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Duncan Wardle

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Book Duncan

Non-binding request for Duncan Wardle

Duncan Wardle

USA

Duncan Wardle brings lessons from Disney to help organizations rethink challenges and make innovation part of everyday business.

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USA

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Why you should book Duncan Wardle for your next event

  • Discover how to spot unlikely connections and use them to develop fresh ideas for business challenges.
  • Explore a Design Thinking approach that helps teams reconsider problems and find different routes to a solution.
  • Learn how an innovation toolkit can help make creative thinking a shared practice across your organization.

Non-binding request for Duncan Wardle

Former Disney Head of Innovation & Creativity

Duncan Wardle helps organizations approach business challenges with greater imagination. Drawing on his background in creative development, he makes innovation relevant to people across a business, helping them move from familiar responses toward possibilities they have yet to explore. His work connects creative thinking with a clear commercial purpose: finding ideas that can support positive growth. For organizations looking to develop their approach to innovation, Duncan offers a practical starting point for considering how they think, where they look for ideas and how they respond to the problems in front of them.

 

Thirty years behind the magic

After 30 years with the company, Duncan Wardle has retained his affection for the stories, characters and experiences that shaped his career.

During his time leading Disney’s Innovation and Creativity team, Duncan helped Imagineering, Lucasfilm, Marvel, Pixar and Disney Parks innovate. His work brought him into contact with different creative disciplines, each contributing to the development of new storylines and experiences.

That breadth of experience is central to the perspective he shares today. Creating something fresh across these businesses meant exploring possibilities within established worlds while imagining where those worlds could go next. Duncan draws on this background to help business audiences consider their own relationship with creativity: how they approach an opportunity, where they look for inspiration and what they do when the familiar answer is no longer enough.

 

Unexpected connections, extraordinary projects

Duncan’s career has included working with NASA to launch Buzz Lightyear into space, as well as collaborating with the worlds of Star Wars and Marvel superheroes. These projects brought storytelling into contact with other fields, creating opportunities to imagine experiences that went beyond their original setting.

The Buzz Lightyear project is a particularly memorable example of an unlikely connection: a character associated with space adventure becoming part of a real journey into space. It reflects the kind of thinking Duncan now encourages organizations to explore.

For business audiences, these experiences provide a starting point for examining how ideas develop. A connection between two seemingly separate subjects can open a different line of thought. Duncan helps people recognize the potential in those connections and consider where they might lead in their own work.

 

Making Design Thinking part of business

Design Thinking sits at the center of Duncan’s approach. He uses it to help people explore problems, capture unexpected associations and develop ideas beyond their usual responses.

His innovation toolkit supports a broader ambition: embedding a culture of innovation into a company’s DNA. This means inviting people across the organization to take part in creative thinking and giving them an approach they can bring to business challenges.

Duncan delivers this work through keynotes, workshops and ideation forums. These formats offer different ways to engage with his methods, from a shared introduction to innovation to sessions focused on exploring ideas together. The choice allows organizations to consider how much time they want to dedicate to the subject and how it fits into their event.

Throughout his work, the emphasis remains on application. Creativity becomes relevant through the problems people need to address, the possibilities they uncover and the solutions they choose to pursue.

 

Taking innovation into classrooms and publications

Duncan also shares his approach through teaching, speaking and writing. He teaches innovation masterclasses at Yale, Harvard and Edinburgh University, bringing his experience into educational settings where participants can explore how creative thinking works in practice.

A multiple TED speaker, he has also contributed to Fast Company, Forbes and the Harvard Business Review. These platforms extend his work beyond individual events, giving him different ways to examine innovation and its role in organizations.

Across these activities, Duncan’s mission remains consistent: helping companies develop the way they think about problems and solutions. His background gives him a range of experiences to draw on, while his current work focuses on what those experiences can mean for people facing business challenges today.

