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Nigel Barlow is recognized by his clients as someone who spends the time to develop and tailor his approach to your specific challenges and current business needs. He plays the roles of event designer, speaker, facilitator, and coach on major transformation projects with many of the world’s leading organizations.
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An agent provocateur, Oxford-educated Barrister, creative coach, and Keynote speaker to many of the world’s leading organizations.
Nigel Barlow was a founding director of the Tom Peters company in Europe. He currently owns and runs The Rethink Project. He was, until recently, also an Associate Fellow at the UK’s number 1 business school, Oxford University’s Saïd Business School.
Nigel has helped many of the world’s leading organizations on every continent to rethink their lives and businesses. He is adept at working with multi-national groups, and his clients across industries range from Apple to Lilly to Microsoft to Nestle.
He is one of the world’s most dynamic business speakers, favouring the after-lunch spot as a suitable challenge to wake people up. He also facilitates creative retreats with top teams, helping them to rethink whatever they are stuck on.
Re-Think – How To Think Differently (Capstone) draws on Nigel’s experience, successes, and failures. Whether you’re wanting to re-think your life situation, relationships, personal creativity, or a new business idea, Re-Think is designed to provoke your creative self into coming up with the answer you already have inside you.
Nigel’s first book was Batteries Included! – Creating Legendary Customer Service (Random House). Successful service brands like Lexus have adopted his theme of aiming to become legendary for the experience they give their customers; Nigel helped them to win the coveted J D Power Gold Award in the UK. Tom Peters says of Batteries Included,“Nigel Barlow’s book is simply brilliant! Is there anything left to say about superiorcustomer service? The answer is obviously a resounding ‘yes’. This book proves it!”.
Nigel lives in Oxford, England and Heathrow Departures Lounge – the majority of his business is international.