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Motivating keynotes on change and building trust

DeVolder

Mark DeVolder

travels from Canada

Change Specialist

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About Mark

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Keynote speaker Dr. Mark DeVolder is a Change Specialist. For over a decade, he has motivated and equipped thousands with knowledge and tools to navigate change, build high levels of trust and become fully engaged at work and at home. As a recognized thought leader in his field, Mark DeVolder was voted #1 in the Top 25 Speaker Awards in January 2016.

Dr. Mark DeVolder is recognized as one of today’s original thinkers and motivators on transition management. He has guided some of the most high-stake transitions of recent history: preparing Colombian business leaders for the NAFTA Free Trade Agreement, aiding in the wrap up of the NASA space shuttle program, and coaching multiple companies through multi-billion dollar mergers and acquisitions.

Knowing the dynamics of organizational change, Mark DeVolder shows that only 30 % of all change initiatives are able to be long term successes. Drawing from his experiences, Mark enables his attendees to identify and evaluate their potentials and issues in order to become part of the successful 30 %. Mark DeVolder has the ability to make anyone change ready. His keynotes are high-energy, content-rich and humor-filled presentations that teach audiences how to be bold, flexible and innovative in the face of constant change.

Mark DeVolder was received Top 5 Speaker USA four years in a row. In addition, he has a proven track record of 95 % success in his licensed mediator agitation. Backed up by his impressive business acumen, Mark DeVolder has skilfully guided multi-million dollar change management projects and resolved high profile multi-party disputes.

His client list is impressive: NASA, PepsiCo, Medtronic, BD Medical, Oman Air, Kuwait Finance House, BP Oil, Siemens, PricewaterhouseCoopers, to name a few. Dr. Mark DeVolder has engaged and delighted audiences from Monaco to Dubai, from Singapore to Jamaica and from Istanbul to Kuala Lumpur.

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Keynote by Speaker Dr. Mark DeVolder

Harnessing the Hurricane: Adapting Faster to Exponential Change

Change is constant, unpredictable and accelerating.  Extreme change can- much like a hurricane- leave you dizzy, dazed and disoriented, as though the earth is moving under your feet. Even if you survive the storm, you know more is coming.

  • Here to your rescue- Dr. DeVolder throws you a lifeline to you and your team!  He provides all tools and strategies that hes developed to clear away the fog.
  • You will learn to rewire your brain to adapt to change, anticipate future trends and persevere in adversity.
  • Marks practical principles enable you to act boldly, nimbly and quickly in face of exponential change.
  • Overcome change paralysis and get mobilized through transitions

    Keynote by Speaker Mark DeVolder 

    Engagement – “On Fire! Energized Together”

    An organization needs inspired individuals. Losing the spark has a devastating effect on productivity, profitability and company reputation.

    • Mark DeVolder’s test-driven model of engagement equips people to identify the causes of “flame out” and recognize behaviors and leadership decisions that act as a fire extinguisher.
    • Identifying behaviors to increase engagement and Re-igniting employee’s passion for teamwork, communication and innovation
    • Build a culture of trust, loyalty and appreciation
    • Accelerate performance and productivity

     

    Keynote by Speaker Mark DeVolder 

    Safety – “Sixty to Zero in Your Workplace: Engage High-Performance Safety”

    In the rush to stay competitive, people are increasingly tempted to take short cuts and sacrifice safety. Without the ability or capacity to change, accidents can happen. As people become Change Ready their level of engagement rises.

    • DeVolder supports this progression with his easy to apply strategy increase clarity, competence, influence and appreciation.
    • Get change-right and change-ready while defying change paralysis through Mark’s mobilized for safety approach
    • Significantly reduce risk of accidents and liability
    • Implement strategies to increase productivity, motivation and safety

     

    Keynote by Speaker Mark DeVolder 

    Trust – “Solid Gold: Create a Foundation of Trust”

    Trust is the most valuable intangible asset in business today. Yet we live in an increasingly suspicious world. Public trust has been eroded by high-profile scandals involving unethical behaviors, fraudulent investment schemes, covert data collection and phone hacking, to name a few.

    • Mark DeVolder presents a compelling business case for the ways that trust affects the bottom line: a company’s reputation, its ability to collaborate and innovate, attract and engage employees and respond quickly.
    • At the heart of Mark’s presentation is this maxim: relationships are based on trust and business is based on relationships.

