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Enhancing emotional intelligence in your workplace

Carolyn Stern

travels from Canada

Emotional Intelligence expert, Entrepreneur

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5 out of 5 stars

“She has internalized the constructs and principles of emotional intelligence. She believes it so passionately, for all the right reasons. She brings that in such a compelling way that you can’t fight back, you have to embrace it.”

Mike Waston, Principal of Ignite Management Services Ltd See all references
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About Carolyn

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Speaker Carolyn Stern is an emotional intelligence (EI) expert and university professor who incorporates leadership strategies and emotional intelligence principles into her programs, driving organizations to learn how to connect authentically, communicate effectively and thrive collectively. Carolyn promotes advancement within organizations through the use of her EI system, which provides assessments, coaching, training workshops, retreats and online programs, and many other resources to advance organizations. Carolyn also provides insight through her keynotes as she demonstrates the benefits of emotional intelligence in different sectors of the workforce.

Why you should book speaker Carolyn Stern:

  • She brings together people from the workplace. Regardless of generational divides, speaker Carolyn Stern shows audience members how to connect to their employees and peers in the workplace to foster a cohesive and progressive work environment.
  • She is accomplished. Carolyn holds a Bachelor of Commerce, Marketing, a Bachelor of Education, Business Education, and a Post-Baccalaureate Diploma in Primary Education from the University of British Columbia. She has also earned a Post-Baccalaureate Diploma in International Business from the University of Copenhagen in Denmark and completed a Master of Arts in Leadership from Royal Roads University. Lastly, she is a Certified Facilitator in the area of Emotional Intelligence with MHS Inc.

Speaker Carolyn Stern has an undeniable passion for all things EQ. In 2017, she launched a new division of her business called EI Experience, which creates comprehensive learning and development experiences for corporations. EI Experience offers a combination of leadership assessments, private and group coaching sessions, leadership development workshops, online programs, off-site retreats, and inspirational keynote presentations that come in recommended packages or can be customized to your organization’s needs. Since launching, Carolyn has single-handedly trained and coached over 6,775 leaders across Canada and the United States.

In her spare time for the last 20 years, Carolyn is an accomplished professor at Capilano University. She has taught Public Speaking, Organizational Behaviour, Marketing, Event Marketing, Professional Sales, and Advertising in the Faculty of Business. More recently, she prepares our future leaders about Leadership, Business Management, and Leadership in Teams, and in 2021 will be launching a new undergraduate course called Leading with Emotional Intelligence in the Workplace. In addition to her passion for sharing knowledge, she is committed to her corporate vision – “Learn More. Be Better. Teach Others.”

Finally, Carolyn is a professional member of the Canadian Association of Professional Speakers, the National Speakers Association, and the Global Speakers Federation, making her a popular guest speaker at national and international conferences and seminars.

See keynotes with Carolyn Stern
Keynote by speaker Carolyn Stern

Emotional Intelligence In The Workplace

Learning to apply emotional intelligence in the workplace is critical to business success. We were put into teams in school, but we were never taught how to work with those teams. Our instructors gave us stress, but they never taught us how to handle and manage our stress. You see, most of these life skills are not taught in school or the workplace, for that matter. In today’s day and age, soft skills are just as, if not more, important than hard skills. Being aware of your emotions are skills that can be taught, and this keynote will start you off with the basics.

Audience takeaways:

  • Discover what emotional intelligence is and why it is critical to leadership.
  • Learn about the EQ-i 2.0 model and explore its five composite scales.
  • Determine how the 15 EI competencies impact workplace effectiveness.
  • Gain a basic awareness of your EQ and understand how it relates to your work.
Keynote by speaker Carolyn Stern

Using EI to Lead Multigenerational Workers

Using EI to lead multigenerational workers is essential. In most workplaces, we have four generations working side by side. And for some, you may even have five. These include the Traditionalists, Baby Boomers, Generation X, Millennials or Generation Y, and Generation Z. A stellar leader with high emotional intelligence (EI) is aware of these generational differences and recognizes that different styles are borne out of different perspectives, which leads to different motivations. The good news is emotional intelligence can be learned and developed.

This keynote will demonstrate the differences between each generation and teach you how to tap into your EQ competencies to level the playing field for a multigenerational workforce.

Audience takeaways:

  • Discover the emotional intelligence competencies needed to embrace the diverse workforce.
  • Identify the unique characteristics of each of the five generations.
  • Define emotional intelligence, and discover why EI is vital to lead a multigenerational workforce.
  • Compare and contrast the generational preferences in terms of communication, values, and work ethic.
Keynote by speaker Carolyn Stern

Enhancing Your Emotional Resilience

Enhancing Emotional Resilience is essential, especially during these difficult times. When you compile self-isolation, financial hardships, or working on the front-lines, with everything else, people are feeling scared about their futures, worried about their safety and health, and quite frankly, it is a big hole to dig out of.