 

Recognition for his work and contribution

Duncan’s career has also been recognized through academic and civic honors:

  • Honorary Doctorate in Business Administration, Edinburgh Napier University: Awarded in recognition of his global approach to Design Thinking and his dedication to Disney during a career spanning 30 years.
  • White House American Citizen Award: Recognizing his services to fellow immigrants. Duncan created a United States citizenship ceremony on Main Street USA at Walt Disney World’s Magic Kingdom for 1,000 new citizens and their families on July 4, 2000.
  • Duke of Edinburgh Award: Presented in the presence of Queen Elizabeth II and the Duke of Edinburgh.

Together, these honors reflect different aspects of his work, from his contribution to creativity and innovation to an occasion that welcomed new citizens and their families.

 

Book Duncan Wardle for your next event

Book Duncan Wardle for a conference, company gathering or dedicated innovation session. Whether you are planning a keynote to open a conversation or a workshop or ideation forum to explore it further, his formats offer several ways to build the subject into your event.

With stories from a career behind the scenes at Disney and an approach developed for business audiences, Duncan brings a distinctive voice to your program. Invite him to help your organization make space for imagination and begin exploring its next ideas.

Duncan

Customer Reviews

5 of 5

I attended your session in the transform to succeed program. it was an amazing to experience and understand the power of creativity.

5 of 5

Duncan’s ideas and activities around innovation are methods we still use in our creative brainstorming exercises and have resulted in much richer results.

5 of 5

thank you for giving us the tools to set us up for change, innovation and success.

5 of 5

one of the best presentations i’ve ever heard. you really opened my mind and I just want to thank you!

Rated 5.00/5 based on 4 customer reviews

Keynotes

Keynote by Duncan Wardle:

The Theory of Creativity™

The ability to think creatively is the one core human truth that will remain relevant in the brave new world of Artificial Intelligence. Everyone has the power to be creative!

But wait, do you believe that you are not the “creative type”? That we should leave the creativity to the “Creatives”? For most, this has happened so many times that we end up actually believing it. For adults, not being creative is an accepted fate.

With an education and corporate structure that encourages finding the single “right answer” to every question, we are trained to fall in line, and shut down that creative portion of our brain.

But weren’t we kids once? Turning boxes into spaceships and pillows and blankets into forts and castles? What happened to that creativity?
Fortunately, that childhood creativity did not dissipate – it’s just lying dormant, waiting to be brought back to life!

During the Theory of Creativity™ Keynote, Duncan will share innovation tools developed from experience with thousands of global Fortune 500 companies and 30 years of experience with the Walt Disney Company, most recently as Head of Innovation & Creativity.

By the end, your audience will walk away with a series of unique Creative Behaviors and Innovation Tools to leverage their creative minds, deliver revolutionary thinking and drive substantial results in all areas of your business.

KEYNOTE TAKEAWAYS: 

  • How to innovate by challenging the rules of your industry
  • Learn real-life examples of how to embed a sustainable culture of innovation and creativity throughout your organization
  • Learn tools on how to encourage every employee to think creatively
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Duncan Wardle foredrag:

Delivering Customer Experience Magic.™

The best brands in the world may have great products and service, but they thrive because of an unrelenting passion and focus on customer experience.

Through this engaging and interactive Keynote, Duncan will share how to transform your business from product-centric to customer-centric and reap the rewards that come when customers believe the work you do is truly magic.

Duncan will share with your team famous real-world examples from behind the scenes from his time as the Head of Innovation and Creativity at The Walt Disney Company.

Showcasing challenges brought on by direct and indirect competitors, Duncan will share real-life and timely examples of how ever-evolving organizations drastically changed consumer behaviors.

As he shares the exact steps Disney and other companies have taken to turn problems into massive opportunities, he will dig into the new revenue opportunities and enhanced customer experiences.

By the end of this interactive presentation, your audience will have developed a whole new understanding of customer experience, and you will be empowered with tools to reframe any challenges facing your organization, finding those unique opportunities to create some customer experience magic of your own!

KEYNOTE TAKEAWAYS:

  • How to turn a product centric culture into a consumer centric one
  • How to leverage “high-tech” to enable “high-touch”, delivering record guest satisfaction
  • How to address the biggest consumer pain points and what that can mean for revenue
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Duncan Wardle foredrag:

Embed Innovation Into Everyone's DNA.™

None of us are going back to “Business as Usual”, and the secret sauce to success lies in the culture you create at work.

