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Dr. Sheila Murray Bethel’s client list covers Trade Associations, Education Institutions and Government. Dr.Bethel is a member of the Speaker Hall of Fame with over 3,000 presentations and over 2 million people in 20 countries. Our keynote speaker Sheila Murray Bethel brings a broad view of current trends and relevant issues that maximize human resource, tackles issues related to management of people and increases bottom line results.
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Best Selling Author, Global Expert on Leadership, Change & Customer Service
Successful Business Executive
Business savvy and people-oriented, our keynote speaker Sheila Murray Bethel understands how and why people perform at their best and what it takes to build and sustain a successful business. Dr. Bethel is a thriving entrepreneur who has built three successful companies.
Health Care: Sheila Bethel served for three years as a Founding BOD Member and Director of the Institute for the Achievement of Human Potential, a not-for-profit national leader in innovative rehabilitation of brain-injured children, located in the San Francisco Bay Area.
Training and Development: The thought-provoking speaker Sheila Murray Bethel was Regional Sales Manager for two years for Adventures in Achievement, a training and development corporation with 5 offices in California and Arizona. In those two years sales went from under $100,000 a month to $1.2 million a month.
Financial Services: The Money Lenders, a Californian corporation, based in San Francisco had $300 million in assets and $30 million working capital. Sheila was on the BOD and served as Executive Vice president of Sales and Marketing and COO for four years.
Dr. Bethel is currently CEO of the Bethel Leadership Institute whose mission is”…expanding the global dialogue about 21st century leadership and change.”
Our speaker Sheila Murray Bethel holds a PhD in Philosophy with a major in Communications, and has served at the adjunct faculty of Indiana Purdue University, at San Francisco State University and the University of Southern California. Dr. Sheila Bethel is currently a member of the Advisory Council for Amsted University based in Malaysia. Her books are used as course material in 127 universities and colleges worldwide.
Best Selling Author and Columnist
Her latest of five books, A New Breed Of leader, 8 Qualities That Matter Most In The Real World, What Works, What Doesn’t and Why are published in English and Chinese and are winning global praise such as:
“… uniquely in tune with the times…right book right era.”
“… should be read by every business leader.”
“If you wonder whether you are the kind of leader needed in the twenty-first century, you’re about to find out.”
The strong-willed speaker Sheila Murray Bethel has been featured in and written for numerous hard copy and on-line publications: USA Today, The Washington Post, The San Francisco Examiner, Investors Daily, Dallas Morning News, Newsweek Australia, The Sydney Sunday Telegraph, Leadership Excellence, Successful Meetings Magazine, and Incentive Magazine to name a few.
Advisor/Consultant to Leaders
In addition to wide experience in the business and non-profit world, our speaker Sheila Murray Bethel has worked on special projects with four U.S. Presidents, Governors, Members of Congress, the Justice Department and the Military. She served on the Board of Advisors of America’s Promise with General Colin L. Powel. Working with the Bush White House in 1990, she and her husband Bill founded the first business school in the old Eastern European block, located in Opole, Poland. Sheila has served on many Board’s of Directors in both the profit and non-profit sectors.
Keynote by Speaker Sheila Murray Bethel
Keynote by Speaker Sheila Murray Bethel
Keynote by Speaker Sheila Murray Bethel
Keynote by Speaker Sheila Murray Bethel
Keynote by Speaker Sheila Murray Bethel
What can you learn by examining the shared values and practices of world-class service organizations such as: Costco, Southwest Airlines, FedEx, the Dorchester Collection Hotels, and Nordstrom’s? Our speaker Sheila Murray Bethel has given keynote presentations and conducted seminars for some of the finest service organizations in the world.
She carefully explores the compelling evidence of a people-first leadership style. These organizations walk built up their foundation on ethics revolving around the motto “we care about our customers as much as we care for our own employees.” Sheila challenges commonly known myths about who your competition is and why a new perspective is so important. You’ll explore the 3 steps to move from customer service to the enduring quality of value-added customer focus:
Dr. Bethel ties these 3 concepts as links in a circular chain with a single purpose: a satisfied, happy, loyal, referral-generating customer. The keynote speaker Sheila Murray Bethel offers powerful and practical ideas to help you convert customers into “ambassadors of good will” whose referrals cement the reputation of your business, support your brand and set you apart from your competitors.
These 3 strategic tools open the way for you to join the realm of customer service giants and become a trendsetter, not a follower. Unforgettable customer service always begins with an investment in great servant leadership.
Keynote by Speaker Sheila Murray Bethel
Keynote by Speaker Sheila Murray Bethel