Niina Majaniemi
Niina Majaniemi inspires organizations with research-based insights on emotional intelligence, inclusive leadership, and future-ready work skills.
Why you should book Niina Majaniemi for your next event
- Niina delivers research-backed insights that equip leaders to navigate complexity with clarity, empathy, and strategic focus.
- She brings 20+ years of global business experience from Microsoft, Nokia, and cross-industry coaching to every keynote.
- Her talks turn intention into measurable impact through practical tools on EQ, inclusion, accessibility, and responsible AI.
Non-binding request for Niina Majaniemi
Expert on emotional intelligence, inclusive leadership, wellbeing, and responsible work cultures.
Niina Majaniemi is a keynote speaker, published author, and internationally recognized expert in emotional intelligence, inclusive leadership, and work wellbeing. With an MBA and BBA and more than two decades in global business and technology, she knows how leaders succeed in complex environments. Her experience at Microsoft and Nokia, combined with her work as a certified trainer and coach, shapes keynotes that are both strategic and deeply human. Niina gives audiences the clarity, tools, and courage to build cultures where people and performance thrive together.
Niina Majaniemi – Book Niina Majaniemi for your event
Niina Majaniemi has built her career at the intersection of emotional intelligence, inclusive leadership, and work wellbeing three capabilities that define resilient and future-ready organizations. As a published author and peer-reviewed academic contributor, she brings a depth of research that strengthens every keynote. Her MBA thesis on recruitment was selected among the top three HR theses in Finland, a recognition reflecting her rigorous thinking and commitment to practical, evidence-based leadership.
Across more than 20 years in international business and technology, Niina has held roles that shaped her holistic understanding of people, culture, and performance. Her experience includes leadership and program development positions at Microsoft and Nokia, where she supported leaders navigating global transformation, rapid innovation cycles, and increasingly diverse workforces. She produced global career development programs for Microsoft employees and coached leaders across industries, helping them develop clarity, empathy, and strategic focus in moments of high complexity.
Expertise rooted in research and real-world leadership
Niina is known for bringing insights that merge academic depth with day-to-day realities. She is a certified trainer and coach at the Finnish eLearning Centre and a certified work wellbeing expert, giving her a unique perspective on how humans learn, adapt, and lead. Her thought leadership has been featured by Manpower, North American Business Press, Treasury Today, and various international publications. Her work consistently highlights one message: leadership gets stronger when empathy and intelligence work together.
As the founder of Microsoft Finland’s accessibility V-team, Niina played a central role in embedding inclusive practices into digital services and leadership culture. Her expertise spans emotional intelligence, empathy in decision-making, digital accessibility, responsible AI, and conscious leadership. She shows organizations how these themes connect and how they become competitive advantages when approached intentionally.
Signature keynotes that shift mindsets
Niina’s talks are known for their clarity, energy, and the way they challenge audiences to rethink long-held assumptions. One of her most requested keynotes, “We Don’t Understand Our Customers, and That’s Why We Lose Billions,” addresses the gap between intention and reality in customer understanding. She reveals how bias, rushed processes, and outdated leadership models cause companies to miss critical insights. Through relatable stories and research-driven frameworks, she helps teams correct course and design with empathy and accuracy.
Another cornerstone of her speaking work focuses on future-critical human skills—emotional intelligence, empathy, and inclusive thinking which are increasingly essential in an AI-driven world. Niina shows how leaders can combine strategic clarity with emotional awareness to build trust, reduce friction, and elevate performance.
Example topics Niina covers:
- Emotional intelligence for modern leadership
- Inclusive leadership and psychological safety
- Work wellbeing and sustainable performance
- Digital accessibility and inclusive design
- Responsible AI and ethical decision-making
- Empathy in customer and stakeholder understanding
From insight to action: practical tools that create measurable change
Niina’s keynotes are crafted not just to inspire but to shift behavior. She equips audiences with tools that transform awareness into measurable progress. Leaders learn how to apply emotional intelligence in complex moments, strengthen inclusion through everyday actions, design accessible digital experiences, and build systems that enable wellbeing instead of draining it.
