Peter Avis
Peter Avis, UK Restaurant Manager of the Year, empowers leaders to build engaged teams and unforgettable customer experiences.
Why book Peter Avis for your next event
- Empower your teams with actionable strategies to deliver unforgettable customer experiences that drive loyalty and revenue.
- Unlock proven techniques to engage employees, boost morale, and create a thriving, high-performing service culture.
- Youngest-ever inductee into the Restaurant Hall of Fame, proving a lifelong commitment to service excellence.
Non-binding request for Peter Avis
Transforming Customer Experiences Globally
A multi-award-winning hospitality leader who inspires teams to deliver world-class service, elevate engagement, and exceed customer expectations. Gain proven strategies from decades shaping the world’s finest hotels and restaurants.
Keynote Speaker Peter Avis is renowned for transforming customer service and employee engagement into powerful drivers of business success. With over 25 years of international experience in the hospitality sector, he has built a remarkable career spanning luxury hotels, high-end restaurants, and award-winning service environments. From his inspiring journey, rising from dishwasher to UK Restaurant Manager of the Year, to managing iconic Virgin Limited Edition properties alongside Sir Richard Branson, Peter Avis embodies resilience, excellence, and visionary leadership.
Organizations that book Peter Avis for their event gain access to proven strategies that help teams deliver world-class service, build authentic customer loyalty, and outperform competitors. His keynotes are grounded in practical expertise, offering actionable tools to create unforgettable customer experiences and foster a culture of engagement and accountability.
As the General Manager of Galvin at Windows at the London Hilton Park Lane and recipient of prestigious accolades including the Richard Branson Special Award and the Platinum Jubilee Medal, Peter brings unparalleled credibility and insight.
If your organization is committed to raising service standards, energizing employees, and delivering on brand promises, Keynote Speaker Peter Avis offers the inspiration and clarity to make it happen. Book Peter Avis for your event and empower your teams with insights that drive lasting impact.
Keynotes
Keynote by Peter Avis:
Creating award winning Customer Service
During a 25-year career, Peter has seen first-hand, from the bottom up, what is required to deliver and maintain the highest standards of customer service and care. Peter considers and discusses the skills and requirements to create and manage a memorable experience and how to deal with inevitable difficulties and pitfalls along the way.
Keynote by Peter Avis:
Delivering on your promise
Any business needs to keep customers and clients happy. In the hospitality industry this also means keeping your customers engaged. Peter identifies the key factors required to ensure that you and your business delivers on its promise.
Keynote by Peter Avis:
Employee Engagement and how to ensure your employees perform at the highest level
Engaged employees perform at a higher level and bring passion and interest to their job. Peter identifies the key drivers of experience, productivity and engagement so companies can act in real-time to drive changes in the workplace.
Keynote by Peter Avis:
How to succeed in the hospitality sector
From a dishwasher in a restaurant in Miami to receiving the award of UK Restaurant Manager of Year, Peter has seen all the necessary tools, including commercial requirements, to succeed. He discusses what he has learnt and how this can help shape your business both internally and externally.
