Loading content ...

US: +1 347 223 5128

UK: +44 (0)20 3744 5675

Our professional consultants are ready to guide you

A journey full of amazing real-life marketing stories

Geoff Ramm

travels from UK

Successful customer service and marketing expert and the creator and author of Celebrity Service and OMG Marketing

Request fees and availability

5 out of 5 stars

"Geoff was a fantastic speaker. He kept the enthusiasm of the conference high, especially as the last speaker. I received wonderful feedback from attendees, too. Geoff was a pleasure to work with."

Rebekah Giaraffa - Worldwide Partners, Inc. See all references
Non-binding request for Geoff Ramm

Send a simple request. You’ll get a quick reply with fees and availability

  • This field is for validation purposes and should be left unchanged.
About icon

About Geoff

Lecture icon

Keynote

Video icon

Video

References icon

References

Interviews icon

Articles

Request fees and availability
As the UK’s most inspirational marketing and sales speaker Geoff Ramm combines his energy and passion to ensure that each event exceeds your expectations and needs of you and your audience. His unique style will take you on a journey full of amazing real-life marketing stories that will help you gain more customers and stand out from the competition.

Like you, our speaker Geoff Ramm, who is the creator and author of Celebrity Service and OMG Marketing, knows the only way you can attract more customers is to create jaw-dropping marketing. Not only that but great customer service leads to lucrative, repeat business. So how can you design a customer experience that has you talked about for decades to come? And how do you create highly successful marketing ideas?

Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry. As an award-winning speaker, he has challenged and inspired audiences across five continents. With a genuine passion and an infectious love of his subject, keynote speaker Geoff Ramm is humorous, has original content and will challenge you to greater results. He has worked with entrepreneurs to launch start-up enterprises without a budget, and has created marketing ideas which have become legend.

In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too. He’s challenged and inspired entrepreneurs, companies and organisations across six continents to create award-winning ideas to outperform the competition.

As a speaker Geoff Ramm has an on-stage presence will have you on the edge of your creative seats. His clients include; Emirates, Specsavers, Xerox, IHG, TATA, Suzuki and Best Western.

 

KEYNOTES

Choose from a TED style high impact 20 minutes through to an expertly crafted 90-minute keynote. Speaker Geoff Ramm will pick the very best and most relevant content for your audience from his extensive catalogue of stories, ideas, and techniques.

INTERACTIVE

Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award-winning Celebrity Service or OMG Moments.  This deeper dive will also feature the ‘120 Challenge’ which will encourage everyone to look further, create better and consistently stand out from the competition.

ADDED VALUE

If your event schedule permits why not choose both keynote and an interactive session? It’s a fantastic way to put into practice the ideas and stories they have just learned and to adapt them into their everyday roles.

See keynotes with Geoff Ramm

    Keynote by Speaker Geoff Ramm

    CELEBRITY SERVICE:

    • You know your customer service is good, but then along came Celebrity Service – the unseen gap between Good and Amazing.
    • From room service in South Africa, visiting a toy shop in London, to trying on clothes in New York, Celebrity Service is the philosophy that changes everything in your business creating incredible word of mouth that has customers beating down your door for more.
    • This keynote and master class will not only inspire you and your audience but will have you scribbling ideas down to generate unlimited ideas to stand out from the competition

     

    Keynote by Speaker Geoff Ramm

    OMG MARKETING:

    • From the greatest business cards on earth to promotional materials that defy the national response rates, see how brands of all shapes and sizes stand can out from the crowd.
    • Discover the marketing campaigns that generate amazing publicity and how they excite & engage audiences throughout the world with their social media and marketing strategies.
Geoff Ramm - video

Geoff Ramm Celebrity Service Keynote // Influence Dallas 2018

Click on the video to get a foretaste of a keynote by Geoff Ramm

See keynotes with Geoff Ramm

References

Geoff was a fantastic speaker. He kept the enthusiasm of the conference high, especially as the last speaker. I received wonderful feedback from attendees, too. Geoff was a pleasure to work with.

Rebekah Giaraffa

Worldwide Partners, Inc.

Fantastic, engaging, inspirational and fun!

Lynn Wrightson

Teeside University
10.09.2014

Interview with Geoff Ramm

What is the message you hope people take away from your presentations?

To bring creativity into every aspect of your marketing whether it be customer service, promotion or using the great outdoors.  If you are different, you stand out, and when you stand out you will always be remembered!

What is the feeling you would like people to take away?

Inspired is such an overused word but I am afraid I will have to use it just one more time.  From the feedback I receive people tell me they feel ‘inspired’, ‘energised’ and ‘excited’ about creating new and different marketing ideas for their business.

How do you prepare for speaking engagements?

I always try to obtain as much information as possible from the client about the audience through phone calls, emails and if possible a visit.  I also request information about the venue so I can prepare to deliver whatever the room or layout.  I also like to include Observational Marketing stories and techniques specific to that audience so they can connect with the messages during the keynote or master class.

What do you gain personally from being a public speaker?

For me it is about the great satisfaction of knowing you have been able to help the audience with ideas and techniques.  It is hugely satisfying to hear from members of the audience over the subsequent days, weeks and months to understand how they have implemented these ideas and have seen their business grow.

How much does humor factor into your keynotes and other speaking engagements?

It certainly plays a part in everything I do.  I have always believed that delegates have invested a lot of time and money to come and hear a speaker and therefore I want it to be memorable for them, by making it different and hopefully humorous at times.

Can you briefly describe the concept of Observational Marketing?

Observational Marketing is a technique that will breathe hundreds of new ideas into your business. How many times will you see a great slogan, a brilliant advert, or experience fantastic service? 99% of the time you will acknowledge it, smile, or even comment, but that’s it…..you do nothing more about it. Quite simply, all you need to do is observe both the positive and negative aspects of marketing. For example, the promotional signage that stops you in your path, the radio advert that makes you reach to increase the volume, or the customer service that makes you feel warm inside.

Once you have been surprised or delighted by that particular piece of marketing – you MUST write it down. In fact, write down ALL of the ideas that made you happy, delighted or surprised. Then see how you can adapt and tweak those methods into your own marketing. I am consistently adding to my keynotes every week and currently have over 600 examples of great pieces of observational marketing.

Observational Marketing is creative and most of all very powerful! For example; an observation came from a sales question which I was asked in a famous toy shop in London last year. The result of this observation made me change my proposals which I send to clients and the result has been a 20% increase in success rate!!!!

How are your keynote presentations unique?

All of my keynotes and master classes are designed using real life examples. Each one is tailored to the audience plus they can win gifts and prizes with interactive brand challenges.

For me a successful presentation is when the audience walks away with a smile on their face, prizes in their hands and new ideas in their pockets!!!

Do you have any unique memorable moments in your speaking career?

In 2009 I was voted Best Speaker at the First World Advertising Forum in Tehran by 2,000 businesses and entrepreneurs. In 2010 I was again voted best speaker at the Marketing Creativity Conference in Yazd City. And in November 2011 I was again voted Best Speaker in Yazd and the World Advertising Forum 3 event in Tehran, Iran.

How do you motivate sales people to do better?

This is a really good question. Passion and enthusiasm are infectious and I deliver this from the stage to help motivate not just sales people but every entrepreneur in the room.

See keynotes with Geoff Ramm
Non-binding request for Geoff Ramm

Send a simple request. You’ll get a quick reply with fees and availability

  • This field is for validation purposes and should be left unchanged.
Geoff Ramm

5 out of 5 stars

"Geoff was a fantastic speaker. He kept the enthusiasm of the conference high, especially as the last speaker. I received wonderful feedback from attendees, too. Geoff was a pleasure to work with."

Rebekah Giaraffa - Worldwide Partners, Inc. See all references

Keynote topics with Geoff Ramm