How empathy and accountability can break cycles of hate.
This keynote takes participants on a guided exploration of what happens when individuals and communities re-engage with their shared humanity. Jeff shows how bias forms, how it can be challenged, and how simple shifts in perspective can dismantle long-held assumptions.

Through interactive dialogue and reflective exercises, he helps audiences recognize their role as upstanders and understand the power of small, consistent acts of courage. Jeff creates a safe, grounded space where difficult conversations become pathways to clarity rather than points of conflict.

Participants leave with tools for navigating tension with compassion, repairing harm, and choosing connection even when it feels uncomfortable. A moving and practical session that inspires communities to choose understanding over division and to build relationships rooted in dignity.

Relational Dialogue is Jeff Schoep’s signature framework for communication and de-escalation across deep divides.
This keynote introduces a structured yet human-centered approach to engaging with people who think, live, or believe differently. Jeff breaks down how trust is built, how rapport is damaged, and what it takes to keep conversations grounded even when emotions run high.

Participants learn concrete strategies for listening with intention, lowering defensiveness, setting boundaries, and approaching conflict with curiosity rather than fear. The model has been utilized worldwide by leaders, educators, and community groups seeking to strengthen communication in polarized settings.

This program empowers audiences to build resilient relationships that withstand disagreement, foster mutual respect, and encourage honest dialogue. A transformative experience for anyone working to bridge divides in workplaces, classrooms, or communities.

In this deeply personal keynote, Jeff shares the story of why he walked away after 27 years in the far-right and how compassion ultimately changed the direction of his life. He guides audiences through the emotional, psychological, and moral process of leaving extremism, offering rare insight into the internal conflict, fear, and self-reckoning that come with stepping out of a world built on division.

Jeff also explores the pivotal role accountability and human connection played in his transformation, helping attendees understand what truly motivates change. The keynote highlights the subtle yet powerful moments that can interrupt cycles of hate and spark new pathways forward.

Audiences gain a nuanced understanding of how radicalization takes root, what keeps people trapped, and how healing environments can support meaningful disengagement. A powerful message of courage, hope, and moral awakening for anyone working toward reconciliation or personal renewal.

This keynote uncovers the lesser-known drivers of radicalization, belonging, identity, purpose, and perceived meaning, often mislabeled as pure hatred. Jeff explains how extremist groups target emotional vulnerabilities, offering a sense of family, validation, and direction that can be difficult to walk away from.

He breaks down why individuals become deeply loyal to harmful ideologies, how group reinforcement shapes worldview, and why disengagement is far more complex than most outsiders assume. Participants learn to recognize the psychological hooks that draw people in, as well as the fears and social penalties that make leaving so difficult.

This session provides a nuanced perspective on the human needs exploited by extremist movements and how understanding those needs can guide prevention and intervention efforts. An eye-opening look into the mindset behind extremism and the pathways to interruption.

In this rare and candid keynote, Jeff offers an unfiltered look inside neo-Nazi and white nationalist movements. Drawing from direct experience, he explains how these organizations recruit, how group dynamics evolve, and how emotional manipulation and ideological pressure keep members aligned.

Jeff outlines the tactics used to normalize harmful beliefs, the internal hierarchies that maintain control, and the psychological mechanisms that make these groups both dangerous and difficult to exit. He also discusses the signs of early involvement and how communities can recognize and respond to indicators of radicalization.

Participants gain a grounded, factual understanding of spaces that often remain hidden from public view. This keynote provides critical insight for educators, leaders, and anyone working in prevention, security, or social resilience. A hard-hitting and essential program for confronting extremism with clarity and informed awareness.