Global empathy expert helping leaders drive performance, inclusion and innovation.
5.00 of 5
Top rated!5 of 5
“Your session was the only session I listened to from the beginning to the end. It was inspiring.”
Commercial Credit and Finance
Sri Lanka
Mimi Nicklin is an internationally bestselling author, global empathy expert and founder of Empathy Everywhere, the world’s most widely-reaching empathy platform. With more than 18 years of experience across 25+ global markets, she has supported Fortune 500 companies in transforming leadership, strengthening culture and elevating performance. Her keynotes equip organizations with practical strategies to enhance communication, bridge generational gaps and create sustainable growth by balancing humanism and business success.
Mimi Nicklin is a globally recognized keynote speaker on empathy-led leadership, organizational culture and workplace performance. As the founder of Empathy Everywhere, the world’s most widely-reaching empathy platform, she has built a global movement focused on transforming how organizations communicate, collaborate and lead. Her work centers on one clear belief: empathy drives performance.
With over 18 years of international experience across 25+ markets, Mimi has worked closely with Fortune 500 companies to strengthen leadership capability and create measurable organizational outcomes. She brings deep cross-cultural insight and hands-on business understanding to every stage, making her sessions both inspiring and immediately applicable.
In today’s fast-moving and diverse business landscape, leaders face increasing pressure to deliver results while nurturing engaged, resilient teams. Mimi equips organizations with the tools to balance humanism and capitalism, fostering sustainable growth without compromising people-first values.
Her keynotes explore how empathy enhances:
Leadership effectiveness
Cross-functional communication
Conflict resolution
Inclusion and belonging
Generational understanding
Having trained more than 12,500 leaders in empathetic communication and conflict resolution strategies, Mimi delivers frameworks that teams can implement immediately. She demonstrates how empathy reduces friction, strengthens trust and unlocks innovation across all levels of an organization.
Mimi Nicklin is the internationally bestselling author of Softening The Edge, a powerful call for greater organizational understanding in modern business. The book reinforces her mission to humanize workplaces and create cultures where performance and compassion work together.
Her expertise has made her a trusted advisor to global brands seeking to transform leadership behavior and improve organizational outcomes. Whether addressing executive teams or large conference audiences, Mimi combines research, real-world case studies and practical tools that resonate with decision-makers and employees alike.
Through Empathy Everywhere, Mimi has built a platform that reaches organizations around the world with tailored programs designed to enhance workplace performance. The platform delivers structured approaches to empathy development, helping companies embed these principles into their culture rather than treating them as one-off initiatives.
This global reach has positioned Mimi as a thought leader in empathy-led transformation. Her work demonstrates that empathy is a measurable, trainable skill that strengthens productivity, collaboration and long-term growth.
As a highly sought-after motivational speaker, Mimi is known for her engaging and impactful presentations. She brings energy, clarity and practical insight to every event, ensuring audiences leave with actionable strategies rather than abstract theory.
Her keynote topics address critical challenges such as:
Bridging generational gaps in the workplace
Creating inclusive, high-performing cultures
Improving communication across teams
Strengthening leadership presence through empathy
Driving innovation through deeper understanding
In addition to her speaking and advisory work, Mimi is a top-rated podcast host influencing more than 85,000 listeners with insights on leadership and workplace innovation. Her voice continues to shape conversations around the future of work and the role empathy plays in sustainable success.
When you book Mimi Nicklin for your event, you bring in a speaker who combines global expertise with practical execution. She aligns her message with your organizational goals, whether you aim to boost innovation, improve communication, enhance inclusion or strengthen leadership capability.
Mimi’s approach delivers measurable value by helping organizations foster a culture where people feel understood, engaged and empowered to perform at their best. For companies ready to elevate team performance and create sustainable business growth, Mimi Nicklin offers a keynote experience that leaves a lasting impact.
5 of 5
“Your session was the only session I listened to from the beginning to the end. It was inspiring.”
Commercial Credit and Finance Sri Lanka
Mimi Nicklin
5 of 5
“This session was remarkable and refined my understanding of today’s leadership. I’m now seeing empathy as data and a vital tool for success.”
