Joseph Nathan Brooks

Award-winning innovator Joseph Nathan Brooks empowers leaders to boost retention, elevate culture, and achieve profitability through empathy-driven leadership and sustainable growth strategies.

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We had the pleasure of hosting Joseph Brooks for a training session with our team, and his impact was nothing short of incredible! His expertise in motivational coaching, soft sales techniques, customer service, adherence, ethics, and conformance provided our employees with valuable insights they can immediately apply in their roles. His engaging approach made the session both informative and inspiring, leaving everyone feeling empowered and ready to elevate their performance. If your’e looking for a dynamic speaker who truly understands sales and customer service, we highly recommend Mr. Brooks. His ability to connect with his audience and deliver actionable strategies makes him an asset to any organization. Thank you for sharing your knowledge with us Mr. Brooks and can’t wait to work with you again!

Erica Chetwood, Marketing Director AHIA

Affordable Health Insurance Agency

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Why book Joseph Nathan Brooks for your next event!

Creator of the groundbreaking Member/Customer Sensitivity Training© program, successfully adopted by a Fortune 500 company.
Recognized with the prestigious Innovator’s Award and multiple Corporate Challenge Coins for delivering excellence in leadership and growth.
Brings 30+ years of international experience transforming executives, entrepreneurs, educators, and global organizations.

Non-binding request for Joseph Nathan Brooks

Profitability Through Retention: Leading With Empathy

Award-winning innovator and international keynote speaker, Joseph Nathan Brooks empowers leaders and organizations to achieve profitability through retention. With 30+ years of global experience, his proven strategies in emotional intelligence, culture, and leadership transform performance, loyalty, and growth. Inspiring and practical, his keynotes deliver measurable results that strengthen people, culture, and long-term success.

Keynote Speaker Joseph Nathan Brooks is recognized worldwide as an award-winning innovator, leadership consultant, and transformational speaker with more than 30 years of experience guiding organizations toward measurable success. Known for creating the groundbreaking Member/Customer Sensitivity Training© program adopted by a Fortune 500 company and honored with the Innovator’s Award and multiple Corporate Challenge Coins he brings a track record of excellence that few can match.

Joseph’s philosophy, “profitability through retention,” is the foundation of his keynotes. He shows leaders how to build sustainable growth by valuing people, strengthening culture, and fostering empathy at every organizational level. His expertise spans leadership development, emotional intelligence, customer retention, corporate wellness, and sales leadership, making his keynotes directly relevant to today’s business challenges.

What sets Joseph apart is his ability to connect authentically with diverse audiences. Blending practical strategies with powerful storytelling drawn from his 30-year marriage, global consulting work, and personal resilience he inspires leaders to unlock loyalty, improve retention, and drive long-term profitability.

When you book Joseph Nathan Brooks for your event, you secure more than a speaker you gain a partner who delivers actionable tools, cultural transformation, and renewed organizational energy. His engaging style ensures that audiences leave with both the inspiration and the strategies needed to create lasting impact.

Customer Reviews

Erica Chetwood, Marketing Director AHIA Affordable Health Insurance Agency

Thank you for your message. " I must be kind, I must be compassionate, I must bring joy into the lives of everyone I meet. That’s not just my job, that’s my purpose.

Manhong

You are truly inspiring! I love your perspective of working in a hope center instead of just a call center.

Juliette

As someone who also battled grief and stress after losing my mom in 2020, I can relate & I am truly sorry for your loss. This is a moving story and testimony to why what we do matters. Thank you for sharing your story. We see you! We are so glad you are here!

Desiree

"I see it as working in a “hope center,”" Boom! Thank you, thank you, thank you! Beyond a job, it's a calling that you were painfully prepared for. Thank you for being a Servant Leader in your field. No greater calling! Peace to you, brother!

Lee

Thank you for helping us to open eyes and appreciate all the gifts that God gives us everyday.

Juan

Wow! What an awesome Testimony and attitude Joseph! I love "I no longer have a “why” — I have a “must.”"

Peter

Thank you for sharing, so inspiring!

Nancy