Actionable Insights for Exceptional Customer Experiences: Adam Toporek Keynotes
USA
Inspire Your Team, Delight Your Customers: Adam Toporek's energetic keynotes equip organizations with tools to create memorable customer experiences.
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Adam practices what he preaches. He went above and beyond what we typically get from our keynote speakers, truly partnering with us to learn about our industry and to tailor his message to make it resonate with our audience. If you're looking for a hero for your event, look no further than Adam.
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About Adam
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Looking to make a lasting impact on your audience? Book the renowned motivational speaker, Adam Toporek, for your next event and prepare to elevate your organization’s customer experiences to new heights. With Adam’s dynamic keynotes, you can inspire, energize, and equip your team with the tools they need to deliver exceptional service.
As a highly recognized customer experience thought leader, Adam is known for his expertise in transforming organizations across industries. His motivational speaking style, combined with a deep understanding of human psychology, neuroscience, and behavioral economics, captivates audiences and empowers them to create meaningful connections with their customers.
When you book Adam Toporek as your keynote speaker, you gain access to a wealth of knowledge and insights that can revolutionize your customer service approach. Adam’s practical strategies and actionable advice cut through the technological noise, enabling your organization to focus on what truly matters: the human customer.
Adam’s impact extends beyond the stage. As your partner throughout the entire process, he ensures that your event is a resounding success. From the initial consultation to the post-event follow-up, Adam’s dedication shines through, leaving your participants inspired, enthused, and armed with a new set of tools to make their customer experiences best-in-class.
Why choose Adam Toporek for your event? His achievements speak volumes. As the author of the groundbreaking book “Be Your Customer’s Hero,” Adam offers a comprehensive guide to delivering exceptional service and creating memorable experiences. He has also been featured in over 200 media outlets, including Entrepreneur, Forbes, and Business Journals, solidifying his reputation as a trusted industry thought leader.
Adam’s expertise has attracted major brands such as Thomson Reuters, the NYC Department of Education, and LogMeIn, who have sought his advice and partnership to enhance their customer experiences. Now, you have the opportunity to tap into that wealth of knowledge and experience to take your organization to new heights.
See keynotes with Adam ToporekHow can you get your team to deliver the experiences you expect?
With his book Be Your Customer’s Hero, Adam Toporek created an essential tool for frontline customer service teams. But for leaders, the challenge is different: how do they inspire, educate, and empower these team members to succeed?
In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.
Participants will leave energized and with a toolbox of actionable strategies so that they can apply what they’ve learned immediately in their organizations.
Your participants will learn…
After this motivating and “actions-packed” keynote, participants will have the strategies needed to lead any customer-facing team.
How do you generate the emotions that lead to customer loyalty?
Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.
By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers.
This dynamic keynote will reveal a three step approach to making your customer’s experience hassle-free. Your participants will learn to…
Your participants will leave this keynote with actionable strategies for creating hassle-free customer experiences that pave the way for positive customer emotions that lead to loyalty.
How much more effective would your team be if they could choose the right words at the right time?
How much more successful could your team be if they could structure communication for maximum impact?
In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.
Participants will learn how the words we choose and the words we use shape our customers’ experiences and will leave equipped with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.
Your participants will learn…
After this humorous and thought-provoking keynote, your participants will never look at customer communication the same way again.
Adam is an exceptional speaker who has great passion for excellence in service! Adam delivered a home run for the CPA. He kept everyone entertained, engaged and most importantly motivated to be better going forward... Adam's message was positive, engaging and on point! We could not be happier with the feedback we've received since the presentation.
Adam did his homework on our industry and delivered an exceptional presentation. The feedback was overwhelmingly positive. I would highly recommend Adam to anyone that wants a positive and engaging message to "kick off" a conference.
Adam is a true professional. He spoke at one of our recent Customer Contact Week events, delivering a talk that was both dynamic and customized to the unique needs of our audience. It was also fun to engage Adam in a meet-and-greet and signing of his incredible book Be Your Customer's Hero.
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