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Jake Mazulewicz

Ph.D. educator and ex-paratrooper delivering practical, fear-free strategies to reduce critical errors in high-risk work.

5.00 of 5

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5 of 5

"...Even our most senior and experienced experts were impressed!... Several attendees told me that they've already begun applying these practical skills to improve safety and human reliability in our field teams around the world.”

J.T. Lee

Senior HSE Advisor, Organizational Learning, Chevron

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Why book Jake Mazulewicz for your next event

  • Led Human Performance for over 3,600 technical experts in a major electric utility serving 1 million+ customers. Jake Mazulewicz spearheaded all Human Performance (HOP) initiatives for thousands of frontline workers, engineers, and executives. developing a culture of safety, accountability, and trust. His keynote brings the same transformative insights to your organization.
  • Worked directly with 250+ high-hazard teams, including Chevron, US Department of Energy, and Fermilab. Jake’s credibility is built on real-world collaboration with leading global organizations. He distills best practices from energy, defense, and science sectors into actionable strategies your team can implement immediately.
  • Analyzed over 300 real-world incidents to develop frameworks that reduce repeat errors and improve safety performance. Drawing from deep investigative experience, Jake helps organizations understand why errors happen, and how to prevent them with sustainable, system-based approaches rooted in Human Factors and Resilience Engineering.

Non-binding request for Jake Mazulewicz

Preventing Errors Without Fear, Blame, or Silence

Prevent costly, career-defining mistakes before they happen. Jake Mazulewicz combines 15+ years of experience with 250+ high-risk teams, a Ph.D. in adult education, and frontline roles as a firefighter, EMT, and military paratrooper. He’s led Human Performance for 3,600+ technical experts in a major electric utility and created safety models adopted by Chevron, Fermilab, and the U.S. Department of Energy. In every keynote, Jake delivers practical, research-backed strategies that reduce errors, build trust, and drive safety, without fear, blame, or silence.

Keynote Speaker Jake Mazulewicz is widely recognized for his groundbreaking work in human error prevention, high-reliability team performance, and organizational safety culture. With over 15 years of hands-on experience and a Ph.D. in Education, Jake brings a rare combination of academic rigor, instructional expertise, and real-world operational insight to every keynote he delivers.

Jake is known for helping technical organizations answer a critical question: Why do good people make bad decisions, even when procedures exist? Drawing on deep expertise in Human Performance (HOP), Safety II, Human Factors Engineering, and Resilience Engineering, Jake helps organizations move beyond outdated “zero tolerance” mindsets to create environments where learning, adaptability, and accountability thrive.

As the former Human Performance Lead for a large electric utility serving over 1 million customers, Jake developed and implemented training for 3,600+ lineworkers, engineers, system operators, and executives. He’s analyzed over 300 safety-related incidents and has worked directly with 250+ high-hazard teams, including the U.S. Department of Energy, Chevron, Fermilab, and Energy Safety Canada.

Through dynamic, story-driven keynotes, Jake introduces tools like the Scan & Focus model of situational awareness, the Four Levels of Decision Making, and practical frameworks for reducing errors, improving communication, and building trust across all organizational levels.

Jake's presentations are fast-paced, actionable, and grounded in real-world relevance. Whether you're in energy, manufacturing, logistics, or any high-stakes industry, his insights are tailored to the challenges your teams face every day.

Book Jake Mazulewicz for your event to empower your people with the tools they need to think clearly, act safely, and perform reliably, under pressure and in real time.

Customer Reviews

5 of 5

"...Even our most senior and experienced experts were impressed!... Several attendees told me that they've already begun applying these practical skills to improve safety and human reliability in our field teams around the world.”

5 of 5

“Your investigation and analysis was the most thorough and well-documented of any we have had to date... the interviews and investigation were not threatening in any way… we have already implemented some changes to our processes.”

5 of 5

"Jake has played an integral role in re-shaping culture & behaviorsaround safety and work planning...The use of fail-safes, adaptive thinking, and peer checks are becoming part of the way we do things.”

5 of 5

"We got more practical ideas from Jake than from any other keynote we can remember. After dinner, we talked about Jake's presentation for more than TWO HOURS! That led to REAL change when we returned to the plant.”

5 of 5

"This was the first session of my ASSP conference, and it was the most impactful session for me. The information presented was amazing and relatable to any situation, in my opinion. Jake kept the audience actively listening and fully engaged for the duration of his presentation. I cant wait to attend another session led by Jake in the future!"

5 of 5

'We engaged Jake as a keynote speaker for our company-wide safety conference. Our leaders, from field foreman through executives, were unanimously impressed. Since Jake's presentation, our project managers and field foreman have told me that they are starting to experiment with many of the practical ideas that Jake taught us"

Rated 5.00/5 based on 6 customer reviews

Keynotes

Keynote by Jake Mazulewicz:

Seven Practical Steps to Build Reliability, Safety and Trust in Technical Teams

What if one simple mistake could cost your company millions or someone their life?