Stellantis, Global
Mimi Nicklin
5 of 5
“You were fantastic, Mimi. I gained so much from your sharing that I had to introduce myself. Keep inspiring!”
CelcomDigi Asia
Mimi Nicklin
5 of 5
“Changed our team forever.”
DP World UAE
Mimi Nicklin
5 of 5
“My favourite session at NHCCE was Mimi’s talk on The Empathy Algorithm. It was powerful: empathy is non-negotiable in the AI era. ‘AI isn’t role displacement but role diagnosis.’ Thank you, Mimi.”
HRD Corp Malaysia
Mimi Nicklin
5 of 5
“Mimi Nicklin was a real standout, setting the tone with her talk on today’s empathy deficit and disconnection.”
PLC Sri Lanka
Mimi Nicklin
5 of 5
“Thank you for one of the most inspiring and important sessions this year. Leading with empathy not only feels right but also boosts productivity, decision-making, and performance.”
Majid Al Futtaim UAE
Mimi Nicklin
5 of 5
“Mimi was our guest speaker at our Mumbai event and she swept us off our feet. Mimi’s ability to speak from both personal experience and practical insight created a genuine connection with the audience. What stood out most was how she made empathy feel actionable, not abstract. Whether she was speaking about listening without judgment or creating space for others to feel seen and heard, her message was clear: empathy drives trust, collaboration, and real change. Mimi isn’t just talking about empathy, she is living it.”
PSAI Chapter Leader Mumbai
Mimi Nicklin
5 of 5
“It is amazing to listen to Mimi. No one can look away. Her presentation and Masterclass were outstanding and extremely insightful. Our audiences couldn’t stop talking about them. True impact.”
The Customer Show Australia
Mimi Nicklin
5 of 5
“Mimi Nicklin and Michael Jackson have something in common. Both can say ‘We Are The World.’”
PROBIZ EU Procurement Festival, Europe
Mimi Nicklin
5 of 5
“We’ve been running sessions for over 2 years and no one has received a perfect score across 8 countries before.”
Grey Group, WPP
Mimi Nicklin
5 of 5
“Mimi is deeply passionate about her message. She’s genuinely invested in shifting management styles and workplace cultures - to put human centric values BEFORE profits and KPIs. And when you listen to her deliver a keynote - it all makes sense. Mimi delivered a keynote and workshop sessions at our annual conference - she’s an impressive powerhouse that we’d recommend to anyone.”
Colosseum Dental Group United Kingdom
Mimi Nicklin
5 of 5
“Mimi Nicklin was a real standout, setting the tone with her talk on today’s empathy deficit and disconnection.”
PLC, Sri Lanka
Mimi Nicklin
5 of 5
“Your keynote was the most impactful parts of our entire regional EMEA event.”
Daikin, Belgium
Mimi Nicklin
5 of 5
“This is our fourth time working with Mimi. Such powerful content. Every organization should have access to this.”
Capgemini India
Mimi Nicklin
5 of 5
“Mimi, you opened our eyes to something that was always there and we never saw. This will change the way we work going forward.”
Emirates, UAE
Mimi Nicklin
5 of 5
“Thank you for the incredible session you led! We truly loved your energy and the way you brought empathy to life in such a powerful and relatable way!”
Shell, APAC
Mimi Nicklin
5 of 5
“Last week was Global Learning Week at Standard Chartered, and it was insightful hearing what Mimi Nicklin had to say. Empathy isn’t a soft skill. It’s a hard, human skill essential for the future of work. Mimi’s insights will help leaders become better colleagues, co-workers, and humans.”
Standard Chartered, APAC
Mimi Nicklin
5 of 5
“Mimi Nicklin’s transformative workshop on empathy was truly enlightening. Her authentic passion showed that empathy isn’t just a soft skill, it’s essential and can be strengthened. Wisdom in action.”
Standard Chartered, Global
Mimi Nicklin
5 of 5
“Mimi is in a complete league of her own. She is exceptional in terms of her preparation and unrivaled in her delivery. Her ability to connect with her audience comes from her unique ability to be 100% authentic on stage.”
