Jim Knight

Leadership That Rocks

Create Rock Star Employees and Amp Up Results

This impactful keynote presentation is effectively designed to provide leaders of any level practical and tactical initiatives to create an iconic business – internally and externally. 

Key points include:

• Producing a Virtuous Environment 
• Hiring Rock Stars 
• Enhancing Employee Engagement
• Creating an Army of Giants 
• Amping Up Communication 
• Fostering Mentorship and Accountability 
• Becoming Heart-Centered 
• Developing Emotional Bank Accounts 

This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.

Culture That Rocks

How to Amp Up and Revolutionize Company Culture

This high-energy keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, and revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change.

Key points include:

• Defining Company Culture 
• Understanding Heritage vs. Culture 
• Identifying 3C Employees 
• Creating Brand Ambassadors 
• Amping Up Communication
• Enhancing Employee Engagement 
• Handling Organizational Change
• Developing Resiliency

Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

Service That Rocks

Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart from those competitors will determine whether your customers will fall madly in love with you… or not. 

This high-energy, interactive, and visual keynote presentation teaches how to differentiate your organization from the rest to become the business of choice. 

Key points include:

• Becoming Customer Obsessed 
• Delivering Personalized Experiences 
• Avoiding Acceptable Mediocrity 
• Eliminating 4-Letter Words 
• Creating Raving Fans 
• Building Mental Shelf Space 
• Writing Yourself into the Story 
• Increasing Value Proposition

Immersed in the spirit of Rock ‘n Roll, this edu-taining program will deliver thought-provoking best practices to create mind-searing customer obsession.

Building a Rock Star Team

How to Find, Develop, and Keep Brand Ambassadors to Produce Iconic Results

This program is effectively designed to highlight best practices in every area of the Employee Life Cycle. Key strategies include how to tap into the needs of today’s talent pool, and innovative ways to create, maintain, or revive a strong employee culture, regardless of its current state. 

Key points include:

• Understanding the Drivers of Today’s Workforce 
• Finding and Retaining Top Talent
• Overhauling Onboarding 
• Revolutionizing Training Concepts 
• Designing Effective Collateral 
• Embracing Technology 
• Amping Up Communication 
• Utilizing Performance Management Tools 
• Realizing the Power of Storytelling 
• Fostering Mentorship and Development 
• Celebrating

All business results (good or bad) occur because of human behaviors. This program explores specific strategies to empower, inspire, and elevate your employees, creating a team of rock stars for your organization.