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Kit Grant

Expert on Sales and Service
Country: Canada

Keynote speaker Kit Grant is recognized world-wide as a funny speaker, who helps push people outside their comfort zone. He is one of the leading speakers on sales and service and provides necessary tools and techniques for success.

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Book now at: +44 (0)20 3744 5675 (UK)
Book now at: +1 347 223 5128 (US)

Kit Grant has done more than 2,900 presentations, spread over fifteen countries on four continents. In his time as a speaker, Kit has earned the CSP (Certified Speaking Professional) designation and the CSP (Certified Sales Professional) designation and is thus the world’s first CCSSPP!

He focuses on pushing people beyond their comfort zones to produce the best results they deserve. He has an undergraduate and graduate degree majoring in counseling and psychology.

Kit has owned and operated his own business for more than thirty-five years and previously worked as a school counselor, a clinical psychologist, a manager in the food and beverage industry and as a salesperson and sales manager for a major communications company.

Some of Kit’s achievements include being inducted into the Speaking Hall of Fame in 2000, and serving as the World President of the Global Speakers Federation in 2001-2002. In 2005 he also received the International Ambassador Award for service to the global speaking industry.

In his free time he enjoys to golf almost as much as working. He started the 2012 season with an 8 handicap – and is now working on his putting.

Warning! Some laughter is permitted during Kit’s presentations.

    Keynote by Speaker Kit Grant

    THE CUSTOMER IS NOT ALWAYS RIGHT!

    • Get The Results You Deserve
    • Service must be part of who you are, not something you must do!
    • Kit outlines how to build your Dynamic Service System and reveals how INPUT produces FEEDBACK which creates REALITY.
    • His real life examples will have your audience laughing and learning.
    • Armed with a plan of action, employees produce immediate improvements in customer satisfaction paying huge dividends.

     

    Keynote by Speaker Kit Grant

    STILL FAILING AFTER ALL THESE YEARS?

    • Success Through Responsibility
    • Kit reveals a step-by-step action guide your audience members will use to create a motivating and productive environment.
    • Your people will recognize their personal responsibility in moving from where they are to where you want them to be.
    • They learn to take action now, change any negative self-talk, and set targets that push them beyond perceived limitations to get things done.

     

    Keynote by Speaker Kit Grant

    IT’S NOT MY FAULT!

    • Why Are They Being So Difficult?
    • Working (or living) with other people is sometimes difficult.
    • Kit identifies how different perspectives on life and relationships are both important and challenging.
    • Getting results requires increased understanding of the strengths, limitations, motivators and de-motivators of each person.
    • Your people will never be quite the same after this session as Kit’s humorous examples from both personal and professional situations will have them “rolling in the aisles”.
    • The strength of your organization may depend on recognizing and valuing each person’s uniqueness and contribution to team results.

     

    Keynote by Speaker Kit Grant

    WHO’S THE BOSS?

    • The Manager As A Coach
    • Leading people to successful results requires managers and supervisors to build a motivating workplace where mission and goals are clearly defined.
    • Kit demonstrates the roles of coach, mentor and counselor to enable today’s leader to get the best from each individual.
    • Rewarding performance fairly allows people to understand and appreciate the principles of continuous improvement.
    • As leaders improve communication skills, they build trusting environments that positively impact results.
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