In high-risk industries, errors aren’t just inconvenient, they’re catastrophic. Keynote speaker Jake Mazulewicz delivers a compelling, fast-paced keynote that shows how your team can prevent costly surprises and build a culture of safety, trust, and reliability.

Through gripping stories and real-world insights, Jake introduces seven practical steps used by elite teams. like firefighters, pilots, and system operators, that your team can start applying right away. From building psychological safety to leading effective After Action Reviews and strengthening system resilience, these proven methods don’t just reduce errors, they transform organizational performance.

Audience takeaways

  • Learn seven proven steps to strengthen safety, trust, and reliability in technical teams.

  • Discover how elite teams prevent errors using practical, high-impact tools.

  • Build psychological safety that encourages learning and open communication.

  • Transform investigations and reviews into drivers of continuous improvement.

  • Apply resilience-building techniques to reduce risk and improve system performance.

Request a quote: Jake Mazulewicz Seven Practical Steps to Build Reliability, Safety and Trust in Technical Teams

Keynote by Jake Mazulewicz:

How to Build Trust & Expertise With After Action Reviews (AARs)

After Action Reviews (AARs) help save lives, build trust, and share priceless, unwritten expertise. Research shows they can increase team effectiveness by up to 25%. 
Safety-focused teams in the military, emergency fire & rescue services, and other high-hazard industries have used these non-punitive, semi-structured, post job debriefs for over 40 years.
 
In this fast-paced presentation, you’ll learn how to lead AARs for your team. Best of all, you’ll actually DO a brief real-world After Action Review during the presentation!
Request a quote: Jake Mazulewicz How to Build Trust & Expertise With After Action Reviews (AARs)

Keynote by Jake Mazulewicz:

Four Practical Ways to Build Psychological Safety in Your Team

Many leaders believe that "holding people accountable" will reduce errors. In reality, blaming workers for errors often strangles communication, destroys trust, and creates more errors.
 
What’s the alternative? Increase engagement, communication, and learning by building Psychological Safety. In this fast-paced presentation, you’ll learn what Psychological Safety is, and discover four practical ways to build it in your team immediately.
Audience takeaways
  • Five common blame-based phrases to avoid and 5 Psychologically Safer phrases to use instead
  • Four specific questions to ask that build Psychological Safety
  • How to write an "Assurance Statement" that you can use for the rest of your career
Request a quote: Jake Mazulewicz Four Practical Ways to Build Psychological Safety in Your Team

Keynote by Jake Mazulewicz :

How to Lead Event Reviews for Error-Based Incidents

An incident happened.
 
Miscommunication, misunderstanding, and other complex errors were involved. How do you learn from it to prevent similar events in the future?
 
Simple techniques like the "Five Whys" often fix the blame, but don't fix the problem. Root Cause Analyses (RCAs) are often too complex and expensive. Learning Teams are popular, but have some unique drawbacks, too.
 
In this presentation, you’ll get a practical alternative: Event Reviews. You’ll see plenty of real-world examples, some funny, some dramatic. And you’ll see how to apply the Event Review process to incidents you face.
Audience takeaways
  • The six core steps of an Event Review
  • Six core questions to ask of any anomaly you find
  • Practical, non-obvious tips to help you maintain trust and Psychological Safety throughout every Event Review you lead
Request a quote: Jake Mazulewicz How to Lead Event Reviews for Error-Based Incidents

Keynote by Jake Mazulewicz:

Practical Decision Making: Four Levels from Novice to Expert

Why do smart, capable people still make poor decisions, even when procedures exist?

In fast-paced, high-risk environments, rigid rules often fall short. When complexity rises and conditions shift, teams need more than checklists, they need adaptive decision-making skills. This keynote delivers exactly that.

In Practical Decision Making: Four Levels from Novice to Expert, your team will learn how world-class performers, from air traffic controllers to utility operators, navigate uncertainty with confidence. This engaging, story-driven session introduces a proven framework of four decision levels: from explicit procedures to the intuitive expertise that only experience can build.

Attendees walk away with practical tools to close the gap between Work-as-Imagined and Work-as-Done, improve everyday performance, and foster smarter, faster decision-making at every level of your organization.

Book Jake Mazulewicz for your event and equip your team to think clearly, act confidently, and lead decisively under pressure.

Request a quote : Jake Mazulewicz Practical Decision Making: Four Levels from Novice to Expert

Jake's keynote demo video

Watch Jake Mazulewicz in action!

90-second intro to JMA Human Reliability Strategies

Watch Jake Mazulewicz in action!

Non-binding request for Jake Mazulewicz

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Phone: +1 347 223 5128

Email: contact@a-speakers.com