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Dr. Mark Goulston is one of the world’s top communication experts. His unique experience from leading psychiatric institutions and as an FBI and police hostage negotiation trainer makes him an exceptionally engaging speaker who provides actionable and doable advice – which makes it possible to get through to anybody.
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Dr. Mark Goulston is a psychiatrist by training and has worked for more than twenty years at UCLA’s Neuropsychiatric Institute. Renowned for his expertise, he is a Fellow of the American Psychiatric Association and has been named one of America’s Top Psychiatrists four times by the Consumers Research Council of America. He has since used his unique skills and experience as an FBI/police hostage negotiation trainer.
Today, Dr. Mark Goulston uses his expertise as a speaker and coach, and as a business consultant for several major organizations such as Goldman Sachs, Zappos and the Conference Board. He is a contributor to the Harvard Business Review, the Huffington Post, Fast Company, Psychology Today, and Business Insider and regularly appears in the media as an expert including: CNN, BBC, Forbes, Forbes of India, Fortune, Wall St. Journal and New York Times.
He is the author of several best-selling books: His book “Just Listen: Discover the Secret to Getting Through to Absolutely Anyone” (2009) has been translated into 18 languages and remains one of the top books on the topic. His 1996 book “Get Out of Your Own Way” has remained one of Amazon’s top five self help books for five years, revealing his remarkable understanding of the human mind and human behavior.
Due to his unique skills and experience, Dr. Mark Goulston’s presentations leave attendees more than satisfied. His presentations are highly interactive, and it is his goal that everyone in the audience is able to take away an actionable tactic they can immediately use to become more effective and successful. Dr. Mark Goulston is an exceptional speaker who draws in the audience with advice and tools that are both actionable and doable for the individual attendee, showing them how to get through to anyone, even those unwilling to listen.
Not only was this the highest attendance program (during a full day of hostage negotiation training), it also had the highest sustained attendance of any program. This speaks volumes about the high regard in which you are held and the quality of your presentation - I believe it is accurate to say that the information you imparted will save lives in the future
By the time Mark finished his opening session talk to a large group of executives and leaders, he not only fulfilled his promise that they would forever change the way they thought, he just plain and simple won everyone in the audience over. How did he do that? Through compelling and inspiring stories, Mark talks with an audience instead of at them. And if you haven’t noticed, being talked with is something the world is starving for right now while it is still reeling from having been talked at and then run over.
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