Jim Kalbach helps organizations drive innovation and collaboration, leveraging insights from his bestselling books including The Jobs To Be Done Playbook, Mapping Experiences and Collaborative Intelligence.
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Drive innovation and collaboration with a keynote from Mural’s Chief Evangelist, Jim Kalbach. Discover actionable frameworks from the bestselling author of Mapping Experiences and Collaborative Intelligence, empowering teams to boost creativity, enhance customer-centric solutions, and achieve measurable business growth.
Keynote Speaker Jim Kalbach is a globally recognized expert in innovation, design thinking, and collaboration. As Chief Evangelist at Mural, the leading online whiteboard platform, Jim helps organizations unlock creativity, streamline teamwork, and foster collaboration in remote and hybrid work environments. His bestselling books, including Mapping Experiences, The Jobs To Be Done Playbook, and Collaborative Intelligence, provide practical frameworks that empower teams to align design with business goals, enhance customer experiences, and drive measurable growth.
With extensive experience consulting for industry leaders such as eBay, SONY, IBM, EY, LexisNexis, and Citrix, Jim brings real-world insights that resonate with teams across industries. His keynotes go beyond theory, delivering actionable strategies that help organizations break down silos, improve cross-functional communication, and adapt to the evolving demands of today’s business landscape. Attendees gain practical tools such as experience mapping, Jobs To Be Done frameworks, and collaborative intelligence methods, enabling them to innovate faster and create solutions that meet customer needs.
When you book Jim Kalbach for your event, you equip your organization with the knowledge and tools to foster creativity, enhance collaboration, and drive sustainable growth. Whether your goal is to improve customer-centric decision-making, align teams, or spark innovation, Jim’s engaging and insightful keynotes deliver lasting impact, helping your organization thrive in an increasingly competitive world.
Keynote by Jim Kalbach:
Keynote speaker Jim Kalbach delivers actionable insights on Jobs to Be Done (JTBD), journey mapping, and human-centered design, helping organizations unlock differentiated value and understand evolving market demands. With a deep focus on customer experience (CX), user experience (UX), and design thinking, Jim’s keynotes empower teams to adopt a customer-centric mindset that drives measurable business outcomes.
By applying practical tools like jobs to be done (JTBD), experience mapping and collaborative intelligence, Jim shows how improving both employee experience (EX) and customer experience leads to long-term success. His insights on fostering creativity, imagination, and co-creation enable teams to break down silos, improve cross-functional collaboration, and innovate with purpose. With experience guiding industry leaders like eBay, SONY, IBM, and Citrix, Jim’s proven frameworks help organizations enhance teamwork, align design with business goals, and create solutions that truly resonate with customers.
Book Jim Kalbach for your event and equip your teams with the skills and mindset needed to navigate today’s competitive landscape, boost collaboration, and turn customer insights into game-changing innovations.
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