Renato Mosca

Renato Mosca delivers powerful keynotes on luxury mindset, leadership and customer experience, shaped by decades in global high-end industries.

Request price and availability Request price and availability

Spain

Top rated!

7 Client reviews

Non-binding request for Renato Mosca

Call us

+1 347 223 5128 +44 20 3744 5675

“I have been knowing Renato Mosca for 20 years and worked with him and Training Luxury Specialists on consultancy projects and training programs during the last few years. What stands out about them is the knowledge of the luxury business and the hands-on approach that is extremely useful when dealing with the retail environment. I found extremely interesting the way that they tend to link she shopping experience with the company values. Training Luxury acts as an authentic business partner, as they are supporting and following up during the entire process”.

Paolo Roviera, Furla General manager

EMEA

Read all reviews

Book Renato

Non-binding request for Renato Mosca

Call us

+1 347 223 5128 +44 20 3744 5675

Why you should book Renato Mosca for your next event

Renato blends luxury expertise, leadership insight and global field experience to elevate every audience he meets
His talks transform how teams create value, build trust and deliver meaningful human connection in any customer journey.
He brings real stories from 60+ countries, sharing practical strategies shaped by multicultural leadership and coaching.

Non-binding request for Renato Mosca

Luxury leadership expert, global trainer and keynote speaker with 25+ years across iconic brands.

Renato Mosca is a global keynote speaker, luxury retail specialist and leadership trainer with more than 25 years of experience across high-end fashion, hospitality, beauty, automotive and corporate environments. Having lived over a decade in Japan and delivered programs in 60+ countries, he brings a rare multicultural perspective to customer experience and leadership. Renato’s keynotes inspire leaders and teams to elevate human connection, refine value-based selling and create unforgettable journeys.

Global expertise shaped by decades in luxury

Renato Mosca has built a career at the intersection of luxury retail, leadership and human behaviour. With over 25 years working across high-end fashion, hospitality, beauty, automotive, art, spirits and corporate sectors, he understands how world-class brands earn loyalty and create long-lasting emotional impact. His background is rooted in retail and expanded through leadership positions that refined his ability to connect teams, customers and culture. This combination gives him a perspective that resonates deeply with audiences looking to strengthen performance in a more human, value-driven way.

Living in Japan for over ten years added a defining layer to his approach. Immersed in a culture known for its precision, craftsmanship and hospitality, he developed a sensitivity to detail and service that continues to shape his work today. Renato has since delivered programs in more than 60 countries, trained over 20,000 people and worked with professionals from more than 90 nationalities. This global exposure allows him to translate cultural diversity into actionable insights on leadership, communication and customer experience.

A speaker who blends luxury mindset and leadership

Renato brings a luxury mindset that goes beyond aesthetics or products. For him, luxury is about intention, emotional relevance and the ability to make clients feel truly understood. His talks guide leaders and teams toward behaviours that build value rather than rely on price. Whether speaking to executives, sales teams or service professionals, he clarifies how the right mindset creates stronger relationships, higher conversion and loyalty that lasts.

His experience managing international business and leading multicultural teams gives his keynotes a strong leadership foundation. Renato understands how organisations grow when leaders communicate clearly, inspire people and adapt to evolving expectations. His sessions explore the skills needed today: emotional intelligence, coaching, influence, resilience and the confidence to lead through complexity.

Training programs that transform customer journeys

Throughout his career, Renato has designed global training programs that shifted the way brands approach their customer journeys. He has worked closely with some of the world’s most iconic names across luxury personal goods, automotive, hospitality, art and spirits, helping teams elevate every step of the experience. His approach is practical, collaborative and grounded in real-life scenarios from the front line of retail and service.

Renato’s ability to turn everyday moments into memorable interactions is one of the reasons organisations trust him. He teaches teams how to listen with purpose, anticipate needs and communicate value in a way that creates stronger emotional impact. These principles are relevant across industries and consistently lead to improved performance and more engaged customers.

Coaching, certifications and continuous learning

Renato is an executive coach and holds certifications in Transactional Analysis 101, Predictive Index and LEGO® Serious Play®. His commitment to personal development is also reflected in his diploma in Leadership and Negotiation from Harvard Law School. These qualifications allow him to decode behaviours, enhance self-awareness and help leaders develop a clearer understanding of how to lead themselves and others.

His coaching style is grounded, direct and supportive. He brings clarity to difficult conversations and helps people uncover the motivations that drive performance. Whether working with senior executives or emerging leaders, Renato delivers guidance that is both strategic and deeply human.

An energetic and authentic keynote presence

On stage, Renato is known for his energy, authenticity and relatable storytelling. He brings real experiences from the world of luxury and leadership stories from teams he has trained, challenges he has faced and insights gained across continents. Audiences appreciate his ability to balance inspiration with concrete strategies they can implement immediately.

