The Power of Emotional Intelligence! Carolyn Stern helps
organizations cultivate emotionally intelligent cultures that
inspire innovation, productivity, and leadership success.
5.00 of 5
Top rated!5 of 5
We found Carolyn to be very engaging as a speaker. She had people participating, she had people laughing, she was very authentic in the stories she told. Very engaging and entertaining.
Jolie Wist
General Manager of Human Resources, BC SCPA
Unlock the power of emotional intelligence to drive leadership success, team collaboration, and workplace transformation! Award-winning expert Carolyn Stern has trained over 60,000 leaders, equipping them with actionable EI strategies to boost engagement, communication, and performance. As a bestselling author and CEO of EI Experience, she delivers dynamic keynotes that inspire lasting change. Book Carolyn today to empower your leaders and elevate your organization!
5 of 5
We found Carolyn to be very engaging as a speaker. She had people participating, she had people laughing, she was very authentic in the stories she told. Very engaging and entertaining.
Jolie Wist General Manager of Human Resources, BC SCPA
Carolyn Stern
5 of 5
We were more comfortable in sharing more and getting more. In any session where you want to get planning done, you really have to break through your barriers to really get down to the crux of what the business problem is, the emotional problem is, the HR problem. So once we really felt comfortable enough to go deeper, we got breakthroughs. What Carolyn did as a facilitator was allowed us and made us feel comfortable enough to be vulnerable.
Andrew Sharpe Founder & Chief Executive Storyteller, Brandspank Retail Marketing
Carolyn Stern
5 of 5
Thanks so much for a wonderful couple of days. We learned so much and gained so much insight. It was truly game-changing for me, and I think, for all of us. As I reflect back, I think my self-awareness and empathy have both been unleashed somewhat, and I am working already with some of the tools learned in a positive way. So good for you being hard on me and shaking out what is getting and keeping me stuck.
Richard Foley CEO - Chocolate Experience Officer, Chewter's Chocolates
Carolyn Stern
5 of 5
Carolyn took our team through an exhilarating and challenging process that helped everyone learn about themselves and others. It was amazing at how close the team quickly grew together and how former communication gaps melted away. This program was transforming for many of our people, and proved to be the most beneficial learning ever for our entire team.
Duane Jebbett Retired President & CEO, Rowmark LLC
Carolyn Stern
5 of 5
Carolyn provided both in-person and virtual sessions for leaders in our organization. Her professionalism, organization, and ability to adapt to our needs were exceptional. The overwhelmingly positive feedback from attendees prompted us to request her again. Carolyn is a captivating and knowledgeable speaker.
Stephaney Kolp Regional Executive Director, Fraser Region Court Services Branch
Carolyn Stern
5 of 5
Carolyn doesn’t just talk about emotional intelligence; she lives it. Her authenticity and personal stories make her content real, relatable, and actionable.
Tony Gill Organizing Group Member, Pacific Dental Conference
Carolyn Stern
5 of 5
You really inspired me. Thank you for arming the power of emotional leadership and reminding leaders like myself how powerful it is to lean into emotions.
Stephanie Chee Manager, People and Culture, Panago Pizza
Carolyn Stern
5 of 5
As the Director of Learning and Development for the HRSouthwest Conference, I had the privilege of working with Carolyn Stern. Carolyn was a fabulous addition to our conference: she presented to a full room of attendees, sold out her books in the bookstore, and received raved reviews from those in attendance.
Erin Swain Director of Learning & Development, Dallas HR, The HRSouthwest Conference
Carolyn Stern
5 of 5
Carolyn’s vulnerability in sharing her own emotional intelligence journey left an impact on many. It was clear she created a powerful connection with the audience; her "meet and greet" session after the keynote had attendees lined up to make a personal connection with her.
Anthony Ariganello President & CEO, CPHR BC & Yukon and CPHR Canada
Carolyn Stern
5 of 5
Carolyn’s programs have transformed how our leaders connect, build trust, and lead authentically. Having worked with numerous facilitators and curriculum developers, my collaboration with Carolyn has been second to none. Her innovative approach continues to shift corporate cultures, and I highly recommend her for any organization seeking impactful leadership development.
Wally Smith Director of Talent Development, University of Chicago Medicine
Carolyn Stern
5 of 5
Carolyn is one of the most engaging and real speakers on Emotional Intelligence I have experienced... Her virtual training is the best in the business, and her keynotes never get old—I take away something new each time.
