Revolutionizing Customer Service
USA
Discover the secrets of world-class customer experiences with John DiJulius, bestselling author and speaker.
Request fees and availabilitySend a simple request. You’ll get a quick reply with fees and availability
About John
Keynote
Video
Meet John DiJulius, the renowned keynote speaker and visionary expert in crafting an unforgettable customer Customer experience. With a compelling ability to inspire, motivate, and empower, John’s passion for customer service excellence has made him a sought-after keynote speaker for organizations worldwide.
Drawing from decades of hands-on experience and collaboration with global giants like Starbucks, Lexus, and Ritz-Carlton, John has mastered the art of creating authentic connections with customers. His journey began as a successful entrepreneur, building three thriving businesses, including The DiJulius Group, John Robert’s Spa, and the impactful non-profit, Believe in Dreams.
As a bestselling author, John’s writings, including “The Relationship Economy” and “The Customer Service Revolution,” have become essential guides for businesses seeking to elevate their customer service game. He not only shares the what but, more importantly, the how – practical strategies that turn concepts into real-world success stories.
Book John DiJulius for your next event, and your audience will be immersed in a transformative experience. His motivational keynotes go beyond inspiring words; they equip teams with actionable solutions, igniting their passion for delivering exceptional customer experiences.
John’s expertise in building customer-centric cultures enables organizations to stand out from the competition. By leveraging his research-backed knowledge, your team can make lasting impressions, fostering unwavering customer loyalty and advocacy.
John DiJulius: A Visionary Keynote Speaker Shaping Extraordinary Customer Experiences
Meet John DiJulius, the renowned keynote speaker and visionary expert in crafting unforgettable customer journeys. With a compelling ability to inspire, motivate, and empower, John’s passion for customer service excellence has made him a sought-after authority for organizations worldwide.
Drawing from decades of hands-on experience and collaboration with global giants like Starbucks, Lexus, and Ritz-Carlton, John has mastered the art of creating authentic connections with customers. His journey began as a successful entrepreneur, building three thriving businesses, including The DiJulius Group, John Robert’s Spa, and the impactful non-profit, Believe in Dreams.
As a bestselling author, John’s writings, including “The Relationship Economy” and “The Customer Service Revolution,” have become essential guides for businesses seeking to elevate their customer service game. He not only shares the what but, more importantly, the how – practical strategies that turn concepts into real-world success stories.
Book John DiJulius for your next event, and your audience will be immersed in a transformative experience. His motivational keynotes go beyond inspiring words; they equip teams with actionable solutions, igniting their passion for delivering exceptional customer experiences.
John’s expertise in building customer-centric cultures enables organizations to stand out from the competition. By leveraging his research-backed knowledge, your team can make lasting impressions, fostering unwavering customer loyalty and advocacy.
With John DiJulius as your guide, your organization will embark on a journey towards unparalleled success. Witness the power of his captivating presence and engaging delivery as he leads your team to create a brand that customers can’t resist.
Don’t miss the chance to learn from the best. Book John DiJulius for your event and unleash the potential of extraordinary customer experiences, driving your organization to new heights!
See keynotes with John DiJuliusTo be a customer experience leader in your industry, you need to provide a consistently great brand experience for your customers, employees, vendors, and community. The problem is: expectations are higher than ever and one negative review can permanently ruin your reputation. Create a Customer Service Revolution within your organization and be the brand people cannot live without. Learn how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and are making price irrelevant!
Takeaways from the Customer Service Revolution keynote:
Today is known as the digital disruption era. Technology has provided us with amazing advances, information, knowledge, instant access, and entertainment like never before. However, as convenient as these advances make our lives, they have also led to a dramatic decline in people skills. That is why building relationships and genuine connections have never been more important. Businesses that master The Relationship Economy will have an incredible advantage that separates them from the competition.
Takeaways from The Relationship Economy keynote:
Overall customer satisfaction is at 73.6, its lowest point in over 15 years. And since the start of the pandemic, satisfaction has been dropping like a rock. What is behind all the deteriorating customer service? Several things, such as: employee burnout, low employee morale, high employee turnover, staff shortage, poor reactive hiring, no training of new employees, supply chain issues, and not managing customer’s expectations–which all results in angry customers. What needs to be your number one business strategy? “BX STRONG” (Brand eXperience Strong). The companies that will dominate their industries for the next decade will be the ones who are obsessed with evolving the experience they provide to both the employee and member.
Takeaways from the BX Strong keynote:
In the U.S. and throughout the world, former television and radio host, keynote speaker William Hale has been performing his unique brand of DJing, Comedy, Keynote & Corporate Speaking, Business Consulting and Laughter Therapy for over 15...
Looking to make your next event unforgettable? Look no further. Keynote Speaker Shep Hyken is the motivational powerhouse you need to inspire and elevate your audience. With decades of experience, Shep Hyken has helped renowned companies like Disney...
Looking to make your event a standout success? Look no further than Keynote Speaker Adam Toporek. With his powerful and inspiring presentations, Adam will energize and motivate your audience like never before. Book Adam Toporek for your next event...
Looking to inspire your audience and drive remarkable results? Look no further than keynote speaker Jon Picoult. With Jon Picoult as your keynote speaker, you'll captivate your audience with groundbreaking insights on customer and employee...
Blake moved to New York when she was 21 years old after being offered an internship at a magazine. It was here that she got started in customer experience. In fact, she was one of the pioneers of customer experience, helping to develop the concept...
Dan Gingiss is an expert in developing customer experience. He believes companies are no longer competing in terms of price or products, but the way forward to making a business stand out from its competitors is the unique customer experience they...
Are you searching for a captivating keynote speaker to ignite your audience's passion? Look no further than Jeannie Walters, an exceptional motivational speaker and customer experience expert. With Jeannie's dynamic presence and insightful...
Speaker Melissa Gonzalez is a Principal at MG2, a global design and architecture firm, and the founder of The Lionesque Group, an award-winning creative strategy-design-build studio. Drawing on her success as a Wall Street executive, as well as a...
Send a simple request. You’ll get a quick reply with fees and availability
