Customer Centricity Speakers

Enterprises face countless difficulties when trying to get to the heart of customer centricity. If your company is bereft of systems and technology to segment customers or lacks the operational capabilities to customise communications for targeted groups, then you came to the right place. The Customer Centricity speakers will unravel the simplicity of the process.

Although you might believe you stand in need of substantial resources to shift your focus on your consumers, the secret solely lies in trying to see things from their viewpoint rather than from your own.

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Speakers about customer centricity (10)

Simon Lehmann

Thought-leader and sought-after speaker on the present and future state of the vacation rental industry

Switzerland

Keynote speaker Simon Lehmann is a recognized expert on the online vacation industry. He specializes in topics related to technology trends, branding, consumer behaviour and more. Simon is an authentic speaker who provides valuable insights into the...

Christophe Jauquet

Eye-opening keynotes on health marketing and “health as a service” for brands and organizations that focus on the customer as a human being

Belgium

Keynote speaker Christophe Jauquet is an expert on health marketing with unique insights on the expectations of customers and patients. He speaks to clients in the healthcare industry as well as clients in the consumer business who wish to help...

Rik Vera

Get ready for the day after tomorrow

Belgium

Speaker Rik Vera is a renowned guru of customer-centricity, sales-marketing, and change management. By having over 25 years of experience in sales and marketing, Rik delivers energetic presentations to inspire companies developing solid...

Nancy Rademaker

Nancy Rademaker is recognized for her expertise in digitalization and customer centricity within a networked world

Netherlands

Keynote speaker Nancy Rademaker is passionate about people and customer-centric strategies because over the past 20 years, working in IT, she has seen how technology influences people's behaviour and how it helps them to share knowledge, create and...

Steven van Belleghem

Expert in customer focus in a digital world: When Digital becomes Human - The Transformation of Customer Relationships

Belgium

Keynote speaker Steven van Belleghem is an expert in customer focus in a digital world. A sought-after international speaker, Steven shows his audience the world of modern customer relationships in a smart, engaging and inspiring way. Speaker Steven...

Ken Hughes

Leading consumer & shopper behaviouralist and thought leader in the field of shopper marketing and digital strategy

Ireland

Keynote speaker Ken Hughes is a global thought-leader in the fields of Shopper Marketing and Shopper Centricity, Omnichannel and Digital Strategy, and Retail Futurology. He delivers thought-provoking and inspiring speeches in a highly energetic and...

Andrew McMillan

Former Customer Service Manager and expert on the link between customer experience and employee engagement

Speaker Andrew McMillan is a former Customer Service Manager for John Lewis - one of the biggest companies in the UK. Andrew has a broad business expertise but focuses especially on the link between customer experience and employee engagement...

Martin Lindstrom

Author of the world-renowned book “Buyology” and expert on branding, culture building and business transformation

Australia

Brand-guru and inspirational speaker Martin Lindstrom is a world-leading expert on branding and transforming your business. His popular keynotes are thought-provoking while being practical and...

Peter Hinssen

Entrepreneur and thought leader on organizing for the Day After Tomorrow and on the impact of technology in our society

Belgium

Keynote speaker Peter Hinssen has in-depth knowledge of Technology, IT and the fusion between business and technology. He is a respected educator, coach and talented speaker focusing on coping with the business challenges associated with IT and to...

Geoff Ramm

Successful customer service and marketing expert and the creator and author of Celebrity Service and OMG Marketing

As the UK’s most inspirational marketing and sales speaker Geoff Ramm combines his energy and passion to ensure that each event exceeds your expectations and needs of you and your audience. His unique style will take you on a journey full of...

Strategies and visualisation of Customer Centricity and its key benefits

For guaranteed results, your organization is ought to maintain the customer’s ultimate wellbeing at the center of everything it does. Since everything can often develop in nothing in particular, the Customer Centricity speakers can point out the most consequential areas, such as product manufacturing or business strategies.
A customer-centric culture will bring substantial advantages when business leaders show interest in operationalizing customer empathy, facilitating interaction with customers or aligning the employee culture with customer outcomes.
Book a keynote and learn how customising operations to match a customer’s needs is often correlated with long-term revenue growth. Professional speakers will teach your audience how to make customers perceive your organization as being right for them.

What is Customer Centricity?

Although Customer Centricity is a self-explanatory trend, enterprises that adapt their operations to customer-centric approaches do more than just putting their customers first. The priority lies on providing exceptional customer experience to increase profits and gain competitive advantage. The Customer Centricity speakers will make sure your company ensures customer-oriented strategies, processes and marketing initiatives in order to satisfy their needs and desires for successful results.