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Rik Vera

travels from Belgium

Renowned expert in sales-marketing and change management who can inspire you to develop a solid customer-centric strategy

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Speaker Rik Vera is a renowned guru of customer-centricity, sales-marketing, and change management. By having over 25 years of experience in sales and marketing, Rik delivers energetic presentations to inspire companies developing solid customer-centric strategies. As a great storyteller, he is capable of igniting the passion in any organisation to help them leading in the New Digital World.

After working for 25 years at the top level in sales, marketing and general management, speaker Rik Vera helps organisations creating solid customer-centric strategies. As a thought leader of customer-centricity and change management, Rik is the person to approach to prepare the organisation for the future. His passionate approach truly inspires companies in finding the way to lead in the New Digital World.

As an established speaker, Rik Vera has already worked together with companies such as Microsoft, Deloitte, IBM and Nestlé. Rik constantly helps companies to reignite their passion and to get them ready for the Day After Tomorrow. He is known for both being familiar with B2B and B2C environments – adapting his keynotes to the needs of every customer.

To inspire people with new insights, speaker Rik Vera delivers highly energetic and engaging presentations. Besides, he prefers to avoid the big hypes and rather approaches challenges with a practical approach. With his extreme customer centricity, speaker Rik Vera is the person to hire to truly prepare an organisation for the future.

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    Keynote by Speaker Rik Vera

    Managers The Day After Tomorrow

    • In the business world, everything is constantly changing. If an organisation wants to survive The Day After Tomorrow, it must concentrate on the needs of their customers.
    • Based on his book Managers the Day After Tomorrow, Rik will take the audience on the fast track to reveal what customers need. There is a choice: be afraid of the future or make the most out of it. Speaker Rik Vera will help the organisation prepare for the New Normal.
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    Keynote by Speaker Rik Vera

    Extreme Customer Centricity In A Networked World

    • In this keynote, speaker Rik Vera shows how ‘digital’ has become the new standard, transferring our environments into dense networks.  Rik will also explain how this change influenced customer behaviour.
    • To be successful as a company, ‘digital’ must play a central role. Speaker Rik Vera will show the audience how to revive the business and give customers what they want.
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    Keynote by Speaker Rik Vera

    Prepare For An Artificially Intelligent Future

    • In the coming years, the offline world will experience a complete turnaround. A rapid change will come sooner than expected, and companies must get ready to digitise processes. Artificial Intelligence will play a big role: it is time to stop ignoring it and turn into a benefit.
    • Rik’s keynote is not just about technological explanations. He is going also to tell the audience how to identify customers’ needs and how to put the customer forward.
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