The hotel business basically comes down to guests who stay for the night but there really is a lot more to it because most hotels do not just offer a bed for the night.

Apart from the beds most hotels also have a restaurant, sometimes also a swimming pool, a fitness center and arcades. Or even concert halls or conference rooms.

How does the hotel business work and what are the services provided? How does the hotel business differ from other businesses?

Keynote speakers on the hotel business try to take a closer look, and there are many possible angles.