Laura Hansen Senior VP of Loyalty & Employee Experience, Rogue Credit Union
Carolyn Stern
5 of 5
The Emotional Intelligence Virtual Retreat under Carolyn’s guidance opened lines of communication essential to a happy, productive team. Our work remains demanding, but our trust of one another is deeper. Our appreciation for one another is stronger. Even the introverts and skeptics among us continue to give it high marks.
Katherine Fell President, University of Findlay
Carolyn Stern
5 of 5
I am amazed by the change in my team and we have become much more open, deliberate and eective. The benefits that come with a better understanding of emotional intelligence has been immediate and my team is rejuvenated and better positioned to work together and take on the challenges that lie ahead.
Jeff Scott CEO, Fraser Surrey Docks
Carolyn Stern
5 of 5
Carolyn has been amazing to work with. She teaches Emotional Intelligence to our organization in such an authentic way that people feel comfortable being vulnerable. This is so appreciated as we strive to build more understanding of ourselves and others within our organization!
Maria Weicker VP Director, Learning and Development, Publicis Media
Carolyn Stern
5 of 5
Carolyn cares about her clients, has gone the extra mile for us, and makes sure that what is promised is delivered. Her energy is contagious!
Ken Almond President and CEO, Bosley’s Pet Food Plus Inc.
Carolyn Stern
5 of 5
Carolyn gave me tools to recognize the power of EQ in the workplace and influence it effectively. She pushes you beyond your comfort zone but does so in a way that consistently delivers results.
Mike Leonard President & CEO, BC Maritime Employers Association
Carolyn Stern
5 of 5
Carolyn’s presentation was engaging, insightful, and highly relevant, leaving a lasting impact on our attendees. I highly recommend her for any organization looking to elevate their event with a speaker who delivers both content and warmth.
Sheila Moore Event Manager, GFOA Alberta Conference
Carolyn Stern
5 of 5
Carolyn Stern provides her clients/students with practical skills that will help them build careers and lives. Her approach to emotional intelligence training resonates with her clients in a way that brings confidence and insight about their individual talents, interests and potential. Her teaching approach leaves students inspired and grounded for the challenges they will encounter in their work and career pathways.
Kris Bulcroft President, Capilano University
Carolyn Stern
5 of 5
Her delivery exceeded expectations—participants praised Carolyn’s energy, knowledge, and ability to engage everyone in discussion. Her EI workshop was undoubtedly one of the most successful external development courses we’ve oered our Canadian team.
Fernanda Lima etail Business Manager, West Coast, Canada, Aesop
Carolyn Stern
5 of 5
Her presentations are thorough, insightful, and full of energy. Carolyn is my go-to when I need someone to motivate and inspire.
Yvette Pepper Sales & Marketing Director, Flying Wedge Pizza
Carolyn Stern
5 of 5
In my 30+ year career, I have never experienced such profound insight into how and why I act and feel in the workplace. Carolyn’s training was a game-changer.
Tom Hoffman Director of Operations, Johnson Plastics
Carolyn Stern
5 of 5
This workshop changed the way we think about leadership and emotional intelligence by showing us how it directly impacts our bottom line. We learned how to use emotions as valuable information to navigate daily challenges effectively.
Deborah Maynard Vice President of Human Resources, Cascade Aerospace Inc.
Carolyn Stern
5 of 5
This training helped me drill down on the emotions that drive my behaviors and identify triggers that negatively impact my team. It was a humbling and practical experience for better personal and business relationships.
Greg Horton Southwest Sales Manager, Premier Material Concepts
Carolyn Stern
5 of 5
Carolyn has a way of getting people to open up and look inside with clarity. This has changed my relationship with both my work team and my family.
Jim McVicar Upper Midwest Sales Manager, Primex Plastics
Carolyn Stern
5 of 5
This workshop changed the way we think about leadership and emotional intelligence by showing us how it directly impacts our bottom line. We learned how to use emotions as valuable information to navigate daily challenges effectively.
Felicia Routhier Retired Senior Director, RBC Wealth Management, Royal Trust
Carolyn Stern
5 of 5
Carolyn's training on emotional intelligence has been incredibly valuable to our team. Her sessions are engaging, insightful and packed with practical strategies that help us navigate emotions in the workplace more effectively. Her expertise and engaging teaching style make her training a must for any organization looking to strengthen its emotional intelligence skills.
Carrie Zippi Managing Partner, Ashland Partners & Company LLP
Carolyn Stern
Watch Carolyn Stern in action!
Driving Team Engagement with Emotional Intelligence.
All organizations want actively engaged employees who are enthusiastic about their work, inspired and motivated by their leaders, empowered with autonomy to do their job their way, and confident they can achieve excellence. In this keynote, youʼll discover the key leadership traits and skills needed to create a culture of engagement where employees feel connected, appreciated, and fulfilled in their roles.
