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Here you will find keynote speakers, who all are able to talk about Understanding Customers. Click on the individual keynote speakers and read more about them and their keynotes.
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Nir Eyal
Eyal offers listeners fascinating presentations about transforming business by incorporating neuroscience strategies in the business design. He offers strategies to help create a loop of habitual behaviour from customers and potential clients.
Singapore
With an expertise in behavioural engineering, Eyal incorporates his knowledge about habit forming into tech products and software. Working alongside software designers, he transforms how consumers interact with businesses by following the hooked...
Blake Morgan
Blake Morgan is a pioneer of customer experience, a futurist, an author, a keynote speaker, and an Advisory Board Member. She shows companies how to leverage new technologies to deliver exceptional customer experiences.
USA
Blake moved to New York when she was 21 years old after being offered an internship at a magazine. It was here that she got started in customer experience. In fact, she was one of the pioneers of customer experience, helping to develop the concept...
Mark Sanborn
Hall of Fame keynote speaker, Bestselling Author and Global Expert on leadership and customer service.
USA
Mark Sanborn, CSP, CPAE, is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance, who has given more than 3,000 presentations in every US state and in...
James Poulter
AI & Voice Technology Expert & Future of Work & Innovation Culture Speaker. James Poulter explores what it means to be a created being, amongst all that we create.
UK
James Poulter is the founder and CEO of Vixen Labs one of the UK’s leading Voice Technology companies and is a thought-leader and speaker on Innovation Culture, the Future of Work and Emerging Technologies including the Metaverse. Previously as...
Diane Wei Liang
Diane is an international best-selling author and business professor who offers innovative solutions for engaging China-based businesses and consumers.
UK
Diane's knowledge about China comes from her childhood in a Chinese labor camp and experiences living and studying in the region. She was born in Beijing and spent part of her childhood with her parents in a labor camp in a remote region of China....
Rik Vera
Renowned expert in sales-marketing and change management who can inspire you to develop a solid customer-centric strategy
Belgium
Speaker Rik Vera is a renowned guru of customer-centricity, sales-marketing, and change management. By having over 25 years of experience in sales and marketing, Rik delivers energetic presentations to inspire companies developing solid...
Alexis Abramson
PhD, generational expert, author, entrepreneur, and journalist sharing her knowledge on the baby boomer generation
USA
Speaker Alexis Abramson PhD is a generational expert and the global authority on the baby boomer generation. Furthermore, she is an inspirational speaker, consultant, author, journalist and award-winning entrepreneur. By offering consumer- and...
Mike Anthony
Shopper marketing expert helping businesses to position themselves better and understand their markets
UK
The world of retail and shopping seems to constantly be changing in this fast-paced world. Luckily, shopper marketing speaker Mike Anthony is an expert on this and knows exactly how to get you transformed to fit the current trends. Mike has worked...
Gerald Clerx
Motivational speaker and expert on client engagement, highly recognized for his innovative message and engaging style
USA
Popular keynote speaker Gerald Clerx is an expert on the topic of client engagement. His professional mission is to help his clients increase their business win rate as well as their customer satisfaction ratings by mastering the core skills of...
Nancy Rademaker
Futurist and trendwatcher, recognized for her expertise in the disruptive power of technology. Serial entrepreneur and guest lecturer at business schools.
Netherlands
Keynote speaker Nancy Rademaker is passionate about technology and the disruptive powers it holds. She has worked in IT for more than 20 years and loves to share her passion about how technology disrupts business models and influences people's...
About Understanding Customers
- If you rely on customers and want to sell them goods, products, services, it goes without saying it helps a great deal if you actually understand your customers.
- Understanding customers has to do with knowing and understanding customer segments. After all, a good bargain is good not only for the company but also for the customer. Which also means there is a bigger chance of that customer returning.
- How do you learn to understand customers? Are there certain methods and strategies? Who are you customers and what are their needs?
- Keynote speakers on understanding customers take a look at this topic, delving into methods, strategies, possibilities, etc.