Organisations book Renato when they want a speaker who elevates perspectives and equips people with tools that work in real life. His passion for human connection, value creation and leadership excellence makes him a compelling choice for conferences, corporate events and global gatherings.

Customer Reviews

Paolo Roviera, Furla General manager EMEA

“Renato does not present himself as a guru, as a holy man to ask for magical potions that solve difficulties. It is more the voice of conscience, the talking cricket that wake up the sleeping talents of each of us and makes you reflect on the reason of some unsuccessful choices. It makes you be better. Because he knows exactly how to talk to you.”

Alessandro Boscolo, Assistant General manager Lío Ibiza and wine consultant for the Pacha Group

”I used Training Luxury in Brazil, Colombia and Mexico in the past 4 years and will hire their services again in the future. Training Luxury always provides my team with up to date and innovative market perspectives and sector specific new trend info, but what makes the difference it’s the passion and experience of its founder, Mr. Renato Mosca, both unique and of great value.”

Alberto Candellero, President Americas Caribbean and South Africa Dolce & Gabbana

” I have known Renato for decades and always admire his professionalism and dedication to the business. I have suggested Renato for a seminar we organized with our sales force in the region (Americas) and wanted him to do a motivational presentation. While Renato expertise is luxury and retail, I always found Renato to be very adaptable and with the right personality not only to be a good teacher but also a great motivational speaker. The result of his intervention has been amazing, with positive feedback coming from everyone in our company. We achieved the objective of being entertaining, concrete, and formative and the I highly recommend him for any company meeting or extended trainings/consulting role.”

Paolo Vaccari, Senior Vice President Wholesale & Concession Emporio armani americas

‘’I have undergone numerous versions of luxury training in the past; however, this training was by far the most in depth, logical and engaging. The sessions really divulged into the world of true luxury and what it means to be a true luxury brand, and resonated these attributed to the Macallan in a clear and simple way. The trainings were collaborative and encouraged interaction, honest feedback and storytelling which created a very thought provoking, and naturally ‘safe’ environment for the team to share thoughts and ask questions which was fundamental to the training's success.’’

Calumn Gallagher; Trade Marketing Manager The Macallan

It is an absolute pleasure to work with Training Luxury. We were looking for a training partner who would come with us on our journey and develop the luxury capability which was just starting. Renato’s approach was collaborative and he has been integral in how we approach the different retail channels, making sure he understands not only the brand but our business.’’

Eglys Martinez- International Sales Director Live Nation

“Training Luxury has been an amazing training team during my year heading Prada Iberia and Valentino SEA. Renato and his team bring incredibly unique energy and passion to the work and the trust they earn from the trainees is incredibly high and Renato is incomparable with any other trainer I met in my career. Training Luxury retail background and years of experience of the consultants give them a competitive edge over other trainers in the specific luxury business and with that in mind I can provide the highest recommendation.”

Alessandra Andreani, President & CEO SEA Valentino

Keynotes

Keynote by Renato Mosca:

Luxury mindset for non-luxury industries

What luxury brands know about value, experience and loyalty – and how any business can apply it.

Luxury is not about price – it’s about perception, emotion and trust. In this keynote, Renato reveals the strategies luxury brands use to build deep client loyalty, create unforgettable experiences and sell without discounts. The most successful luxury brands don’t compete on price—they compete on experience, relationship and meaning. This keynote uncovers the 'Luxury Mindset': a way of thinking that turns customers into ambassadors and transactions into lasting loyalty

Key Takeaways:

Luxury mindset principles applicable to any industry
How to increase perceived value without lowering prices
Turning service into differentiation
Practical ways to create emotional connection and loyalty

Target Audience: Banking, Tech, Tourism, Healthcare, Hospitality, Retail, Professional Services, Corporate Teams

Request a quote

Keynote by Renato Mosca:

From front line to boardroom: what 25 years in luxury taught me about humans and execution

An autobiographical, emotional, and deeply human journey from the front line to global stages.

This is not just a keynote—it’s a storytelling experience. Renato shares powerful lessons from his career in luxury retail and leadership across 60 countries. Renato started his career in Japan, adapting to a different culture, supporting teams on the boutique floor, facing clients, learning to deal with what “money cannot buy”. Over 25+ years, he evolved into a global trainer and speaker for top luxury and corporate brands.

Key Takeaways:

The biggest lessons luxury teaches about human nature
Why people don’t buy products—they buy emotions
What truly motivates employees and clients
The power of authenticity, vulnerability and storytelling

Target Audience: Leaders, Managers, Sales Teams, HR, Entrepreneurs, General Audiences

Request a quote

Keynote by Renato Mosca:

The timeless beauty of luxury: from aesthetic perfection to human connection

Inspired by Coco Chanel’s vision of authentic beauty, this keynote explores the intimate bond between luxury, beauty and immortality (and what it means for today’s aesthetic and wellness industries).

