5.00 of 5
Top rated!Evan Carroll
Evan Carroll helps audiences rethink experience, blending technology with what makes people feel valued.
5 of 5
“He practices what he preaches, and it works.”
American Advertising Federation
Read all reviews
Why book Evan Carroll for your next event
- Blends UX, product strategy, and marketing into actionable insights that elevate audience and customer experiences.
- Trusted by major brands and associations, delivering sessions that translate complex ideas into clear direction.
- Energizing speaker known for practical strategies that spark meaningful change and measurable results.
Non-binding request for Evan Carroll
Experience strategist, keynote speaker, and CEO transforming how organizations connect with people.
Evan Carroll is a sought-after keynote speaker who shows organizations how to create experiences that genuinely connect. As CEO of Attended, he leads teams that design in-person, virtual, and hybrid events that move people and strengthen relationships. With a background spanning customer experience, digital transformation, and human-centered marketing, Evan brings a grounded, strategic perspective shaped by decades of hands-on work. He delivers insights that audiences can use immediately and he does it with clarity, warmth, and a deep understanding of what makes people feel seen, heard, and valued.
Meet Evan Carroll
Evan Carroll has built his career around one driving belief: exceptional experiences happen at the intersection of smart technology and genuine human understanding. As President and CEO of Attended, he guides a team dedicated to designing and producing events that create connection, spark emotion, and inspire action. His work spans major companies, associations, and institutions, making him a recognized voice in customer experience and digital leadership.
With decades of experience across UX, product strategy, and marketing, Evan knows how to translate complex technology trends into relatable, actionable ideas. He brings a strategist’s eye, a communicator’s clarity, and a practitioner’s depth, giving audiences practical ways to improve the experiences they create every day.
Why Event Planners Book Evan Carroll
Event planners turn to Evan for a keynote that both energizes and equips. His sessions blend strategic insight with an approachable style, offering powerful takeaways without jargon or theatrics. He has shared his expertise with organizations such as IBM, Spectrum, HP, and Citrix, and with associations including ANA, AICPA, ABA, as well as stages like SXSW and the Library of Congress.
Evan’s keynotes consistently deliver real value. Audiences leave with clear direction, practical tools, and a renewed focus on creating experiences that make people feel valued. His rich background ensures that every presentation is tailored, relevant, and grounded in real-world application.
Author and Industry Voice
Although Evan doesn’t lead with his books, his writing has shaped major conversations in digital legacy, data-driven customer experience, and human-centered differentiation.
Your Digital Afterlife introduced many to the importance of managing digital legacy.
Blue Goldfish explored how technology, data, and analytics can strengthen customer relationships.
Purple Goldfish 2.0 highlighted how customer-centric experiences create meaningful differentiation.
His work has earned attention from respected media outlets including The New York Times, CBS Sunday Morning, NPR’s Fresh Air, The Atlantic, and Popular Science—reinforcing his role as a trusted voice in experience strategy.
Credentials and Leadership
Evan’s academic foundation includes both MS and BS degrees in Information Science from UNC-Chapel Hill, where he also serves as an adjunct professor. His contributions extend beyond the stage and classroom; the American Marketing Association named him National Volunteer of the Year, recognizing his commitment to advancing the profession.
He remains actively involved in the industry through memberships with the National Speakers Association, Meeting Professionals International, and the Event Safety Alliance. These roles keep him connected to evolving trends in speaking, events, and audience engagement.
Book Evan Carroll for Your Event
Bringing Evan to your event means giving your audience a speaker who understands the dynamics of modern experience, digital, human, and everything in between. His insights help organizations build stronger relationships, design better interactions, and create moments that resonate long after they end.
If you want a speaker who delivers clarity, energy, and practical impact, Evan Carroll is an inspiring choice for your next event.
Customer Reviews
5 of 5
“He practices what he preaches, and it works.”
American Advertising Federation
5 of 5
“Evan's professionalism, talent, and excellent sense of humor exceeded our expectations.”
American Marketing Association
5 of 5
“Evan made a point of learning about our audience.”
PR News
5 of 5
“An insightful, interactive presentation that makes the audience think.”
Iowa Bankers Association
Rated 5.00/5 based on 4 customer reviews
Keynotes
Keynote by Evan Carroll:
Beyond the numbers: Using Data to Tell Compelling Stories
Data has quickly become one of your most valuable assets. But most data today sits in its raw form, never analyzed, leveraged or put into action. Just like any other raw material, data requires distillation, packaging, and distribution before its full value is achieved. Therefore understanding how to process, analyze and make sense of your data is one of the most important business skills today.
Evan Carroll, technology and data expert, will reveal his process to transform raw data into simple, compelling stories that inform and inspire.