Association of Business Psychology, Gulf
Mimi Nicklin
5 of 5
“Mimi is in a complete league of her own.”
Association of Business Psychology, Gulf
Mimi Nicklin
5 of 5
“Mimi is a powerhouse keynote speaker and a genuine force for empathy. At our Annual conference in Riyadh, her dynamics session captivated the audience, leaving them inspired and deeply moved by her profound insights. Her authenticity and passion create lasting change wherever she speaks.”
SHRM, Gulf
Mimi Nicklin
5 of 5
“Mimi’s thought-provoking insights and engaging writing style, as a columnist, have broadened the horizons of our readers. Her commitment to excellence, coupled with her ability to spark meaningful dialogue, leaves a lasting impact every time. We are incredibly grateful for her ongoing contributions.”
Anura Siriwardena Editor-in-Chief, Global CEO Magazine
Mimi Nicklin
5 of 5
“For any organization aiming to build awareness, empathy, and engagement, Mimi is the speaker you need especially in healthcare and service industries where human connection matters most. If you want someone to spark meaningful conversations and inspire real change, look no further. Mimi doesn’t just talk empathy, she lives it.”
Mathew Pollizzotto HR and Operations Executive
Mimi Nicklin
5 of 5
“Passion best describes Mimi and her work. With a professional background that bridges business, science, and humanity, she shows why empathy is essential. She believes a more empathetic world is a better world and to do so, but even more practically, the world is better with more Mimi in it. Empathy will follow.”
Miguel Oliveira Head of Opportunity & Belonging, Danone North America
Mimi Nicklin
5 of 5
“Mimi empathizes the power of authentic connections, urging us to move beyond surface-level interactions to deeper bonds. Inspired by her, I’m now using empathy more actively to connect with colleagues, partners, family, and friends — and this simple shift has transformed my relationships.”
Piotr Zalewski Global Supplier Account Manager, Philips Poland
Mimi Nicklin
5 of 5
“A chance meeting on stage in Kuala Lumpur led to one of the best coffee chats I have ever had. Mimi was so good at cutting through the fog of my situation I practically insisted she become my coach.”
Euan Smith Group CEO, Astro
Mimi Nicklin
5 of 5
“Mimi is an absolute rockstar in the world of leadership and empathy coaching. On every occasion, Mimi has left the audience mesmerised with her content, her energy and her ability to connect with everyone present.”
Shyamal Vallabhjee Executive Leadership Coach, Indian Soccer Team
Mimi Nicklin
5 of 5
“Mimi is INCREDIBLE — the epitome of a modern leader with high IQ and even higher EQ, blending creativity, commercial acumen, and purpose. Long before empathy became a corporate buzzword, she was living it. I highly recommend her as a host, speaker, facilitator — she’s competent, inspiring, educational, and above all, an amazing human.”
Alasdair Hall-Jones Global Director, The Marketing Society
Mimi Nicklin
5 of 5
“Working with Mimi is like holding a golden ticket. Her deep industry knowledge, people insight, and inspiring strategies are unmatched. Few deliver at her consistently high standard.”
Marc Watson CCO, South Africa
Mimi Nicklin
5 of 5
“I feel so happy we were able to offer our banking colleagues this experience with you, it was the best session we have ever experienced - at least in the 15 years I have been here.”
Rukshi Seneviratne Group HR Director, Standard Chartered Sri Lanka
Mimi Nicklin
5 of 5
“Mimi is an absolute joy to work with and I want to work with her over and over again! I like to call Mimi the Empathy Queen, as she really does know what ticks when it comes to Empathy - and Empathy Everywhere, which is exactly what the world needs.”
Claire Dargue Global Employee Wellbeing Changemaker
Mimi Nicklin
5 of 5
“Mimi Nicklin’s insights on empathy as a driver of sustainable high performance are powerful. The biggest takeaway: empathy isn’t compassion, it’s perspective-taking, a vital human skill for the future of all work.”
