Scott Dutton

Award-winning keynote speaker Scott Dutton empowers leaders to handle tough conversations with confidence, turning workplace tension into trust and engagement.

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17 Client reviews

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I could not be more enthusiastic in recommending Scott Dutton in the delivery of engaging, high energy and memorable keynotes and workshops. Wodonga TAFE recently held an annual all staff event called Knowledgeshare where Scott delivered a Keynote on Respectful Conversations. Attendee feedback has been incredible, with some putting into practice their new skills immediately. Scott has a knack for allowing participants to be themselves, to feel comfortable in the uncomfortable and to grow in confidence. Do yourself a favour and call him now!!

Kylie Pettiford (Manager People Culture + Capability)

Wodonga TAFE

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Why book Scott Dutton for your next event

Award-winning speaker, inspiring 50,000+ professionals across 500+ global organizations including KPMG, ANZ, and PepsiCo, Scott Dutton transforms workplace conflict into collaboration through powerful, high-impact keynote experiences.
As a Certified Speaking Professional (CSP) and Breakthrough Speaker of the Year, Scott delivers globally recognized keynotes that drive measurable improvement in communication, culture, and leadership effectiveness.
Recognized as Australia’s #1 Virtual Trainer, Scott sets the benchmark for online engagement, empowering participants through interactive polls, Q&A, and dynamic content that keeps virtual audiences captivated and inspired.

Non-binding request for Scott Dutton

Turning Conflict into Collaboration and Culture Change

Transform workplace conflict into collaboration! Known as The Conflict Whisperer + Fun Maker, Scott Dutton, creator of Conflict Intelligence® and award-winning speaker, empowers organizations to resolve conflict, strengthen communication, and build thriving team cultures through engaging, high-energy keynotes trusted by 500+ global companies.

Known globally as The Conflict Whisperer + Fun Maker, Keynote Speaker Scott Dutton is one of Australia’s leading experts in conflict resolution, communication, and team culture. As the creator of Conflict Intelligence® and CEO of Fighting Fair, Scott helps organizations transform tension and miscommunication into collaboration, trust, and performance.

With a background in Psychology and Social Work, Scott blends research-backed insights with humor and energy, creating keynotes that are both practical and memorable. His sessions empower leaders and teams to handle difficult conversations with confidence, foster psychological safety, and build workplaces where people genuinely work better together.

Awarded Breakthrough Speaker of the Year by Professional Speakers Australia, Scott is a Certified Speaking Professional (CSP), a designation held by the world’s top 12% of speakers. He has presented to over 50,000 professionals across 500+ organizations, including industry giants like KPMG, ANZ, PepsiCo, and Telstra.

Whether in-person or online, Scott’s engaging delivery and actionable frameworks ensure every delegate leaves inspired and equipped to implement immediate change. His interactive approach, complete with polls, stories, and laughter, keeps audiences captivated from start to finish.

If your goal is to enhance communication, strengthen culture, and reduce workplace conflict, Book Scott Dutton for your event and turn conflict into your organization’s greatest opportunity for growth.

Customer Reviews

Kylie Pettiford (Manager People Culture + Capability) Wodonga TAFE

Thanks so much Scott Dutton BSW. BSc. CSP. CVT. Absolutely brilliant session!! The feedback says it all. The time flew so quickly, the audience engagement and participation was some of the best I have seen. Your preparation and delivery is first class. We look forward to having you back for the next session... Certainly created a buzz. Again, thank you and well done.

Caroline Flanagan Flight Centre + Corporate Traveller (People + Culture Leader)

Scott is a fabulous presenter! His keynotes are engaging, interesting, insightful and most of all fun. Scott's ability to read his audience and target the workshop specifically for their needs is one of the reasons people enjoy his presentations. He always leaves his audience with practical take-away tips and new skills to implement on their return to work. Scott is highly professional and a delight to work with.

Kate Twentyman (Senior Conference Director) Informa Australia

Known as the Conflict Whisperer and Fun Maker, Scott is passionate about helping people and organisations develop conflict intelligence by transforming conflict into connection. Scott presented to a packed room at our conference in Melbourne this week. The serious topic of conflict is clearly a challenge for many people from organisations across the NFP sector and beyond. From the get-go Scott was all at once hilarious, engaging and compelling - bringing together 20+ years of expertise in session that drove home very practical advice to a room filled with fun and plenty of laughter. I would highly recommend Scott as a highly engaging expert in this space - this is potentially life-changing stuff both for the workplace and in life. Thanks Scott!

James Stewart (Head Business Development) Ethical Jobs

Scott’s keynote presentation at our conference was engaging and well-structured for maximum impact. I’d highly recommend taking any opportunity to learn from him. There is something magical about any speaker who takes the audience with them such that you lose any sense of time. Everyone who heard him speak are still raving about him.

Lisa Coles (CEO) Arethusa College

Scott was a pure joy to work with for our virtual Masterclass on how to communicate in difficult conversations. The team and I felt incredibly comfortable, safe and engaged to tune in and learn as much as possible. The content Scott delivered was insightful, smart and easy for our teams to relate to so they can apply these practices into their daily conversations. If you haven’t had a chance to see Scott in action, I highly recommend to reach out and book in, he is fantastic!