Are you struggling with anxiety and stress during these times of uncertainty? Learning how to cope with stress, become more emotionally resilient, adapt to these rapid changes, and have a more positive outlook on the future are all the by-products of enhancing your emotional intelligence, and this keynote will show you how.

Audience takeaways:

  • Identify the triggers impacting your emotional wellbeing and ability to tolerate stress and uncertainty.
  • Discover some steps that will help mitigate your negative thought patterns and increase your optimism.
  • Explore tools and habits that support effective stress management techniques.
  • Develop self-care routines and patterns of behaviors to enhance your resiliency and mental toughness.
Keynote by speaker Carolyn Stern

Coaching In the Workplace

Coaching in the workplace is one of the many practices leaders need to learn to support their teams. As a leader, growing new talent, developing others, and sparking a renewed sense of purpose in your seasoned professionals, is a great opportunity and responsibility. You need to do it well.

Coaching in the workplace is one of the many practices leaders need to learn and master to support their teams. It’s not how good you are that matters; it’s how good your employees can be, and how well you can unleash their potential, that counts. This keynote will teach you the steps and skills needed to start to have meaningful coaching conversations in the workplace.

Audience takeaways:

  • Discover the stages and steps involved in a coaching conversation.
  • Practice the skills and steps required to have a coaching conversation.
  • Recognize the significance of facilitating coaching in the workplace.
  • Gain an understanding of the steps needed for coaching teams.
Keynote by speaker Carolyn Stern

Why Experiential Learning and Emotional Intelligence Needs to Be Part of Your Classroom Programs

Creating opportunities for your students to experience an emotional connection to a concept is going to stay with them, not notes from your class. Experiential learning allows a student to get their hands dirty while applying what they have learned. Learning by doing provides the learner with instant feedback and allows them to reflect on what to keep doing, what to modify, or what to change altogether.

Evoking emotions, creating hands-on learning experiences, and using emotional intelligence are skills that can be taught. This keynote will dive deep into how experiential learning and emotional intelligence are critical to delivering excellent classes for different personalities and learning styles. You will critically analyze the teaching methods you are implementing in your schools and explore alternative approaches to building and reinforcing the behaviors you expect in your students.

Audience takeaways:

  • Understand and experience experiential learning and recognize the benefits it has in today’s classrooms
  • Explore the relationship between emotional intelligence and experiential learning and learn how to leverage your EQ for better classroom programs
  • Collaborate with others to critically assess your classroom programs to leave with ideas, actions, and plans for approaching teaching from a new angle.
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    References

    “We found Carolyn to be very engaging as a speaker. She had people participating, she had people laughing, she was very authentic in the stories she told. Very engaging and entertaining.”

    Jolie Wist

    GENERAL MANAGER OF HUMAN RESOURCES AT BC SCPA

    “We were more comfortable in sharing more and getting more. In any session where you want to get planning done, you really have to break through your barriers to really get down to the crux of what the business problem is, the emotional problem is, the HR problem. So once we really felt comfortable enough to go deeper, we got breakthroughs. What Carolyn did as a facilitator was allowed us and made us feel comfortable enough to be vulnerable.”

    Andrew Sharpe

    FOUNDER & CHIEF EXECUTIVE STORYTELLER AT BRANDSPANK RETAIL MARKETING

    "Thanks so much for a wonderful couple of days. We learned so much and gained so much insight. It was truly game-changing for me, and I think, for all of us. As I reflect back, I think my self-awareness and empathy have both been unleashed somewhat, and I am working already with some of the tools learned in a positive way. So good for you being hard on me and shaking out what is getting and keeping me stuck"

    Richard Foley

    CEO - Chocolate Experience Officer, Chewter's Chocolates)

    "Carolyn took our team through an exhilarating and challenging process that helped everyone learn about themselves and others. It was amazing at how close the team quickly grew together and how former communication gaps melted away. This program was transforming for many of our people, and proved to be the most beneficial learning ever for our entire team

    Duane Jebbett

    RETIRED PRESIDENT & CEO, ROWMARK LLC
    Non-binding request for Carolyn Stern

    Send a simple request. You’ll get a quick reply with fees and availability

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    Carolyn Stern
    Carolyn Stern

    5 out of 5 stars

    “She has internalized the constructs and principles of emotional intelligence. She believes it so passionately, for all the right reasons. She brings that in such a compelling way that you can’t fight back, you have to embrace it.”

    Mike Waston, Principal of Ignite Management Services Ltd See all references

    Keynote topics with Carolyn Stern