Join Alicia Dunams — award-winning author, certified mediator, and peacemaker — for a compelling keynote on navigating the complexities of today’s multicultural, modern workplaces. As the author of How to Talk to Your Enemies and How to Talk to Your Enemies at Work, Alicia brings a unique perspective to the interpersonal tensions too often dismissed as “culture clashes” or “incompatibility.”
In today’s globalized workforce, these visible conflicts are frequently rooted in deeper dynamics of identity, culture, power, and unspoken workplace norms. Alicia will explore why nuance, empathy, and emotional competency aren’t optional — they’re essential skills for effective leadership, collaboration, and sustainable conflict resolution.
This keynote will also address the urgent need to recognize and heal toxic workplace cultures, where unresolved tensions and unchecked biases can quietly erode trust, morale, and innovation. Attendees will leave with practical tools for mindful communication, building trust across differences, and transforming friction into meaningful connection.
Perfect for leaders, managers, HR professionals, and teams working across borders, backgrounds, and beliefs, this keynote is a timely reminder that the way we talk to each other shapes not only workplace culture — but the future we create together.