Samantha Lawrence (Engagement + Communications Lead) Telstra

Scott gives a new meaning to engagement. His knack for bringing over 1500 people in one room together, on a journey of self-discovery, self-reflection and self-determination is inspirational. With a touch of humility, a dash of humour and a glint of Nimbin - do yourself and your team a favour.... Book Scott for your next corporate function as a keynote speaker/thinker/inspirer. Highly recommend

Nyree Bolton (Director City Growth) Townsville City Council

Thanks so much Scott Dutton. Absolutely brilliant session!! The feedback says it all. The time flew so quickly, the audience engagement and participation was some of the best I have seen. Your preparation and delivery is first class…Certainly created a buzz. Again thank you and well done.

Chris Bath (Executive Manager) Suncorp

Amazing speaker – Scott, I think you’re amazing. Top guy on and off the court. Scott delivered a brilliant talk that had amazing cut through on how to deliver a crucial conversation and negotiation. He is a thought leader and highly recommend this guy if you’re looking for results. Knows his stuff and won’t bore your audience. Content and delivery is 10 / 10. If you need negotiation and influence training that’s different from the cliché stuff we always hear - get this guy.

Tom Panos (Real Estate Influencer) - AREC

Scott, thanks again for your stellar contribution to the AMCA National Conference - you really helped to make our business program a huge success. I don't know what generated more responses from delegates - your engaging content, or your entertaining (and funny) delivery! Five stars :)

Brendan Keogh (Marketing + Communications Specialist) - AMCA

Hosting conferences, I work with hundreds of speakers — Scott’s presentation for LCA (Leadership Collective Australia) was outstanding. The pace and rhythm of Scott’s interactive keynote coupled with his aha-moment practical takeaways made his session engaging, entertaining and enlightening. He used humour and levity in just the right places as well weaving in his moving personal story, which our audience greatly appreciated. I know exactly who I would be calling to the table to help resolve any type of corporate conflict and support teams to communicate better. Bravo Scott! Great storytelling, great energy.”

Mimi Kwa ( (Professional MC | Keynote Speaker | Journalist | Best Selling Author) - LCA

Raw, hilarious and absolutely compelling!

Nick Boyd (CEO) Belle Property

Excellent. Vibrant. Engaging.

Community Services Directorate, ACT Government

Enjoyed the charisma of Scott. Easy to engage and stay engaged.

Department of Defence, RAAF

Excellent – lots of fun - very engaging

Griffith University Law School

Excellent – Scott is a very engaging, fun, intelligent and knowledgeable presenter! Loved Scott’s approach – so positive, funny & engaging.

Monash Business School

Brilliant! Entertaining, knowledgeable & informative.

Department of the Prime Minister and Cabinet

Keynotes

Keynote by Scott Dutton:

Difficult Conversations: Get Confident!

Yikes! How much do we look forward to those difficult and necessary conversations? A DC is anything you find hard to talk about but know that you need to. The issue is often how to start those sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions can often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder (unsuccessfully) through it.

Scott shares (with humour!) the necessary understanding, skills and confidence to successfully transform that conversation from difficult (+ challenging + tough + unwanted) to connected + confident through a clear and concise 3-step process.

Let’s do that DC!

Keynote Session Overview

In Scott’s engaging and informative (+ fun!) keynote presentation, audiences discover:

How to transform a difficult (+ challenging + tough + unwanted) conversation to a connected + confident conversation.
How to develop a mindset with an intent that invites open and authentic communication.
How to practice a 3-step process that ensures the transformation of conflict into connection and the strengthening of relationship.
How to avoid the 3 biggest pitfalls when having a difficult conversation
How to implement key strategies to deal with challenges while remaining mindfully centred within the chaos of conflict.

Audience members will leave this presentation with the essential insight and process to successfully transform difficult conversations into connected + confident conversations.

The extended 3.5-hour masterclass features a practical 1-page model, paired practice, and two core strategies for navigating the most common challenges. It also includes a live demonstration and Q+A session to support participants in having more constructive conversations.

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Keynote by Scott Dutton:

Conflict Intelligence® (CI): Get Smart!

What if conflict was actually your gateway to growth + connection?

The problem isn’t conflict itself – it’s how we handle it. Most of us weren’t taught how, so we default to avoidance, defensiveness or attack – and the same patterns keep playing out, limiting our full potential.

Enter Scott – aka the Conflict Whisperer + Funmaker!

Scott gets conflict. And in this high-energy + interactive keynote, Scott flips the script on conflict and introduces Conflict Intelligence®: a fresh, future-ready approach that combines theoretical thought leadership with practical tools to communicate with confidence + clarity when conflict arises.

Powered by a 4-quadrant CI Model and packed with a DIY Conflict Toolkit ready for immediate use, this CI keynote delivers the insight, mindset + strategies to shift from reaction to resolution. Whether it’s workplace challenges or personal tensions, CI transforms conflict into a catalyst – for connection, clarity + positive change.

Let’s get conflict smart – and leave the drama behind!

Session Overview

In this engaging and informative (+ fun!) keynote presentation, audiences discover:

How to apply the Conflict Intelligence® model to understand + resolve conflict – strengthening both professional + personal relationships.
How to decode conflict – spot the triggers, shift the stuckness + avoid the common conflict causes.
How to increase self-awareness to own our conflict contribution – and shift from reaction to responsibility.
How to build other-awareness through empathy + perspective – and move toward mutual understanding + connection.
How to create sustainable solutions that stick – equipped with the DIY Toolkit: ABC of CI, Mediator Mindset, CINO (+ more!) practical strategies for real-time resolution.

Audience members will walk away with the clarity, confidence + practical tools to transform conflict into connection – immediately. Conflict Intelligence® is an ideal stand-alone conference keynote or can be expanded into a high-impact half-day masterclass or full-day workshop.

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