Paul Redmond

Dr Paul Redmond is best known as an expert on generational change, the future of work, and graduate employability. His research examines how different generations approach careers, leadership, communication, and workplace expectations, as well as how artificial intelligence is reshaping employment. He has held senior roles at the University of Liverpool and has spent more than two decades researching workplace and generational change. His work also includes the concept of “Zombie Jobs” — roles vulnerable to AI, robotics, and automation — making his keynotes relevant to organizations preparing their people for an increasingly technology-driven workplace.

Paul Redmond helps organizations understand how different generations can bring different expectations about leadership, communication, careers, technology, and work itself. His work covers Baby Boomers, Generation X, Millennials, and Generation Z, examining the experiences that have shaped each generation’s attitudes. Rather than treating generational differences simply as a source of conflict, Redmond explores how leaders can adapt management and communication to create more effective multigenerational teams. His research is particularly relevant as organizations increasingly have four — and potentially five — generations working alongside one another.

Paul Redmond draws on his research into Generation Z and his experience working with thousands of students and graduates to explain how younger employees are changing workplace expectations. His work examines areas including technology, flexibility, communication, management, career development, and organizational culture. As a former Director of Student Experience and Enhancement at the University of Liverpool, Redmond has worked closely with people preparing to enter employment as well as with employers recruiting them. This gives his Generation Z keynotes a perspective connecting academic research, emerging workforce expectations, and the practical challenges faced by managers and HR teams.

Paul Redmond uses “Zombie Jobs” to describe jobs that still exist today but are increasingly vulnerable to artificial intelligence, robotics, and other forms of automation. The concept formed the basis of his 2019 TEDx talk, Zombie Careers: Will You Lose Your Job to AI? His work explores how people can identify roles exposed to technological disruption and which human capabilities are likely to become more valuable as AI advances. Rather than focusing only on jobs disappearing, Redmond examines how employees can remain employable by developing skills and capabilities that complement new technologies.

Paul Redmond examines artificial intelligence through its impact on jobs, skills, leadership, and organizational culture. His work emphasizes that AI is currently replacing and augmenting tasks rather than simply eliminating entire professions. He argues that as artificial intelligence becomes more capable, distinctly human skills such as emotional intelligence, communication, collaboration, judgment, and empathy become increasingly important. His 2024 book The Graduate’s Guide to Future-Proofing Your Career addresses careers in the AI age, building on his earlier research into “Zombie Jobs” and his 2019 TEDx talk about careers vulnerable to automation.

Paul Redmond has extensive experience studying graduate careers, recruitment, and the transition from education into employment. Through senior positions at the University of Liverpool and other UK universities, he has helped guide the careers of thousands of students and graduates. His research examines Generation Z, graduate recruitment, employability, and changing employer expectations. He is also the author of The Graduate Jobs Formula and The Graduate’s Guide to Future-Proofing Your Career. This background makes his work particularly relevant for universities, graduate recruiters, HR teams, early-career programs, and organizations seeking to attract and retain younger talent.

Paul Redmond combines his research and speaking with extensive work as an author and media commentator. His books include The Graduate Jobs Formula, Talking about my Generation, A Parent’s Guide to Graduate Jobs, and the 2024 title The Graduate’s Guide to Future-Proofing Your Career. He has also contributed regularly to BBC and ITV current-affairs coverage and collaborated on the BBC and Tiger Aspect documentary Who Gets the Best Jobs? In 2010, he was made a Fellow of the Royal Society of Arts in recognition of his writing and research.

Paul Redmond’s keynotes are particularly relevant for leaders, HR professionals, managers, recruiters, universities, and organizations navigating generational and technological change. His topics include the multigenerational workplace, Generation Z, graduate recruitment, employee wellbeing, AI, “Zombie Jobs,” and the future of work. He has spoken for organizations across sectors including financial services, technology, healthcare, and travel, with previous clients including Google, the NHS, Royal London, Hargreaves Lansdown, and ABTA. His work is especially applicable when organizations need to understand how workforce expectations and required skills are changing.

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