Renato takes the audience on a journey through the evolution of luxury and how luxury and beauty converge around one universal truth: clients no longer seek products, but personal transformation. Personalization, empathy and trust turn every interaction into an emotional journey. In the digital age, the ultimate challenge is to humanize technology and use it to build more authentic relationships.

Key Takeaways:

Redefining luxury sensorial factor: from “having” to “being.”
How to transform a beauty journey into a memorable experience
How empathy and storytelling build loyalty and perceived value.

Target Audience: Aesthetic clinics, medical spa leaders, luxury hospitality,fragrance, skincare, cosmetic and wellness brands, and professionals seeking to elevate client experience and emotional connection

Request q quote

Keynote by Renato Mosca:

Decoding desires and behaviours of luxury customers

Why luxury clients play by different rules — and how to connect with them beyond traditional marketing.

In this keynote, Renato Mosca explores who the modern luxury customer really is — their mindset, behaviours and expectations — and why conventional marketing strategies often fail in this world of aspiration and meaning. Understanding luxury requires looking both forward and back in time. Renato traces how the behaviour of today’s clients, from mature to emerging markets, echoes historical patterns of exclusivity, identity and desire.

The session reveals why the “anti-laws of marketing” define luxury, how social media and online channels are reshaping perception, and what the next generations expect from brands. Participants will learn how to identify key customer typologies, anticipate emotional needs and adapt retail strategies for the future of luxury.

Key Takeaways:

The profile and psychology of the modern luxury consumer
Why traditional marketing fails in luxury — and what works instead
The impact of social media and generational shifts on perception and loyalty

Target Audience: Retailers, brand managers, marketers, sales leaders, and executives seeking to understand customer evolution and emotional drivers in the luxury sector.

Request a quote

Keynote by Renato Mosca:

The art of storytelling in luxury: stories tell and help to sell

Why luxury clients play by different rules — and how to connect with them beyond traditional marketing.

Storytelling is not decoration; it’s strategy. Renato Mosca explains how great luxury brands craft narratives that elevate perception, reinforce heritage and turn presentations into emotional experiences. Participants learn how to balance credibility, emotion and rational appeal to stimulate desire, and how to use evocative language to transport clients into a world of meaning.

By the end of the session, they will know how to design and deliver stories that make the client a central character, transforming every sales moment into an emotional journey that drives loyalty and business growth.

Key Takeaways:

How storytelling reinforces brand values and heritage
Stories tell and help to sell
Using evocative language to engage and seduce customers

Target Audience: Retailers, Business owners, sales teams, brand ambassadors, marketing professionals,
communicators, and leaders who want to use storytelling to elevate brand experience and emotional connection

Request a quote

Keynote by Renato Mosca:

Building reputation in luxury: from product to experience, from service to collaboration

How luxury brands redefine their image and create lasting value through coherence, experience and human connection.

Reputation is not bought — it’s built. Through real stories and industry examples, this keynote explores how luxury companies like Loewe, BMW, Burberry, Moncler and Wynn transformed their image from traditional to iconic. It reveals how collaboration, storytelling and emotional connection shape the modern luxury experience.

The session highlights how leading companies reinvented themselves remaining true to their DNA creating seamless lifestyle experience and how collaboration between divisions became the real driver of excellence.

Key Takeaways:

Reputation is built through coherence across every touchpoint.
Collaboration across divisions creates synergy, not competition.
The new luxury model is human-centric: emotion, trust and authenticity.

Target Audience: Corporate leaders, hospitality and retail executives, marketing teams, and professionals seeking to elevate brand perception and customer experience through collaboration and emotional intelligence.

Request a quote

Keynote by Renato Mosca:

The strength within: unveiling the essence of leadership through self-discovery

Before leading others, we must first learn to lead ourselves.

In a world defined by complexity and change, effective leadership starts from within. Renato guides participants through three essential pillars: self-awareness, emotional intelligence and authenticity. He demonstrates how knowing our values, strengths and emotions allows us to build trust, connect meaningfully and lead with integrity.

Through stories, practical tools and reflection, this keynote inspires leaders to rediscover who they are — and to transform that awareness into a leadership style that motivates, empowers and endures.

Key Takeaways:

Self-awareness as the foundation of confident, purposeful leadership
Emotional intelligence as a tool to connect, empathize and communicate
Authenticity as the ultimate source of influence and trust

Target Audience: Leaders, managers, HR professionals and executives seeking to strengthen self-awareness, emotional agility and authentic impact in their leadership journey

Request a quote