Dr. Mel Campbell

Outline of Managing Stress

• Choice-Based Approach to Handle Stress
• Dealing with Stress in the Workplace
• Fight or Flight
• High-Stress Trackers
• How to Assess Your Stress Level
• How we respond during stress
• Recognizing Stress and Its Causes
• Staying motivated during stressful times
• Stress Busters
• Stress Management Skills
• Stress Priorities and Perspective
• Stress Psychology
• Stress Reduction
• Stress Response Mechanisms
• Stress Tracking
• Understanding the stressful Personality Styles
• Using Emotional intelligence in stressful situations

Emotional Intelligence

• The seven traits of an emotionally intelligent person
• Maintaining emotional strength
• Having a positive attitude
• Communicating effectively with emotion
• Building the skill of emotional intelligence (EI)
• Identify, understand, use and manage your own emotions in positive ways
• How emotional intelligence relieves stress
• Manage your emotions to get what you want from others and yourself
• Boost your self-confidence, self-awareness, and self-management
• Be motivated and inspire good work by understanding others’ motivations
• Strengthen your powers of introspection
• Understanding personality styles

Time Management

• 10 Rules of Time Management
• Boosting Your Time Effectiveness
• Dealing with Procrastination
• Eliminating Productivity Killers
• Gaining Control of Your Workday
• Getting Organized
• How to Deal with Managing Multiple Objectives, Projects, And Deadlines
• Identifying Time Challenges
• Learning the Best Time Management Tools
• Managing the Stress of Time
• Setting and Identifying Priorities
• Time Delegation
• Time Management Advice
  • Time Management Personality Styles
  • Time Management Toolkit
  • Time Saving Activities

Building Your Resilience

• How to face obstacles and be resilient
• The seven traits of a resilient person
• Despite the challenge, a resilient person stays focused
• The Resilient Mindset
• Psychological resilience
• Maintaining mental, physical, and emotional resiliency
• Recovering quickly from problems, misfortunes, and loss
• The goals of a resilient attitude
• Keeping your energy at a high level to get the results you want
• The habits of a resilient person
• The cornerstone of resilience: emotional intelligence
• Bounce back quickly from negative issues
• Staying strong against things that take your power

Being successful as a remote worker

This seminar will teach remote workers to improve their communication skills when they are away from the office. They will be taught remote worker personality styles and reading the personality styles of others they interact with.

Key takeaways from this course:

• Improved time management skills, the ability to focus more on their tasks
• Staying connected to a company’s culture, management and other coworkers during the time they are working remotely

Managing your time when you are working at home

Working from home can have many advantages that being at the office won’t give you. Maximizing time is important when working from home. Having the right mind set working from home can help relief the stress that working from home can have.

Key takeaways from this course:

• Improved focus for the employee
• Being more organized
• Improving time management skills
• Being more productive with your time

How to work effectively from your home.

There is a way to achieve more from home than at work. Dr. Mel will show you tips how to do that. This is a time to get a lot of your work done in a new way. He will explain the habits of successful employees that get results from home.

Key takeaways from this course:

• Working more effectively from home.
• Understanding what may distract employees from getting work done.
• Getting more done at home with a plan and goals.

The Psychology of Body Language

In this key Dr. Campbell decodes body language for your audience, helping them to see what a person is saying without them saying it. The body never lies with what is going on internally.

They will learn:

• Body language to achieve business success
• Four body language personality types
• How to read and interpret body language
• The ten must know body language signals
• The illusions of body language
• The subconscious signals of body language
• How to understand their own body language
• Body language differences based on cultural, racial, gender and age

The Psychology of Sales Training

In this keynote, your  audience will learn:

• How to ask the right questions
• The art of closing the sale
• How to deal with objections
• How to gain customers for life
• The characteristics of top sales reps
• The sales process that closes business
• How to understand your customers’ needs
• Up-selling/referrals part of the process

The Psychology of Customer Service Training

In this keynote, your audience will learn:

• The 10 Commandments of Customer Service
• The 7 habits of customer service reps
• How to create a Customer Service Culture
• Customer Service 101
• Customer Service Competencies all employees should know
• How to take your Customer Service to the Next Level

Effective Communication, Emotional Intelligence

In this keynote, your audience will gain an understanding of:

• The 10 steps to improve communication
• Effective Communicating strategies
• Effectively read body language
• The art of listening
• The strength of exceptional communication skills

Understanding Personality Styles

In this keynote Dr. Campbell demonstrates:

• The four personality styles: The Director, The Social, The Logic, The Empath
• How to read others personality style and communicate appropriately.
• How to identify strategies for motivating individuals to peak performance
• The strengths and weaknesses of each personality style
• How to use personality styles for improved communication strategies