5.00 of 5
Top rated!5 of 5
“She’s a true professional, a joy to work with and a fascinating individual. The team is still talking about what Sylvie taught us.”
Randy Katz
American Airlines| Operations Manager, DFW Flight Service
International keynote speaker Sylvie di Giusto, CSP, brings decades of corporate expertise to every presentation. As a management consultant for Fortune 100 companies, the former head of a management academy and innovation hub, and the Chief of Staff for the Human Resources Officer at Europe’s largest retail and tourism group, Sylvie implemented online and in-person training programs, pioneered cutting-edge leadership development initiatives, and led group-wide human resources strategies. With two decades of working at the crossroads of business operations, strategy, and performance, Sylvie has a deep understanding of how to drive organizational success through leadership excellence, sales performance, and brand reputation by championing a customer-centric mindset.
Today, as the world’s first 3D immersive keynote speaker and a multi-award-winning presenter, Sylvie delivers groundbreaking presentations that redefine how high-performing teams maximize their human impact in client and team interactions. Extraordinary leaders and professionals at many respected organizations, industry associations, and public sector institutions—from American Express to American Airlines, Hilton to Nespresso, Microsoft to Prudential, or the US Air Force—trust Sylvie to help them make the right decisions that grow their brands and bottom lines. She has helped some of the world’s most respected organizations to excel in leadership, drive sales success, and enhance their brand’s reputation. She is the author of more than a dozen books, including The Image of Leadership and Discover Your Fair Advantage, as well as the creator of the online learning lab “How You Impress.”
A recognized pioneer in digital and experiential presentations, Sylvie has redefined audience engagement by blending cutting-edge technology with human connection. As one of the first to introduce immersive 3D keynotes, she continues to set the standard for innovation—earning top honors at the 15th Annual Eventex Awards, including Platinum for Best Speaker, Gold for Immersive Technologies, and the People's Choice Gold for Individual Achievement.
5 of 5
“She’s a true professional, a joy to work with and a fascinating individual. The team is still talking about what Sylvie taught us.”
Randy Katz American Airlines| Operations Manager, DFW Flight Service
5 of 5
“The amount of positive feedback I received after the presentation was incredible.”
Linda Najok American Express| Human Resources Manager
5 of 5
Perhaps you have never experienced a session with Sylvie. If there is anything you should change this year, that should be top on your list. Her ability to connect with a large audience, engage them, and have them grasp what they have just seven seconds to determine is exceptional. If your goal is to up your organization’s individual people packaging, then look no further and get Sylvie in our corner! To date this program year Sylvie was the highest rated speaker and attendees still talk about her and how they can further connect with her.
Louis Lessig SHRM| President of Tri-State HRMA
5 of 5
“This was the BEST presentation we had during<br>this meeting and that I have ever experienced."
Christine Bronne Nespresso| Boutique Operations Manager
Keynote by Sylvia Baffour:
This immersive keynote harnesses your competitive advantage, catapults your sales revenue, and accelerates connections.
Ever had one of those “shoulda, woulda, coulda” moments after a crucial interaction with a team member or client, knowing you missed the chance to make a lasting impact? Sylvie delves into the profound power of intentional choices and their ability to shape outcomes in leadership and client relationships.
Intentional choices are the cornerstone of leadership excellence, guiding team interactions with clarity and purpose, or they define client-centric approaches that build trust, foster loyalty, and drive impactful results. However, too often, we operate on autopilot, unaware of the profound influence our choices have on relationships, reputations, and results. The Power of Choice challenges this status quo, revealing how intentional decisions can transform outcomes and unlock untapped potential for personal, professional, and organizational success.
During a transformative journey through the mind—from the unconscious to the conscious—grounded in behavioral psychology and enriched by decades of corporate experience, this keynote reveals how intentional choices in visual, behavioral, communicational, digital, and social interactions shape success and unlock untapped potential.
The Power of Choice offers an important reminder: excellence isn’t about doing more or changing who you are—it’s about choosing better. With every interaction, even the smallest micro-choice holds the potential to create a meaningful macro-impact.
ROI & Key Outcomes:
Keynote by :
How do we stay human in a world increasingly run by machines?
Sylvie explores this essential question, challenging leaders and professionals to embrace the human element as their most valuable resource in a technology-driven future.
As automation, artificial intelligence, mixed realities, robotics, and other cutting-edge advancements revolutionize workplaces and client interactions, human behavior itself is undergoing profound changes. How we communicate, build trust, and engage with one another is shifting rapidly. Employees and clients alike will approach their interactions differently—more informed, more selective, and more reliant, but also less patient, less accountable, and less focused to mediate their decisions. The question isn’t just how to maintain human connection but how to adapt and lead in this new dynamic.
The future belongs to those who can balance technological innovation with the enduring power of human connection. Leaders and professionals who understand and anticipate these changes can create workplaces that embrace innovation while fostering meaningful relationships.
Keynote by Sylvie di Giusto:
How much of your success with clients depends on your product or service- the features, data, facts, and figures? And how much depends on you, the human being, interacting with that client? Probably more than you might think. Sylvie unpacks the seemingly fleeting micro-moments that can shape trust, build loyalty, and influence decisions - moments that are often overlooked but hold the power to define the outcome of every client relationship.
Clients make snap decisions. Should they hire us, trust us, buy something from us, or buy into us? It just takes a blink of an eye, and like it or not, you’re going to be judged. And while we may wish to believe that their decisions are based on logic and reason, most often, they are anything but rational. Instead, they are deeply influenced by unconscious beliefs and hidden drivers that shape how they perceive and respond to us - humans.
This may seem unfair, but it’s also an opportunity to take control of the narrative and showcase your best self - from the very first interaction to the lasting impression you leave behind. Recognizing and understanding these forces is the key to turning quick judgments into enduring trust, loyalty, and influence.
This keynote offers an insightful journey through the entire customer experience journey, uncovering how seemingly fleeting micro-moments - at every touchpoint - can have a profound macro impact. From first impressions that set the tone to lasting impressions that solidify relationships, Sylvie highlights how these pivotal moments define trust, strengthen connections, and drive business outcomes.
ROI & Key Outcomes:
Keynote by Sylvie di Giusto:
What sets you apart in a world where everyone strives to stand out? How do you distinguish yourself from peers and competitors, or from the sea of sameness that dominates today’s professional landscape? And what defines your unique value to those you aim to influence or inspire? Sylvie uncovers the answers to these pivotal questions that often remain unexplored by professionals who rarely take the time to identify what makes them truly one of a kind.
Identifying your unique selling points is not just a matter of professional pride; it’s a strategic necessity in today’s competitive landscape. Without a clear understanding of what sets you apart, you risk fading into the background—a place where visibility diminishes and opportunities slip away.
Self-sabotage often comes not from a lack of talent or skill, but from failing to communicate your value effectively to decision-makers. By recognizing and embracing your fair advantage, you not only enhance your visibility but also build the confidence and clarity needed to seize opportunities, inspire trust, and achieve meaningful career growth.
Inspired by Sylvie’s book, this keynote offers a transformative and interactive experience, guiding participants through the 15 essential components that define and amplify their fair advantage. Participants will gain actionable insights into how to uncover, embrace, and strategically leverage their unique strengths to elevate their positioning, build influence, and create authentic connections in any professional setting.
ROI & Key Outcomes:
Watch Sylvie Di Giusto in action
