
Ken Hughes
World-leading expert in customer experience and consumer behavior, Ken Hughes delivers unforgettable insights that transform brands and employee engagement.
World-leading expert in customer experience and consumer behavior, Ken Hughes delivers unforgettable insights that transform brands and employee engagement.
Recognized globally as the King of Customer Experience, Ken Hughes is one of the world’s leading authorities on modern consumer behavior and brand engagement. With over two decades of insight into digital culture, behavioral psychology, and retail futurology, he delivers electrifying keynotes that challenge, inspire, and entertain. From Gen Z to AI, customer loyalty to innovation, his sessions are packed with powerful storytelling, humor, and actionable takeaways.
Keynote by Ken Hughes:
Keynote by Ken Hughes:
Keynote by Ken Hughes:
Keynote by Ken Hughes: