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"Natural, authentic and relatable"

Nancy Rademaker

travels from Netherlands

Nancy Rademaker is recognized for her expertise in digitalization and customer centricity within a networked world

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5 out of 5 stars

"Nancy Rademaker is an outstanding keynote speaker. She comes across as very authentic and natural. The subject of the speech for our international management conference was the Impact of Digitalization on the Human Factor, and she made it very relatable from both a professional and personal perspective. Nancy brought it to life with examples everyone could identify with. She also did her research, and it showed. Her message was laced with facts and developments directly related to our industry. Overall, a superb job. She is one of the best speakers we’ve had at our conferences. I would highly recommend her."

Erdmann Rauer - LSG group See all references

Why you should book speaker Nancy Rademaker

  • With a background in IT and many years of experience, Nancy knows exactly how to provide her audience with the essentials for the future. Illustrated by many examples, Nancy shows us what Customer Centricity really means. She enables her audience to create a vision on how to prioritise and aim for return of investment the day after tomorrow.
  • All the recent changes within the digital world can be hard to comprehend. Nancy offers a clear overview of trends, which makes the subject more tangible. Having Nancy Rademaker as a speaker you assure the audience will leave the room uplifted and with a sense of possibilities.
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About Nancy

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Keynote speaker Nancy Rademaker is passionate about people and customer-centric strategies because over the past 20 years, working in IT, she has seen how technology influences people's behaviour and how it helps them to share knowledge, create and innovate.

Why you should book speaker Nancy Rademaker

  • With a background in IT and many years of experience, Nancy knows exactly how to provide her audience with the essentials for the future. Illustrated by many examples, Nancy shows us what Customer Centricity really means. She enables her audience to create a vision on how to prioritise and aim for return of investment the day after tomorrow.
  • All the recent changes within the digital world can be hard to comprehend. Nancy offers a clear overview of trends, which makes the subject more tangible. Having Nancy Rademaker as a speaker you assure the audience will leave the room uplifted and with a sense of possibilities.

As an expert on extreme customer centricity, Nancy helps clients use the latest business models and technology to help them get ahead in this age of disruption. Nancy has over 20 years of experience in IT. As international keynote speaker Nancy Rademaker shares her experiences straight from the places where technology is shaping our future.

Over her career, Nancy has worked for several IT companies, including Microsoft in the Netherlands and Europe. In 2016, Nancy  became a partner at Nexxworks, a thought leadership consultancy that inspires organizations to act on their ‘day after tomorrow’.

Speaker Nancy Rademaker has applied her powerful energy to motivate and educate many roundtables, boardroom sessions and corporate events. Her bold presentations help clients keep up-to-date on topics such as digital transformation, extreme customer centricity, disruption, AI, business model change and leadership.

Being an International keynote speaker Nancy Rademaker travels the world, visiting business leaders and innovation hubs such as Silicon Valley. By working with the most forward-thinking business environments worldwide, Nancy has a continuous source of inspiration for how to keep her keynote content on the cutting edge of the latest technologies, developments and disruptive new business models.

See keynotes with Nancy Rademaker
Keynote by speaker Nancy Rademaker

THE X Factor of Customer Centricity

This keynote speech takes the audience on a journey of human change, the effect on organizations, and how customer-centricity and focusing on Customer Experience (CX) is essential to acquire and retain customers.  But the X factor is not only about the customer. An equal focus on Employee Experience (EX) will distinguish great companies from average ones.

Audience takeaways:

  • How CX and EX are to go hand in glove for organizations to be successful and this requires a drastic cultural change.
  • Why processes and procedures need to be rethought from scratch,
  • Where leadership and organizational structure need a thorough make-over.
Keynote by speaker Nancy Rademaker

The Power of AI

In this keynote, Nancy highlights how big data and new technologies have brought us on the cusp of a new Augmented Age that will change not only businesses but the entire fabric of society as well.

Audience takeaways:

  • Easy to understand overview of what AI is and how it works, based on scientific research, and animated with lively and impressive examples.
  • What AI can do and how it can contribute to augmenting your business, from gaining exponential improvements in efficiency to acquiring deeper customer knowledge.
Keynote by speaker Nancy Rademaker

Leadership & Digital Transformation in The Beyond

Exponentially evolving technology is transforming the outside world like never before. The world of business, too, is changing at the same speed of light and leaders are having a hard time catching up and moving ahead to thrive in The Beyond.

