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How can good service pay off on the bottom line and create a good working environment, client base, and returning customers? This question is of enormous importance to businesses and organizations that work with users or clients.
Book one of our best Service speakers to understand how low quality service can be disastrous to even the most competent company, if it means that customers will not recommend your business to others.
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Service covers both tangible and intangible aspects, and it accounts for more than 75% of the GDP of most western countries, a share that continues to increase. Most types of companies deliver service on a daily basis, including airlines, hotels, banks, supermarkets or department stores.
Keynotes about service and a company’s approach to customer relations are the key to survival for many organizations. Keynotes and courses about service can be relevant for management, the sales department, or the entire organization. All departments need to be able to provide excellent service and communication.