to get people to take ownership for an activity; the goal is to get people to take ownership for accomplishing specific outcomes.

The benefits of an outcome-centric approach to leadership are enormous.  Whereas job “renters” will simply bring problems back to their leaders, people who own their job will always feel challenged to solve problems themselves. So the more ownership your people take, the more successful you and your organization will be.

What Do your Inbox & Calendar Say about YOU?

You often hear people say “I just don’t have the time!” You’ve probably said that to yourself as well.  Fact: in an eight hour day, everybody gets the same amount of time – eight hours. So why do very successful leaders achieve more with their time than others? Are they just better at time management? No, they’ve gone beyond time management and they’ve mastered the art and science of “focus management.”

Are you laser focused on what counts? Or do you live an “interrupt-driven” work life?  One clue to the answer lies in your inbox and calendar; both reveal a lot about you and how your focus can slip away from throughout the day.

In this keynote talk or interactive workshop, I show you how to use your outbox (your outcomes), not your inbox as a barometer of your focus level, and then provides simple strategies and tactics for creating and maintaining a much stronger focus in your work life. The result? You’ll achieve more and then develop habits suited to your cognitive style and personality.  You’ll have more time to do what you have to do.  And you just might hear yourself saying, “It’s great, I have time to. . . .”

How do you relate rental cars to leadership?

Using rental cars as an analogy is a great way to think about leadership.

You don’t wash a rental car because you don’t have the pride of ownership.  What happens in your organization if your people don’t have pride in what they are being asked to accomplish.

What do you if something breaks on your rental car?  Do you try to fix it?  No, you just give it back, and that’s what happens in your organization if your people don’t own what they are being asked to achieve.  Whenever they have a problem, they just come to you for the answer (giving it back to you).  If your people own what you are asking them to achieve, they will want to first try and solve the problem on their own before coming to you.

Are your people renting or owning what you are asking them to achieve?

Can you give some tips to how organizations can tackle cross-cultural issues?

When working across cultures, there are two C’s that enable more effective collaboration.

First, it’s character.  You can never work across cultures and never make a mistake with respect to other countries customs and ways of working.  A question:  If a cultural mistake is made, which person will be forgiven faster?…the person with a good character or a bad character?   Character is a foundation for stronger trust, and the people you pick for your cross-cultural team is one of the most important factors for your team’s success.

Second, it’s communication.  It’s about developing a strong foundation of trust that everyone is willing to pick up the phone and deal with issues or opportunities in real time.  Trust is enabled by investing time up front to help everyone get to know each other versus rushing to get right into all the action.  The outcome of high trust is the communication you see happening across your team without your people always coming to you to facilitate it.

Remember, character and communication…the foundation of strong cross-cultural teams.

How have audiences described your keynotes?

Two words are expressed often: Inspired and Action.   First, leaders feel inspired to implement the ideas to move their leadership to the next level, and second, they received the right information to turn those ideas into action right away.

The feedback received just last week describes my keynotes the best:  “With the stories and examples you shared today, I now feel I can be that successful leader you have described throughout your talk.”

See keynotes with Mark Fritz
Non-binding request for Mark Fritz

Send a simple request. You’ll get a quick reply with fees and availability

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Keynote topics with Mark Fritz