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Business communications specialist, trainer, and bestselling author

Lucille Ossai

travels from Nigeria

Lucille Ossai is a coach, advisor, keynote speaker, communications trainer, and multi-award-winning blogger.

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About Lucille

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Lucille Ossai is a keynote speaker, coach, communications trainer, advisor, and multi-award-winning blogger. She helps professionals, entrepreneurs, and leaders improve their communication skills to increase influence, excel in careers and projects, and boost overall business results. With a rich and experienced background in blogging, lecturing, coaching, and training, she designs and presents communication training that aims to be hands-on and practical, focusing on individuals and organizations alike.

Why you should book Lucille Ossai for your next event:

  • Her expertise is globally recognised. In 2022, Global Gurus, ranked her the #5 communication professional in the world for her thought leadership and impact. She was the only African to appear in the communication category.
  • Her multi-award-winning blog, Rethinking Business Communications Blog, is the only African-based website to appear on Feedspot’s authoritative rank of the top 40 communication blogs.
  • She understands the critical communication problems that professionals, entrepreneurs, and leaders face. She knows how to solve them and help people accelerate results.
  • She will help you reach the next level, whatever your communication concerns. Whether your worries range from nonverbal communication, public speaking, interpersonal communication, and business writing to brand storytelling, Lucille’s expertise will power your outcomes.

Lucille Ossai is a keynote speaker, coach, advisor, coach, and multi-award-winning blogger. She firmly and passionately believes improving communication skills is a valuable investment that will consistently produce favorable returns for any business, company, project, or career.

A multifaceted and versatile communications expert, Ossai is also the founder of Rethinking Business Communications Limited. Her company delivers training and advisory communication services in virtual, in-person, and hybrid formats. She works with professionals, executives, entrepreneurs, and leaders to boost their impact. She applies her significant experience facilitating lectures and executive seminars at a double-accredited, globally ranked business school to her programmes.

Ossai is a regular guest on radio shows and podcasts. Her appearances on international podcasts include the Great Speech Podcast, the Inspiring Leaders Podcast, and the Marketing Study Lab Podcast. Radio appearances include Lagos Talks 91.3 FM, Inspiration FM, Metro FM, and Eko FM in Lagos, Nigeria.

She is the  Amazon bestselling author of the business communications blueprint Influence and Thrive: How Professionals, Entrepreneurs, Business Leaders & Corporations Use Effective Communication To Get Results. The book reveals research findings, best practices, anecdotes, and interviews to help you succeed in your field.

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Keynote by Lucille Ossai

Female Leaders: Yes, You Can Be Assertive and Warm

Globally, women are still underrepresented higher up the career ladder. According to the Women in the Workplace 2019 report (LeanIn, McKinsey & Company, October 2019, p. 9), only 21% of all women were represented in the C-suite, 4% of whom were women of color. Therefore, as a top female executive or a female business leader from a minority group, you’re faced with a difficult task: communicating assertively and inspiring people to produce results.

Audience takeaways:

  •  Adopt ‘open’ and warm nonverbal behaviors to boost credibility and trigger trust.
  • Use storytelling and rhetorical tools to win hearts.
  • Disagree without being disagreeable in high-stakes scenarios.
  • Express strong emotions with tact and grace.
  • Tame the impostor syndrome by developing a strong sense of self and using persuasive language.
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Keynote by Lucille Ossai

Build Powerful Teams to Drive Success

Great teamwork doesn’t just ‘happen’. You can drive teammates to work together for successful outcomes. With effective communication, teams can create powerful bonds that outlast ego trips, eliminate disengagement, and guarantee goal attainment.

Audience takeaways:

  • Use three critical rules of engagement as a team member to drive the team’s success.
  • Reduce interpersonal conflicts and increase collaboration with simple communication techniques.
  • Adjust your communication style for different team members.
  • Coax trust by being a ‘servant’ team leader.
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Keynote by Lucille Ossai

Speak Persuasively to Win Hearts and Change Minds

The US National Institute of Mental Health revealed that 73% of the population suffer from glossophobia – the anxiety of speaking in public. Yet, public speaking is an incredible asset to influence people – if done the right way. To succeed in today’s global village, you must use your voice to win hearts, change minds, and generate massive support for your cause. But first, you must sharpen this tool and amplify it before releasing it to achieve great feats.  

Audience takeaways:

  • Understand the root of the dread of public speaking and learn how to manage symptoms.
  • Incorporate Lucille Ossai’s original A-B-F Formula in your speaking arsenal for maximum impact.
  • Use storytelling to form bonds with your audiences.
  • Adopt four techniques to speak persuasively in your skin.
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Keynote by Lucille Ossai

Effective Cross-Cultural Communication in the Digital Age

The ongoing pandemic had accelerated alliances and increased culturally diverse teams. To spur cooperation, increase collaboration across borders, and get results, you’ll need to navigate the nuances of communicating across regions

Audience takeaways:

  • Connect with non-native English speakers verbally and create a haven for them to shine.
  • Use Lucille Ossai’s original three ‘beacons’ of effective communication to generate quicker results.
  • Discern cultural nuances in nonverbal cues to avoid alienating potential business partners.
  • Communicate openness to accommodate cultural differences.
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Upskill and Reskill Your Communication Arsenal with Lucille Ossai

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