Ron Kaufman

Keynote speaker Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.He has been rated amongst the “Top 25 Who’s Hot” speakers by Speaker Magazine, as well as ranking #1 in the 2018 Customer Service category by Global Gurus. Ron delivers powerful insights and global best practices obtained from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.

Ron Kaufman is author of several books, including, “Uplifting Service! A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is also the founder of UP! Your Service, a company that enables organizations to build uplifting service cultures and enjoy a sustainable advantage.

Professional speaker Ron Kaufman has an obsession with results and practical action and has gained extensive experience over the years across industries. He has distilled these elements and knowledge into proven methodologies to help clients consistently upgrade service performance and improve their service culture.

Ron’s unique approaches to learning and leadership include history-making events on the Great Wall of China, the Capitol Mall in Washington DC, and at St. Basil’s Cathedral in Moscow. He has been featured in various publications including, the New York Times, the Wall Street Journal, USA Today, LIFE Magazine and on TV.

Keynote speaker Ron Kaufman was first invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.

He graduated from Brown University, USA with studies in France, London and Berkeley, California. He is a professional member of the Author’s Guild, Global Speakers Federation and Association of Learning Providers.

Ron resides with his wife Jen and daughter Brighten on Singapore’s East Coast, and travels extensively to share this vision: “A world where people are educated and inspired to excel in service.”