Jake Mazulewicz
Organizations operating in high-risk environments know that procedures alone cannot eliminate mistakes. Human error remains one of the biggest challenges leaders face. Jake Mazulewicz helps organizations understand why errors happen and equips teams with practical strategies that improve performance, strengthen trust, and create safer workplaces.
With more than 15 years of experience, Jake specializes in Human Performance, Safety II, Human Factors Engineering, and Resilience Engineering. His engaging keynotes combine academic research with real-world operational experience, giving audiences practical tools they can apply immediately.
Book Jake Mazulewicz for your event
Jake has worked with more than 250 high-hazard teams, including Energy Safety Canada, Chevron, BNSF Railway, the U.S. Department of Energy, Princeton Plasma Physics Laboratory, Fermilab, and Power Engineers.
Rather than presenting theory, Jake shares proven strategies developed through years of collaboration with frontline workers, engineers, operators, supervisors, and executives. His keynotes help organizations reduce repeat errors, improve safety performance, and strengthen operational reliability.
Experience built in high-risk industries
Jake previously led Human Performance initiatives for a major electric utility serving more than one million customers. He developed Human Performance programs for over 3,600 lineworkers, engineers, system operators, supervisors, and executives, helping build a culture of safety, accountability, communication, and trust.
He has analyzed more than 300 real-world incidents to identify recurring causes of human error and develop practical frameworks that prevent repeat mistakes and improve resilience.
Before his leadership career, Jake served as a firefighter, EMT, and military paratrooper. Combined with a decade in the electric utility industry, these experiences give him unique credibility when speaking to technical teams working under pressure.
Practical Human Performance that changes behaviour
Jake helps organizations move beyond outdated "zero tolerance" thinking and create environments where learning, accountability, and adaptability thrive.
His presentations explain why capable people make mistakes despite having procedures in place and equip audiences with practical tools they can use immediately, including:
- The Scan & Focus Model to strengthen situational awareness and reduce critical errors.
- The Four Levels of Decision Making for making better choices under pressure.
- Communication techniques that reduce misunderstandings and improve team performance.
- Strategies for building trust while preventing repeat incidents without blame.
- Frameworks for organizational learning that help teams continuously improve after mistakes occur.
Drawing on stories from aviation, firefighting, military operations, and electric utility crews, Jake demonstrates how Human Performance principles can be applied across industries and at every level of an organization.
Preventing errors without fear, blame, or silence
Jake believes better safety starts with understanding human performance instead of blaming individuals. His presentations show leaders how to create systems that encourage learning, improve decision-making, and strengthen accountability without fear.
His Human Performance models have been adopted by organizations including Chevron, Fermilab, and the U.S. Department of Energy. Whether speaking to executives or frontline teams, Jake delivers practical insights that improve safety, communication, and performance across every level of an organization.
Empower your people to perform under pressure
Jake's fast-paced, story-driven keynotes help leaders and teams reduce costly mistakes, improve decision-making, and build resilient cultures where people perform confidently under pressure.
Book Jake Mazulewicz for your event to give your people practical Human Performance strategies they can use immediately to strengthen safety, trust, and operational excellence.
