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Ross Shafer

travels from USA

Emmy Award Winner, Comedian and Writer

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Keynote speaker Ross Shafer is a professional entertainer and one of the most sought-after lecturers on the subjects of customer empathy, personal motivation,and business relevance. Ross Shafer is a suited presenter for any kind of event and enlightens his audience.

Professional Host and Speaker

Keynote speaker Ross Shafer started out as a pet shop manager moonlighting as a comedian. In l984, his talent was discovered by a local TV station. Ross’ unconventional style was soon spotted by the networks and he moved to Hollywood to host talks and game shows for ABC, USA, and Comedy Central. He was already rewarded with 14 Emmy Awards.

Aside from his on-air-career, Ross focuses on management trainings. He has written 14 H.R. training films on customer service, motivation, and leadership. Ross Shafer is also the author several very successful books.

Ross Shafer hosts a select number of multi-day events for his high-end clients each year. He trained talk and game show host and the perfect choice for moderating executive panel discussions and complex award banquets.

Ross keeps the programs lively and on task, drawing on his vast experience and lightening wit to navigate even the most unpredictable situations.

See keynotes with Ross Shafer

    Keynote by Speaker Ross Shafer

    Are you still relevant?

    • In this fun and enlightening keynote, speaker Ross Shafer dissects which organizations succeed, which ones fail…and the reasons why. Becoming Relevant (to both your customers and team members) can allow you to get a 2-year lead on your competition. Market relevance is the ONLY way to secure your growth in an ever-evolving economy. Ross unveils inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, high-tech, and healthcare.


    Keynote by Speaker Ross Shafer

    Absolutely Necessary: Bulletproof Tactics That Will Put You In High Demand

    • This is a personal and professional development program that will re-energize your team members and leaders. Maybe your industry practices have changed and you want to shift your collective thinking to ‘reinvention mode.’ Maybe you want to get Buy-In for revolutionary ideas. Maybe you want your team to become Absolutely Necessary contributors to your organization’s growth.


    Keynote by Speaker Ross Shafer

    The Customer Journey (Art Meets Science)

    • Beyond ‘Customer Experience Mapping. The way customers now interact with technology (mobile, kiosk, digital push, ecommerce) has caused a tectonic shift in their buying habits. We coach organizations on the need to design, engineer, and execute a deliberate Emotional Customer Journey informed by those technologies.


    Keynote by Speaker Ross Shafer

    Nobody moved your cheese

    • High energy and hilarious keynote – perfect for setting the opening tone or ramping up your conference’s closing message. Ross Shafer’s personal story will inspire your team members. He went from small town pet shop manager…to Emmy® award winning TV host…to renowned business author and Hall of Fame speaker. He accomplished ‘the impossible’ by being a fierce proponent of taking personal responsibility in your professional and personal life. Speaker Ross Shafer will teach your team how to become World Class.
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Keynote topics with Ross Shafer