    Keynote by Speaker Mark DeVolder 

    Entrepreneurship – “Shape-Shifting Your Way to Business Success”

    Have you wondered why some people have the ability to change frequently, easily and quickly? Are you amazed at their creativity, tenacity and results? These people are masters of reinvention.

    • Learning about the heart and mind of an entrepreneur
    • How to reinvent yourself, overcome obstacles and seize new opportunities
    • The three main keys of entrepreneurship: flexibility, vulnerability and trusting partnerships.
10.14.2014

Interview with Mark DeVolder

What is the message you hope people take away from your presentations?

There is a common thread through each of my presentations. Whether I’m speaking on change, engagement or leadership, the message I want people to take away is this; it’s all about people.

In essence my philosophy can be summed up by my phrase, “The business of relationships.”

How do you prepare for speaking engagements?

All of my presentations are highly customized and designed following in-depth interviews with members of the leadership team. Often, clients will send me important background information, articles and memos to help me prepare for a laser focused presentation. Because of this collaborative approach, I often receive enthusiastic feedback and return engagements. Frequently, I hear comments like, “it felt like Mark DeVolder was one of us.”

How do you handle change?

My approach to handling change is to focus on transitions.

When leaders reflect on the successful implementation of organizational changes, many admit that, initially, the bulk of their efforts focused on change management: what needs to be done, when and by whom. Later, when it came time for the changes to occur, leaders encountered surprising difficulties: dependable employees resisted making the prescribed changes, confusion and conflicts in the workplace, costs escalated and increased sick leave, to name a few. Unfortunately, many leaders assumed that if they planned the change carefully enough, the transition would follow automatically.

Transition Management looks at helping management and staff reorient themselves so that the changes can work. People leave my presentations with tools and a template to effectively navigate transitions.

How are your keynote presentations unique?

My presentations are entertaining, energizing and engaging. (After all, I speak on Engagement so my presentations had better be engaging!)

I am known for cutting-edge content, valuable takeaways, entertaining audience interaction, all illustrated by unstoppable humour and memorable stories.

Let me say a bit more about the interactive elements of my presentation because this sets me apart from many other speakers. You’ll notice that there are three distinct kinds of interaction: my interaction with the audience as a whole, the hilarious and poignant interaction with volunteers and the interaction amongst audience members. This last interaction allows participants to personalize and integrate my content for maximum impact.

What are some tips for improving relationships with customers?

Customer relationships can be summed up in four key areas:  competence, clarity, influence, appreciation.

First, customers want a high quality product/or service, and they want it delivered with competence. Customer service is enhanced when we communicate with clarity, providing valuable information in a friendly manner. The third element is influence. When we encourage and invite feedback from customers, it not only helps us to respond to their needs, but creates a cooperative relationship with the customer. The last component is appreciation. When customers feel appreciated, it creates loyalty.

What makes a keynote speech memorable?

Presentations that are memorable stay with people for a long time.

Certainly the entertainment factor is important: stories that people relate to, humour that disarms, content that inspires. In addition, for a presentation to be memorable, it must be engaging;

I’m convinced that participants will be engaged if they make a personal decision and respond. So there must be opportunities for people to respond and integrate the material.

The power comes when there is a swell of commitment to do things differently. Consequently, memorable presentations bring about clarity, simplicity, consensus and buy in. Individuals need to be motivated and equipped to unite together with others to make a profound difference.

This note I received from NASA Spaceport Operations sums it perfectly. “We all left with a better grip on our own humanity and tools to soar higher.”

How does humor factor into your presentations?

Humor is essential in my presentations and I provide lots of opportunities for it.

Humor is not only fun and entertaining, but a valuable learning tool. It disarms, unites, creates a sense of camaraderie and a fun atmosphere. Earlier in the interview, I mentioned three distinct kinds of interaction. Some of the funniest and fun elements in my presentations are the serendipitous interactions that occur with volunteers.

How do you define successful leadership?

A simple definition of a leader is someone who leads. But of course it all comes down to “how” they lead. I believe a leader is and becomes who the team needs them to be.

In a poignant and pointed posting on the website FireYourBoss.com, employees listed the following top six reasons to “Fire their Boss”,

  • Lack of trust and/or integrity (32%)
  • Micromanagement (24%)
  • Lack of feedback (12%)
  • Lack of opportunity to grow (12%)
  • Taking credit for the ideas & work of others (10%)
  • Lack of coaching/support (8%)

In summary, leadership is still the business of relationships.

See keynotes with Mark DeVolder
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Keynote topics with Mark DeVolder