When your team feels genuinely valued and confident in their contributions, their performance and commitment will soar. Youʼll leave with actionable strategies to foster a thriving, high-performance culture that drives both employee success and organizational growth.
Audience Takeaways:
Thriving in Changing Times with Emotional Intelligence.
In todayʼs fast-paced world, resilience is the key to navigating challenges with confidence. Professionals are constantly faced with pressure, uncertainty, and change, making emotional intelligence more essential than ever. The ability to stay grounded, adapt quickly, and regulate emotions can determine long-term success and well-being in the workplace.
Building resilience requires intentional preparation, helping you manage stress, think clearly under pressure, and maintain motivation. By developing grit and emotional agility, youʼll not only enhance your performance but also foster stronger relationships, improve collaboration, and sustain energy in demanding environments.
This keynote will equip you with the tools to cultivate a growth mindset, regulate emotions
effectively, and navigate change with confidence—ensuring you thrive both personally and professionally, no matter what challenges arise.
Audience Takeaways:
Mastering Communication with Emotional Intelligence.
In todayʼs fast-paced world, leaders must manage emotions with composure and respect. Emotional regulation and effective communication prevent misunderstandings, strengthen relationships, and foster collaboration.
This keynote introduces a five-step model, The High EI Way, to help you take back the wheel and put you in the driverʼs seat of your emotions rather than them driving you off course. Understanding triggers, responding thoughtfully, and expressing confidence can turn conflicts into productive discussions while maintaining professionalism.
Discover tools to check your mirrors, steer clear of emotional potholes, and prevent interpersonal collisions. Learn to embrace emotions and navigate tough situations with strength and respect. Let this keynote guide you toward emotional mastery, equipping you with skills to always take the high road so you can lead with confidence and communicate with poise while staying in control of your emotions.
Audience Takeaways:
Thriving with EI in an AI-Driven World.
As AI reshapes industries, emotional intelligence remains the ultimate human advantage. While AI can analyze and automate, it lacks empathy, trust-building, and emotional understanding. Yet, AI-driven change brings fear, anxiety, and uncertainty.
This keynote highlights the irreplaceable role of emotional intelligence (EI) in leadership and workplace dynamics, helping individuals and teams navigate the emotional impact of AI.
Learn how EI sets you apart from machines and why connection, inspiration, and influence matter more than ever. Discover strategies to integrate technology while preserving human insight, fostering adaptability, resilience, and connection. In an AI-driven world, leading with EI is the key to lasting success.
Audience Takeaways:
Unlocking the Power of Emotional Intelligence in Leadership.
Itʼs time to debunk the myth that sharing our emotions and being honest about how we are feeling is a sign of weakness. Itʼs time for our corporate world to stop encouraging people to stuff down their feelings while at work. Itʼs time to make friends with our feelings. Because if we stop being so scared of our emotions and look for the wisdom they provide us, we can change how we connect, communicate, and lead.
In this keynote, you will start to learn the emotional skills and mental strategies needed to be stronger and more intelligent than your feelings and to help others learn to explore their emotions. Emotions should not be feared but celebrated. A wealth of amazing possibilities are available if we learn to harness the superpower of our emotions.
Audience Takeaways:
Bridging Generations with Emotional Intelligence.
In todayʼs workplaces, multiple generations work side by side, each bringing unique perspectives, motivations, values, and communication styles. To be an effective leader, itʼs crucial to understand these differences and leverage them for success.
This keynote will show you how to use emotional intelligence to bridge generational gaps, foster inclusion, and unlock the full potential of your diverse team. Youʼll gain practical strategies to connect with each generation—from Baby Boomers to Gen Z—and adapt your leadership style to cultivate a culture of collaboration, innovation, and high performance.
By mastering these skills, you'll drive higher productivity and organizational success, empowering your team to thrive in todayʼs evolving workplace.
Audience Takeaways:
Mastering Sales & Service with Emotional Intelligence.
Sales is more than just persuasion—itʼs about connection. Understanding your customerʼs emotions and motivations allows you to build trust, uncover needs, and provide meaningful solutions. This keynote explores how emotional intelligence can elevate sales and customer service by fostering empathy, active listening, and authentic engagement.
By putting yourself in your customerʼs shoes, you can tailor your approach, handle objections with confidence, and create a lasting rapport. Learn to recognize emotional cues, regulate your own reactions, and adapt your communication style for maximum impact. Whether closing a sale or providing exceptional service, emotional intelligence gives you the edge to foster loyalty, increase satisfaction, and drive long-term success.
Audience Takeaways:
