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Stefan Osthaus

travels from Germany

CX/EX and Life Balance Expert

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About Stefan

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AS a CX/EX Expert, an author and the founder of mybalance.net, keynote speaker Stefan Osthaus is a highly talented man with a passion to help audiences balance work and life. He has many years of experience as a leader and through his keynotes he can help companies create sustainable employee environments. Stefan Osthaus is considered a Life Balance Expert.

Stefan has been a leader in Fortune 500 companies for more than 15 years. He has held global responsibility for the customer experience of 120 million customers as well as the employee experience of tens of thousands of employees.

Having observed people complain about the lack of “work‐life‐balance” throughout decades of experience as a leader, Stefan has turned his experience and passion to help improve balance for others into dedication to provide Life Balance advice to users, audiences and corporate employees around the world. His focus is on the link between employee environments and customer experiences, as well as value-based leadership.

Stefan now helps leading organizations around the globe to combine their Customer and Employee Experience practices and treat them as two sides of the same coin. Stefan is a global keynote speaker and the author of “The End of Work-Life Balance”.

Stefan is the founder of mybalance, an institution for Life Balance self-improvement and consultancy. He has more than fifteen years of leadership experience in global corporations and has successfully driven Life Balance programs tying sustainable employee environments together with stellar customer experience. Past leadership positions include Vice President of Global Marketing, Vice President of Worldwide Customer Care as well as Vice President of Customer and Employee Experience.

In addition Stefan is also the founder of www.mybalance.net – the web’s leading destination for employees to determine and enhance their Life Balance. Employers can provide free-of-charge access to mybalance for their teams as part of their employee benefit offerings.

In his latest book, The End of Work-Life Balance, Stefan shook up the myth of work-life balance and guides his readers to a more balanced life.

Stefan studied at the University of Münster in Germany and San Diego State University and holds a degree in Business Administration. He is an enthusiastic skier, horseman, windsurfer, as well as gardener, and lives in Germany with his family.

See keynotes with Stefan Osthaus

    Speaker Stefan Osthaus Keynote Topics

    • What Kind of Customers & Employees do you deserve?
    • Five Ways to More Life Balance – Five Ways to More Sustainable Work Environments
    • Life Balance at Work – the End of the Work-Life Balance Myth
    • Work-Life Balance – a Dangerous Myth?
    • Employee Life Balance and Stellar Customer Experience
    • Great Customer Experience and How It Relates to Your Employees’ Life Balance
    • Your company is asking a lot from you? Here is why they still care about you!
    • The Balanced Leader
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Keynote topics with Stefan Osthaus