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Leadership expert and author of books and training programs on leadership, change, teamwork and customer service
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About Mark
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Mark Sanborn has been listed as one of the top thirty leadership experts in the world by Leaderhsipgurus.net. He is the president of Sanborn & Associates, Inc., the idea lab for leadership development.
Besides his experience with leading both at local and national level, he has written and co-authored eight books. His popular books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do, and Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between.
His international bestseller however was The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary, which was on the New York Times, Business Week and Wall Street Journal bestseller lists. The sequel will be released in 2013, and will offer new stories, illustrations and insights into creating customer loyalty, innovative products, services and experiences. In addition to his books he is also the author of more than twenty four videos and audio training programs. These training programs are on leadership, teamwork, change and customer service.
Mark has presented over 2400 speeches and seminars in every state and a dozen countries. He is also a member of the prestigious Speakers Roundtable, a society composed of twenty of the top speakers in the world. He holds the Certified Speaking Professional designation from National Speakers association, where he is a former president and winner of the Cavett Award, the highest honor granted by that organization. He is also a member of the Speaker Hall of Fame.
Mark lives in Highlands Ranch, CO with his wife Darla and two sons, Hunter and Jackson.
See keynotes with Mark SanbornKeynote by Speaker Mark Sanborn
Keynote by Speaker Mark Sanborn
Keynote by Speaker Mark Sanborn
Keynote by Speaker Mark Sanborn
Keynote by Speaker Mark Sanborn
What is the message you hope people take away from your presentations?
Nobody can prevent you from choosing to be exceptional. That message is the foundation of all my work. I show listeners how they can choose to be exceptional—in leadership, customer service, selling or whatever they do. I do this by sharing stories of how ordinary people have made their work extraordinary.
How are your keynotes unique?
How does it feel being listed as one of the world’s top leadership experts?
It is very gratifying. While I appreciate the acknowledgment, I don’t rest on it. I work very hard to be deserving of the recognition by continuing to learn and improve in my craft.
Who or what inspires you most?
I am a person of faith, and that is my primary inspiration. But I also get great energy and joy from my wife and two boys. And as a voracious reader for most of my life, I am inspired by great ideas.
What are 3 characteristics necessary for a great leader?
I talk about this in my work and book, You Don’t Need a Title to be a Leader.
If you could go anywhere in the world right now, where would you go and why?
Russia. I’ve always been fascinated by the culture of the former Soviet Union. Things are changing quickly there as the Russians embrace capitalism, and I’d like to visit now in the transition period between “old Russia” and “new Russia.”
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