But innovation is not something that happens by chance. It’s the result of building an environment in which it can thrive, and you have to give people a set of tools that you may use every day to grow.

Companies set on creating a culture of innovation will not only survive, but they will thrive! This goes far beyond having an “Innovation Department.” Now is the time to instill a culture of innovation among EVERY member of your team.

During Duncan’s time as the Head of Innovation for Disney, a company known for redefining pretty much every industry they touch Duncan’s decades of success weren’t merely a matter of luck or chance.

His results were a direct reflection of his ability to create a thriving, innovative culture, and to ensure that everyone on his teams were put in a position to let their inner creativity run wild. 

In the Embedding Innovation into Everyone’s DNA Keynote speech, Duncan will share the exact steps and strategies used to create such an environment.

Participants will learn how to create safe spaces for taking creative risks, ensure everyone on your team is empowered and thinking like an entrepreneur, and transition from the ideation stage into action. 

He’ll also share a creative problem-solving tool which will prime your organization to discover innovative ideas each and every time you set out to tackle a challenge.

KEYNOTE TAKEAWAYS: 

  • A fresh outlook on daily tasks
  • An approach to tasks with new levels of creative thinking
  • A mindset that allows innovation to flourish at work
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  • Hybrid Talk Highlights

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  • Large Innovation Masterclass

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  • Intimate Innovation Masterclass

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  • The Theory of Creativity | Duncan Wardle | TEDxAUK

    Watch Duncan Wardle in action!

FAQ

Here are the most common questions about Duncan Wardle

What does Duncan Wardle speak about?

Duncan Wardle speaks about innovation, creativity, Design Thinking and customer experience. Drawing on almost 30 years at Disney, he gives audiences practical tools for creative problem-solving and helps organizations understand how innovation can become part of their everyday culture.

What did Duncan Wardle do at Disney?

Duncan Wardle spent almost 30 years at Disney after joining as an intern in 1987. His executive roles included VP Global Public Relations, VP International Marketing and Sales, and VP Innovation and Creativity, where he developed his approach to creative thinking and innovation.

What is Duncan Wardle’s Design Thinking methodology?

Duncan Wardle developed his Design Thinking methodology while working at Disney. It combines creative behaviors with practical innovation tools designed to help people generate original ideas and solve problems differently. He later founded iD8 & innov8 to bring this approach to other organizations.

Does Duncan Wardle speak about customer experience?

Duncan Wardle’s “Delivering Customer Experience Magic™” explores how businesses can move from a product-centric to a customer-centric culture. He covers using “high-tech” to enable “high-touch” experiences, addressing customer pain points and understanding how improved customer experience can affect revenue.

Can Duncan Wardle help companies build a culture of innovation?

Duncan Wardle’s “Embed Innovation Into Everyone’s DNA™” focuses specifically on creating an environment where innovation can thrive. Audiences learn practical tools for approaching everyday tasks with greater creativity and developing a mindset that makes innovative thinking part of the workplace culture.

Does Duncan Wardle offer innovation masterclasses?

Duncan Wardle offers Innovation Masterclasses in addition to his keynote presentations. His profile features both large and intimate masterclass formats, and he has taught Innovation Master Classes at universities including Yale, Harvard and Edinburgh University.

 

Has Duncan Wardle given TED talks?

Duncan Wardle has twice been a TED speaker. His profile also features his TEDxAUK presentation on “The Theory of Creativity,” reflecting the same focus on practical creativity and innovative thinking found throughout his corporate keynotes and masterclasses.

What recognition has Duncan Wardle received?

Duncan Wardle has received several distinctions, including an Honorary Doctorate, the White House American Citizen Award and the Duke of Edinburgh Award. He was also the 2022 Speaker Contest Winner at the Nordic Business Forum.

How much does a keynote cost?

The short answer is: It depends on the event and the scope of the individual engagement.

The price varies depending on factors such as the speaker, duration, location, language, format, and scope of the event. Feel free to contact us with some information about your requirements and preferences, and we will quickly provide you with a non-binding quote. Contact us here.

Non-binding request for Duncan Wardle

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