Eileen McDargh CSP, CPAE

In May 2019, the World Health Organization declared burnout as a global occupational hazard with specific symptoms and warnings. Enter COVID 19 and an upside-down world. Burnout has become even stronger and insidious. Remote workforces, physical distancing, and dependency on virtual communication provide their own potential for burnout.

This presentation affords a way to step back and identify what burnout is, how it is triggered, how to break out of dysfunctional patterns (both personal and within the organization), and how to breakthrough to cultivate resilience through four critical connection/energy points. 

Audience takeaway:

Gather women together and you have an energy source to light even the darkest corners of the world. Eileen puts a match to that energy.  We can learn to be heroines of our own story and leaders shaping tomorrow for all our children. This is your time to refresh, realign, reawaken, reflect, refuel, regenerate, rejoice, release, remember and renew.

Audience takeaways:

• About the POWER of choice.

• To understand The POWER of who you are, what you know and what you have done.

• About the POWER of PRESENCE - PERSONAL vs. SOCIAL.

• How to use PASSION to leverage your career to match your authentic self.

• HOW TO PLAY... and how to help others enjoy their work and world.

• About your PURPOSE: the bigger picture. Why am I here, and what do I leave behind?

A good career fit is not like squeezing into Spanx. Nope! It means thinking, listening, and sensing where, when and how to craft actions that bring you from good work to great work! The result: you feel GREAT and you stop the busywork and start the work that matters. It begins from the inside out.

Audience takeaways:

• Discover the difference between UGH work, Good Work and GREAT work.

• Explore through exercises how to identify what is uniquely YOUR authentic work.

• Learn how to ask for what you want and three possible steps to leverage you into your GREAT/Authentic work.

• Understand the difference between a mentor and a sponsor.

• Explore the six qualities of charisma and how to develop these qualities so that you attract people to you and your authentic work.

Make no mistake—everyone works—whether for free or fee!

How can you work smart and live happier? Is it even possible to have work/life balance in this fast-paced, frantic world? From senior executives to front line employees, this issue is key to the changing nature of America's workforce and today's world.

We hear about the need to balance personal and work priorities, but how do you go from burned out to fired up? How can we juggle the many responsibilities and demands on our busy lives?

Audience takeaways:

• Understand why traditional models of balance no longer work in these times of change.

• Discover how to conduct your own “CAT” scan of life.

• Acquire the skills to “sail” within the five critical areas of living.

• Create your own action plan for juggling the demands of your fast-paced life.

• Develop personal strategies for creating “a life by design, not be default”.

• Learn at least three methods for effective self-management and self-improvement that you can put to work immediately.

This program can include a copy of Burnout to Breakthrough: Building Resilience to Refuel, Recharge and Reclaim What Matters.

Surprises are the new normal. Change is the new constant. Stress and burnout have reached epidemic proportions. Yet, not all is lost. Using the book Your Resiliency GPS: A Guide for Growing through Life and Work author and professional speaker Eileen McDargh will guide your audience on a different path.

This workshop is for everyone from the leaders of Fortune 100 companies to small business owners to the unemployed.  Workshop pricing includes a copy of Your Resiliency GPS for each participant.

Eileen McDargh does not believe in bouncing back. She will teach your audience how to "growth through" adversity and change.

Audience takeaways:

• Cultivate PREresilience skills in order to be pro-active about change.

• Learn to see opportunities where others see only barriers.

• Learn a four-part model for methodically tackling the tough issues you currently face.

• Learn how to use Growth Potential Strategies (GPS) to get you to where you want to go.

• Discover recalculating questions.

Radically turbulent times demand professional and personal responses that transcend our regular work and life patterns. It’s not about happy faces on mirrors and mantras on coffee mugs. It’s not about hanging on while holding back. It’s about times when you feel someone ate your cheese, drained the swamp, and went from great to less than good.

How can professionals cope with change while staying focused on their jobs and organizational goals?  The answer is resiliency - the ability to find the inner strength to grow through a setback, challenge, or opportunity.