  • How to stay ahead of the digital transformative curve
  • Key tips on what to expect and how to prepare for it
Keynote by speaker Nancy Rademaker

Healthcare in The Beyond – Patient Centricity is THE Leading Game

Nothing is more important to us than our health, and it will be the healthcare sector that is going to be redefined completely by technology. The whole of humanity will be affected. Healthcare will be driven much more by consumers than physicians as the patient is taking control of his own health and his own treatment. In this hyperconnected world, any healthcare company needs to become agile and adopt a
fluid strategy.

Audience takeaways:

  • A perfect example of the positive impact of technology, big data, Artificial Intelligence and robotization.
Special virtual keynote by speaker Nancy Rademaker

Surviving the Corona Crisis – Emergence of a New ‘New Normal’

Those that have seen Nancy present, know that she has been speaking about the New Normal for a couple of years already. An age where digital had moved from being a novelty to becoming the norm. An age where significant industry disruption was quickly taking place because of the speed and scalability technology brought along. Companies had to face and respond to exponential evolutions. The need for change was there, yet not every leader felt the same sense of urgency.

Speaker Nancy Rademaker frequently talked about the need for extreme customer centricity, using technology as a massive enabler. Then everything changed. ‘The New Normal’ is a term that is now used by everyone. Time to shed a light on this new situation.

Audience takeaways:

  • Once the tsunami retreats, what kind of world will we return to? It will NOT be Business as Usual. The New Normal is here to stay.
  • This keynote is a call to action for leadership. Not to go into hibernation, but to guide your company with maximum power. To
    put extreme effort into your brand and innovation.
  • To lead your workforce with endless energy. Resilience will be the decisive factor.
  • For organizations to survive, for humans to recover, for everyone to thrive in this New Normal.
Watch speaker Nancy Rademaker in action

Watch nancy's TEDx Talk from 2018!

See keynotes with Nancy Rademaker

References

Nancy Rademaker is an outstanding keynote speaker. She comes across as very authentic and natural. The subject of the speech for our international management conference was the Impact of Digitalization on the Human Factor, and she made it very relatable from both a professional and personal perspective. Nancy brought it to life with examples everyone could identify with. She also did her research, and it showed. Her message was laced with facts and developments directly related to our industry. Overall, a superb job. She is one of the best speakers we’ve had at our conferences. I would highly recommend her.

Erdmann Rauer - LSG group

LSG

Nancy joined us at our 2018 Regional Conference in Hong Kong. Her energy and enthusiasm literally lit up the room. Her passion for the customer and the role they play in Society today resonated hugely with everyone in the room. Her ability to make it relevant to our business and her power of examples, kept our audience captivated for the 45 minutes she was on stage. She was an absolute pleasure to work with an enormous attribute to our event; described as one of the "best ever" conferences, Nancy played a key role in helping us to achieve this. Thank you; I do hope to work with you again.

Pip Beasley Regional Director, Corporate Affairs & CEO Operations - Prudential Corporation Asia

Prudential Corporation Asia

I had high expectations, Nancy easily surpassed them. With humor, warmth and great storytelling she manages to convey a strong and stern warning while inspiring and motivating at the same time. Exceptional!

Nick Cuyvers - Q8

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We had the pleasure of inviting Nancy to our virtual management meeting. With her unique way of presenting and the positive energy she´s transmitting, she was able to keep full attention even in this digital way via teams. An inspiring presentation for every company who wants to learn about the change of consumer behaviour and excellence in customer experience, in a digitalized world based on real examples! Thank you, Nancy!

Francisco J. Pérez Botello, CEO VW Group España Distribución

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Nancy is a very authentic, professional and credible Speaker. One of the best I have ever seen. Our Senior Management Team was very impressed by how she delivered her message.

LSG Lufthansa Service Holding AG

LSG Lufthansa Service Holding AG
Non-binding request for Nancy Rademaker

Send a simple request. You’ll get a quick reply with fees and availability

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Nancy Rademaker
Nancy Rademaker

5 out of 5 stars

"Nancy Rademaker is an outstanding keynote speaker. She comes across as very authentic and natural. The subject of the speech for our international management conference was the Impact of Digitalization on the Human Factor, and she made it very relatable from both a professional and personal perspective. Nancy brought it to life with examples everyone could identify with. She also did her research, and it showed. Her message was laced with facts and developments directly related to our industry. Overall, a superb job. She is one of the best speakers we’ve had at our conferences. I would highly recommend her."

Erdmann Rauer - LSG group See all references

Keynote topics with Nancy Rademaker