Unlock the path to unparalleled success with Teri Yanovitch! Elevate your organization's customer service culture to new heights and watch your profits soar. Teri's proven strategies and world-class expertise guarantee to transform your team into service champions. Don't miss this opportunity to revolutionize your service culture. Book Teri now for a keynote that will drive results!
Why you should book Teri Yanovitch for your next event
- Service Excellence Transformation: Teri Yanovitch equips your team with actionable strategies to elevate customer service, resulting in increased customer loyalty and business growth.
- Enhanced Brand Reputation: Booking Teri Yanovitch enhances your organization’s reputation for exceptional service, setting you apart from competitors.
- Author of ‘Unleashing Excellence’: Teri Yanovitch’s book serves as a comprehensive guide to achieving ultimate customer service, making her an invaluable resource for your organization’s success.
Teri Yanovitch is a highly sought-after keynote speaker, celebrated for her exceptional contributions to the world of service excellence. With over three decades of experience, she is a true luminary in her field, offering organizations a wealth of knowledge, insights, and strategies to elevate their customer service to unprecedented levels.
Teri’s journey towards becoming a service excellence catalyst began with her foundational years as the Regional Southeast U.S. and Caribbean trainer for the Hertz Corporation. During this period, she honed her skills in delivering exceptional customer experiences, laying the groundwork for her future endeavors.
Her passion for service excellence led her to the prestigious Disney Institute, where she served as a speaker. In this capacity, Teri had the privilege of sharing Disney’s legendary customer service principles with organizations worldwide. Her tenure at Disney not only deepened her understanding of customer-centric cultures but also earned her accolades for her ability to translate these insights into tangible results.
Teri’s career trajectory continued to ascend as she assumed an executive role with Philip Crosby Associates, a pioneering force in total quality management. Here, she facilitated cultural transformations within organizations, spearheading their journeys toward excellence. Her expertise in implementing quality-driven strategies became a hallmark of her career.
In 1991, Teri founded her own firm, T.A. Yanovitch, Inc., where she crystallized her passion for helping organizations cultivate cultures of service excellence. Her client portfolio reads like a “who’s who” of industry leaders, including AAA, Marriott, Subway, America’s Blood Centers, and Florida’s Turnpike, among others. Teri’s influence transcends boundaries, proving her ability to adapt and apply her wealth of knowledge across diverse sectors.
Teri Yanovitch is also the author of the acclaimed book, “Unleashing Excellence – The Complete Guide to Ultimate Customer Service.” This comprehensive guide serves as a testament to her commitment to sharing her expertise and guiding leaders towards achieving service excellence and quality.
As a keynote speaker, Teri Yanovitch offers organizations an invaluable opportunity to tap into her vast reservoir of knowledge and experience. Her presentations are not just informative; they are transformational. Teri equips audiences with actionable strategies, inspiring them to foster a culture of service excellence that leads to increased customer loyalty, enhanced brand reputation, and sustainable growth. Her keynotes are customized to address the unique needs of each organization, ensuring practical takeaways that can be implemented immediately.
Teri Yanovitch is more than a speaker; she is a service excellence visionary, a change agent, and a trusted partner in the journey towards organizational greatness. By booking Teri as a keynote speaker, organizations open the door to a world of possibilities, where service excellence becomes a defining attribute and a pathway to unparalleled success.
See keynotes with Teri Yanovitch