Radical resilience requires the courage and energy to challenge, commit, and contribute in ways that positively impact both today as well as many tomorrows.

Audience takeaways:

• Discover how to grow the skills of adaptability, agility, laugh-ability, and alignment for producing results that put YOU in control of your ship.

• Learn a four-part model for methodically tackling the tough issues you currently face.

• Explore what great leaders do to inspire teams to stay in the game and thrive. (And it has NOTHING to do with money!) Get them energized, actualized, authorized, and gratified.

• Develop a personal legacy leadership goal that defies downturns and disappointments.

Consider this a program for thriving in change. This is a program for the why me, if only, what if, where to, how come, and what now of life?

It’s a lot of words which underscores the very dilemma of living in a sped-up world. Underlying it all, however, is the constant belief that life can be a joyful journey. It is a journey that if we open ourselves to the possibilities and the pain, it becomes a marvelous adventure.

With story, humor, and metaphor, I’ll teach you skills for moving from survival to thrival:

• Show up.

• Pay attention.

• Tell the Truth.

• Keep things in proper perspective.

Have those days in which you get up and say, “Good God, Morning!”  Or go to bed at night so tired even your crow’s feet hurt? Or find yourself irritable, short-tempered, and utterly exhausted? These are symptoms that burnout cannot be far away. In fact, you might be flaming out!

This program invites you to examine what gives your energy and what depletes it.  You’ll never think of energy in the same way again. Forget OPEC and prices at the pump. Human energy is a priceless commodity.

Audience takeaways:

• How to discover your own reservoir of power and purpose with five actionable tools.

• How to drill down into your own internal well of possibilities.

• A new formula for E=MC 2. When it comes to energy and the capacity to do work, discover how to get it, renew it and stop giving it away.

“There is an ancient and immutable truth: The ability to sell, explain, persuade, motivate, and lead others is our most important skill. Making things happen still requires the ability to make people like you, respect you, listen to you, and want to connect to you. And by connect, I mean connect personally, not digitally. "The human connection will always, always outrank the digital connection as a get-ahead skill." - Karl Albrecht

Communication and conversation are the softest of skills and thus the hardest to get right. In this provocative and inspirational program, we will explore the five key areas that bring “talk” alive. Learn the value of “Orange Batons” and “Little Davids” Learn how to Improvise to maximize. Discover the value of scripting for a corrective conversation, and so much more. 

Audience takeaways:

• Clear understanding of what energizes employees and what depletes.

• Connected and cohesive stakeholders.

• Candid conversations that can generate a renewed commitment.

The “soft stuff” of business is always the hardest part of business.

It’s time to START talking and get back to work! Create a competitive edge in engaging and retaining talented employees and customers on the most human of playing fields: conversation. Without that connection, there is no energy of engagement. Discover the secret of viewing points, orange batons and Little David's in creating teams and fostering loyalty. The latest report from DDI reports that more than 40% of leaders crave soft skills that can help them work better with others.

This program will help the participants understand what they bring to the table and how to influence and work better with others. Resource materials that support these programs include Talk Ain't Cheap...It's Pricess! book and a series of online communication behavioral instruments.

Life would be easy if it weren’t for other people! Would you like to turn from mad to glad with your colleagues and customers? Eileen can show you how.

This session focuses on improving relationships at work through successfully dealing with people. Using humor and examples, Eileen will guide participants through the process of learning how to defuse anger in themselves and others. They will discover how to identify and understand problem behavior and how to use systematic methods for handling such behaviors.

Audience takeaways:

• Understand techniques for “scripting” and creating rapport

• Identify the behavior of difficult people and personal responses to such behaviors 

• Focus on effective responses to the hostile-aggressive trio 

• Discover the 4-step model for handling anger on and off the phone 

• Learn the difference between difficult people and people within a difficult situation

• Identify self-management tools for developing rapport and maintaining inner calm and integrity under pressure 

Please note: This session can also be interactive; including role-play, phone practice, etc. Difficult People Defined