During the session, participants will learn how to:
Determine the purpose for their data story
Craft a story supported with the right data to convey their purpose
Avoid common traps of data overload, analysis paralysis, and ineffective delivery
Keynote by Evan Carroll:
Superhuman Customer Experience: Using Technology at Human Scale
Technology promises many benefits-efficiency, growth, savings and even intelligence. But what about the human side of technology? Often the benefits of technology come at a human cost, primarily to your customer relationships. But what if you could unlock the benefits of technology and create a better customer and employee experience at the same time?
This program is a journey through compelling examples of great companies, who have done just that. And the results? By focusing on their customers and employees-and not just on technology-they're seeing bigger results.
During the presentation, attendees will learn:
How to transform your company into a customer-focused organization
How to leverage technology to build customer relationships and improve responsiveness
How to find the "Win-Win-Win" to create experiences that are better for your team, your customers, and ultimately your bottom line
Format: 45-60 minute keynote
This program is perfect for:
C-level executives
Managers
Technology and Marketing teams
Keynote by Evan Carroll:
Big Data, Analytics and Infosense: Using Technology to Drive Customer Loyalty and Advocacy
In customer experience there is no such thing as meeting expectations. You either exceed expectations or you fall short. According to an IBM study, more than three out of four customers expect organizations to understand their individual needs. Some call this the Amazon Effect. Trendwatching.com calls this info-sense, which is using data to understand and meet the individual, personalized needs of your customer.
Jack Welch said there are two forms of competitive advantage: Learning more about your customers and putting it into action faster than your competition. Are you turning big data into useful data? Are you leveraging analytics to improve the customer journey?
Evan Carroll, co-author of Blue Goldfish, will uncover how companies are using data, analytics and technology to create world-class customer experiences. You'll leave with a full toolbox of strategies, tactics and practical advice to improve your customer experience and ultimately your bottom line.
Format: 45-60 minute keynote
This program is perfect for:
C-level executives
Managers
Technology and Marketing teams
Keynote by Evan Carroll:
Digital Assets: Your Secret Weapon to Deepen Client Relationships
For years, trust, estate and wealth management professionals have known a client's passing is often the end of their engagement. Research tells us your client's spouse or children are likely to transfer their assets elsewhere. But what if you had a way to provide them more value during their time of need? One great way to do so is helping them with their other assets, their often overlooked digital ones.
Blogs, Facebook, E-mail, PayPal-You work with digital property everyday, yet when considering a client's assets, you might not see the financial and emotional value these digital properties have. Increasingly your clients must understand and plan for their digital assets as a part of their greater financial planning process. In fact, laws are presently emerging to help govern the disposition of digital assets and various companies have created procedures for dealing with them.
Evan Carroll, author of Your Digital Afterlife and world-leading expert on digital assets, will help you add value for your clients by adding digital estate planning to your company's toolbox. During the session we will discuss the complexities of these new digital assets, the current legal landscape and the best ways to manage them for your clients. You'll leave with one more service that will help you provide more value to your clients and their families.
Format: 45-60 minute keynote
This program is perfect for:
Financial planners/managers
Trust administrators
Attorneys
Workshop by Evan Carroll:
Using Technology to Drive Customer Loyalty and Advocacy
Technology presents an unprecedented opportunity to improve your customer experience. Companies who use data, technology and analytics to focus on their customers have a strong competitive advantage. Creating change, however, is an uphill battle and not knowing how to start can stop even the best companies from moving forward. That ends here.
In this workshop Blue Goldfish author Evan Carroll will reveal the ways companies are using technology to improve customer experience and leave you with the tools to implement technology-enabled customer experience programs in your company. After the workshop you will be able to:
Identify the opportunities for innovation in your company
Achieve buy-in from key stakeholders
Create an action-oriented plan for success
Deploy customer experience programs effectively across your entire organization
Throughout the day, Evan will provide inspirational case studies, real-world design exercises and a process you can use to proliferate Blue Goldfish Thinking throughout your organization. You'll leave prepared and inspired to create real change for your customers and your business.
Format: 4-8 hour workshop
This program is perfect for:
Managers
Technology and Marketing teams
Workshop by Evan Carroll:
Estate Planning for Digital Assets
As clients increasingly live their lives online and new laws develop surrounding digital assets, trust, estate and wealth management professionals have a new responsibility to their clients. Are you one of the leading professionals who advise your clients about digital estate planning? If not, this workshop will give you all of the background, training and tools to become one.
Evan Carroll, author of Your Digital Afterlife and world-leading expert on digital assets, will help you add value for your clients by adding digital estate planning to your firm's offerings. During the session you will learn:
How to identify and create plans for common types of digital assets
Nuances of current and pending legislation
Methods for incorporating digital assets into estate planning instruments
Tactics for how clients should organize and secure their digital assets
How current password and digital vault technology works
You'll leave with a thorough understand of digital assets and one more service that will help you provide additional value to your clients and their families.
Format: 4-8 hour workshop
This program is perfect for:
Financial planners/managers
Trust administrators
Attorneys