Bill Winters Global Group Chief Executive
Mimi Nicklin
5 of 5
“Mimi went above and beyond in her role as an MC for our regional event, not only understanding our vision, but in representing who we are as a company. She promoted the event through her own network to help raise awareness which we were extremely grateful for. Not only is Mimi extremely professional, passionate and hardworking, but she engages the audience uniquely.”
Hayley Clements, GM PRCA MENA
Mimi Nicklin
5 of 5
Mimi's inimitable energy delivered a hugely valuable message to our team that taught us how to improve organizational performance while still managing our personal and professional relationships. I 1,000% recommend her, and we can’t wait to work with her again."
Céline Gauthier-Darnis Founder, Dynadmic
Mimi Nicklin
Keynote by Mimi Nicklin:
Uncovering The Missing Link to Performance
In this keynote, Mimi Nicklin makes a clear case for empathy and listening as the most critical leadership capabilities of our time. No longer optional, these skillsets have become the defining differentiator between organisations that merely function and those that truly perform.
Highly motivational in tone, the session Mimi reveals how empathy and Listening-Led Leadership directly drive performance, wellbeing, engagement, and profitability. She challenges passive “open-door” leadership and reframes empathy as an active discipline that builds credibility, clarity, and workplace belonging.
Grounded in neuroscience, global data, and real-world case studies, this keynote shows how empathy creates loyalty, momentum, and sustainable results in complex human environments.
Keynote by Mimi Nicklin:
As AI rapidly transforms how we work, connect, and compete, one truth is becoming clear, it’s not a choice between AI or HI (Human Intelligence), but both. In this thought - provoking keynote, Mimi makes the case for empathy, listening, and emotional intelligence as the business-critical capabilities in an AI driven world. Mimi unpacks how the success of any AI transformation hinges on your people and why it is our human capabilities that determine whether AI delivers real ROI.
She shows how leadership behaviour, trust, and psychological safety shape adoption, performance, and long-term value.
Backed by neuroscience, global case studies, and real-time leadership insight, this session reframes empathy as the key to unlocking innovation and sustained growth in the age of AI.
Keynote by Mimi Nicklin:
Did you know that you can unlock double the performance your team is capable of by making them feel safe? While psychological safety is gaining buzz, few leaders know how to build it. In this session, Mimi reveals how empathetic, Listening Led Leadership transforms fear into confidence, and disconnection into thriving teams. And more importantly the why.
Backed by neuroscience and global research, this session equips leaders with the tools to create environments where people feel safe to contribute fully and perform at their best.
Connecting belonging, empathy, and trust to bold collaboration, loyalty, and measurable results, Mimi gives leaders everywhere the tools, the evidence, and the optimism that they need to create workplaces where everyone wins.
Keynote by Mimi Nicklin:
Are your leaders truly equipped to connect with four generations of employees, each with distinct expectations and values? Did you know that 96% of people looking for a new job do so because they lack strong workplace connections? We know there is a direct impact on retention and productivity when connection and empathy improves, but does your team know how to master.
Mimi’s keynote covers the criticality of building relationships, creating trust and improving engagement within multi generational teams. She seamlessly delivers real time-stories and the proven steps to improved motivation and building loyalty, commitment and performance, regardless of age or life stage.
Leaders leave with practical strategies to create belonging and motivation in diverse, multi generational teams. If you didn’t consider listening as your superpower before this session, you will afterwards.
Keynote by Mimi Nicklin:
What if the real key to longer, healthier lives isn’t in pills, but in people? This science-backed keynote explores the link between human connection, empathy, longevity and health.
Backed by neuroscience and evolutionary psychology, Mimi explores how empathy, belonging, and presence reduce stress and improve both health and performance. Grounded in neuroscience and evolutionary psychology, this session reframes wellbeing as a human system, not an individual decision. Aligned with Mimi’s new book The Connection Prescription, this keynote inspires leaders to rethink what it means to live and lead well.
Best suited for wellbeing and health events and can also be delivered as a motivational keynote to leaders’ everywhere.
Watch Mimi Nicklin in action!
Watch Mimi Nicklin in action!
Watch Mimi Nicklin in action!
Watch Mimi Nicklin in action!
Watch Mimi Nicklin in action!