Her approach blends clarity, warmth, and ambition. Niina believes that organizations never have to choose between humanity and profit. When leaders understand people deeply, encourage diverse perspectives, and design for connection, both performance and resilience grow.
Why audiences connect with Niina
People appreciate Niina’s authenticity and her ability to simplify complex concepts. She speaks with a steady, grounded presence and uses examples drawn from real organizational challenges. Whether addressing executives, managers, or cross-functional teams, she creates an atmosphere where reflection turns into action. Her global experience ensures relevance across industries, cultures, and levels of expertise.
Empowering organizations to become future-ready
Niina’s mission is clear: to help organizations build leadership cultures that are ethical, emotionally intelligent, and ready for the future. Her work supports companies seeking stronger customer understanding, healthier workplaces, more inclusive digital systems, and leadership models aligned with the realities of modern work.
Booking Niina Majaniemi means bringing in a speaker who blends research, experience, and human insight and one who leaves audiences with the confidence to lead with intelligence and empathy. She equips organizations with the clarity and courage to build environments where people thrive and performance grows naturally.
Keynotes
Keynote by Niina Majaniemi:
We Don’t Understand Our Customers, and That’s Why We Lose Billions
This keynote challenges one of the most costly blind spots in modern business: the assumption that we truly understand our customers. In reality, emotional disconnects, inaccessible services, and leadership silos are causing billions in lost revenue, missed loyalty, and reputational damage.
This session reveals how emotional intelligence, empathy, and inclusive design are not just ethical choices—they’re strategic levers for growth.
Through real-world examples, data-driven insights, and emotionally resonant storytelling, audience learns about the purple pound concept and how in the UK alone companies lose hundreds of billions due to accessibility issues. They leave with knowing how emotional intelligence and accessibility unlock deeper customer understanding, and what responsible AI and conscious leadership mean for customer trust.
Keynote by Niina Majaniemi:
We don´t have to choose between humanity and profit - we can have both
A powerful keynote that challenges outdated leadership models and shows how emotional intelligence and empathy are not just ethical values, but proven drivers of business success. Drawing on research from Harvard and the World Economic Forum, the speech reveals how emotionally intelligent leadership boosts innovation, retention, and profitability.
Audiences discover how empathy builds trust, fuels motivation, and creates cultures where both people and performance thrive.
Key takeaways:
- Emotional intelligence is a measurable business advantage—not a soft skill.
- Empathy increases engagement, loyalty, and long-term growth.
- Human-centric leadership is the foundation for sustainable profit and impact.
Keynote by Niina Majaniemi:
Mythbusted: Empathy in business
Speech dismantles the outdated belief that empathy is a weakness or a distraction from results. Backed by global research and real-world examples, the speech reveals how empathy drives innovation, customer loyalty, and team performance especially in fast-paced, high-stakes environments.
Audiences discover how emotionally intelligent leadership is not only possible, but essential for sustainable success.
Key takeaways:
- Empathy is a strategic skill that boosts engagement, trust, and profitability.
- Emotionally intelligent leaders make better decisions and build stronger teams.
- Businesses that prioritize empathy outperform those that don’t, because they understand people, not just processes.
Keynote by Niina Majaniemi:
When Grief Walks Into the Office - leading with Compassion in Times of Loss
This keynote explores one of the most overlooked realities in working life: how grief affects our colleagues, our culture, and our bottom line.
Drawing from both personal experience with trauma and professional expertise, including accreditation from the Finnish Center for Occupational Safety Niina offers a rare, research-backed perspective on how organizations can respond to loss in the right way, not compromising on productivity or employee happiness. It highlights the hidden costs of ignoring mental health which globally amount to over $1 trillion in lost productivity annually, according to WHO.
Key Takeaways for the Audience:
- Learn how grief manifests at work and why silence isn’t neutral
- Understand the financial and human cost of unaddressed mental health
- Gain tools to lead with empathy while maintaining clarity and boundaries - Discover how emotionally intelligent responses build trust, resilience, and loyalty
- Leave with a framework for grief-sensitive leadership that supports both wellbeing and performance
Niina Majaniemi - Empatia – bisneksen supervoima
Watch Niina Majaniemi in action
